Convera Arvostelua 325

Avoid using convera at all cost. I send a remittance on 8 Nov 24 and it has been more than a month and the beneficiary have not received the funds.

When we check with convera, we were told they cant refund and we just have to wait. Waiting for one whole month is ridiculous, no explanation, no nothing !!

I have been using the company's forex and payment services for many years (previously Western Union Business Solutions) and always find their staff very helpful, pleasant and professional, esp. our account manager Daniel, who not only offers me top class customer service, but also excellent forex rates. He is very pro-active and efficient, and contacts me whenever there are considerable currency movements. I strongly recommend him and the company to anyone who may have forex requirements and international payments.

Very reliable customer service and friendly all the time. Have had the pleasure of using their services for a few years now and have never let us down.
I would highly recommend any FX trades to be done using Convera. Nat and her team are always there for help and support.

Excellent Service, weekly updates, easy to process

Very prompt service received and always available to assist

We have been working with Convera for many years and what distinguishes Convera is the value they place on customer relationships. They continue to use their knowledge to create the right foreign currency solutions for our business and follow that up with a level of attention and responsiveness that is truly appreciated. Would highly recommend Convera!

Always a pleasure transferring FX with Convera - shout out to Lee for always being so helpful!

Convera is processing FX payments behalf of our company for a very long time now,and they are doing great job doing so. What really makes the difference in the service is our account manager, Natasha Hill who is making our life much easier with her always nice, supportive approach.

My business has used Convera for a number of years now for our foreign currency needs and have only had positive experiences. The support and knowledge they have provided us with have been second to none. Honest and reliable!

Outstanding customer service. I do a moderate amount of foreign currency exchanges. While there are discount brokers out there that have slightly better rates, Convera's dependability and customer service make them my only choice.

We have always received stellar service from the company, specially from our representative Richard Taylor who is always willing to help us with the issues we might have

We have been using Convera more than 10 years, started with Western Union. Really good reliable service from them! Very trustworthy company to handle large amount of money for us. We tried other companies before, in the end Convera is the only one we are still using as a long lasting partner. Highly recommend!

Very easy to deal with and place market orders with Natasha or on their platform, all staff very attentive to various requests you make.

Really clear and easy to use Portal, makes our hedging for the business very efficient and smooth. Support staff are always great when needed too.

My dealings are with Steven, and he is very on the ball, keeps me up to date with the market so that I know when to buy dollars if I need to. I have dealt with him for many years and would not move as he is professional and the service we are given as a company is worth its weight in gold.

Purchases of money are made promptly along with paying of suppliers. 5 star service.

Always very helpful and give various currency options to help the business achieve it's currency rate targets.
Great friendly and knowledgeable staff

I have been dealing with Convera for some years and I find that the the service is very good. I particularly like the personal relationship with your designated currency trader. The online platform is straightforward and easy to use.

I am very happy with the service from Convera
The staff are very helpful, accurate and knowledgeable
I have used this company for several years now and
strongly recommend them for overseas transactions

Convera is an amazing platform which is far superior to main stream banks for currency purchases and service . I was assigned a dealer Chris Kells who is available almost 24/7 and secures wholesale rates even on small trades. I have never had issues of foreign transfers not arriving on time like the main stream banks where funds would take a very long time to reach my suppliers . I have tried several forex companies over 20 years but Convera is in a different class for service , pricing and forex products . I would highly recommend this company to any small or large company to benefit from superb service and the best exchange rates for business .

Completely useless. Every email I sent to request help (as the online information was not enough/correct to process the transaction) just reiterated the information in that same useless form. As I am a customer of Great Southern Bank and they do transfers with Convera, I have no choice but to set up a new different bank account for this transaction or get them to send me a cheque. Bring back SWIFT!!