Coombe Abbey Hotel Arvostelua 

Myself and my partner was bought an afternoon tea voucher as a present. We have been for Afternoon tea several times before at Coombe Abbey prior to myself becoming a vegetarian. When i booked my reservation I stated on my booking that 1 of the guests was a vegetarian. We arrived and was shown to our table and handed a menu each. There was no vegetarian option on the menu so when the waitress came back to take our order I stated I was vegetarian. The waitress said OK no problem do you eat eggs and then went off. The food arrived with no information about what was in my sandwiches. Not knowing what your eating is not really enjoyable for me and as I'm not one for making a fuss especially when all the staff were busy I just carried on eating them. Unfortunately later that evening I wasn't very well so the next day I tried to contact the hotel to find out what was in my sandwiches. After calling 6 times and various extention numbers nobody answered so I wrote an email. I received a reply with the information I had requested, 1 of the fillings had cream cheese in which is something I don't eat due to being ill once before. Despite all this I explained to the manager we still had a lovely day but surely they could print off a vegetarian menu so people can at least see or choose what they would like. After this experience we will not return to Coombe Abbey. There are more accommodating afternoon tea venues for vegetarians i have recently visited like Marco Pierre restaurants.

WENT FOR PRE BOOKED AFTERNOON TEA AT GARDEN RESTAURANT COOMBE ABBEY,PRE IMFORMING THEM THAT WE REQUIRED ONLY HAM AND CHEESE SANDWICHES.ON THE DAY NO CHEESE AND HAM SANDWICHES WERE PRESENTED ONLY A MIX OF PESTO BASED SANDWICHES,STAFF UNATTENTIVE VERY POOR CUSTOMER SERVICE,TO DEMONSTRATE SPOKE TO MANAGER WITH COMPLAINT,SAID THEY HAD NO CHEESE OR HAM LEFT.I REPLIED THIS IS A HOTEL ARE YOU KIDDING ME ?ITS WHAT THE CHEF ORDERS IN HE REPLIED.THEN WAITED FURTHER 40 MINUTES THEY EVENTUALLY TURNED UP WITH 3 PITTIFUL FINGER BEEF SANDWICHES ABSOLUTELY APPALLING AFTERNOON TEA CUSTOMER SERVICE,WOULD NOT RECOMMEND ATALL,WHATS GONE WRONG WITH COOMBE ABBEY AFTERNOON TEAS ??????????????????

The hotel staff are so welcoming and friendly. We had a beautiful room, with lovely decor suiting the hotels history. The grounds are stunning. The Medieval Banquet was fantastic, the team should be very proud. The food was delicious, including the breakfast the next day. We will definitely be coming back. I believe its the small things that make a stay, like the gentleman opening the door as we left wishing us a safe journey home, and the complimentary worthers originals in reception. Two small things that would make the stay even better would be bottled water in the room and posher biscuits for teas and coffees in the room. Apart from that I loved it all!

Honestly this is first class service
From the greeting at the door to the utterly superb food
Andrei and Steph in the restaurant are first class , polite smiley even after a ten hour shift
This is just the best !!!!

My husband and I have just spent the weekend here to celebrate our 14th wedding anniversary .It was very special. The quality of the room, facilities is excellent
All the staff looked after us very well. They go above amd beyond to make sure you are happy , to make you feel special.
The food was first class. I can personally recommend the lemon sole and the duck breast.
The grounds are absolutely stunning. There views and the walks are amazing.

Went for afternoon tea as a surprise treat from my daughter in law. Its the worst afternoon tea I have ever had. £26 each is massively overpriced for what we had. No option on breads, was white nothing, no option on fillings, one was fish which I don't eat. The bread was hard had clearly been left out a while. The service was appalling. One of the waitress's who was oriental was so rude. Worst experience ever and totally ruined the surprise treat it should have been.

Stayed on a No Ordinary Sunday package at the hotel.This is fantastic value and we stayed in Feature Room 140 which we would highly recommend. It has the bathroom hidden behind the bookcase which is really quirky.
Chef Andy cooks and presents his food with incredible passion. The steak was fantastic.

A fantastic stay in the feature room no. 140 with bathroom hidden behind the bookcase.
The no ordinary Sunday deal is the deal to go for.
A Big Thankyou to Head Chef Andy who’s cooking was absolutely incredible and the staff in the restaurant and hotel were helpful and very professional. Can’t wait to come back again.

Food not as nice as I expected on AfternoonTea also Wedding Fayre not diverse community.