Coloplast charter are an amazing company to deal with. They are so helpful providing an excellent and efficient service. Everything is handled so professionally and deliveries are so prompt with reg... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Being using this service for 6 years now. Always great customer service. If I'm in am emergency for stock they'll send it out same day if they've got it in. Website is really easy to use and navigate... Näytä lisää
Yritys on vastannut
I’ve been using coloplast charter for 10 years now and have always had exceptional service. I can’t rate them high enough. Everyone is so kind and helpful and always there to help when needed. Thank... Näytä lisää
Very prompt delivery when I needed it when I first got back from hospital. And when there was a hiccup setting up my online account, I sent an email requesting assistance which was very quickly dealt... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Our promise to you is reliable ordering and delivery of your stoma, continence and bowel products. We support you wherever you are with your care, leaving you to enjoy the things that matter most. Fast and reliable delivery - We deliver your products safely to your doorstep. NHS partner - We work closely with your NHS team to ensure that your care journey is seamless and straight-forward. Specialist support & advice - Our patient support team has the specialist knowledge and experience to help you with your specific needs, from delivery through to products, health, and lifestyle.
Yhteystiedot
Nene Hall, Peterborough Business Park, PE2 6FX, Peterborough, Yhdistynyt kuningaskunta
- 0800132787
- help@coloplastcharter.co.uk
- www.coloplastcharter.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Thank you for all your help.
I found that their service and care for customers are very good. It is difficult enough to deal with stoma but it has been very easy and fast to order necessary items and it gave me peace of mind. Thank you very much for your help.

Vastaus yritykseltä Coloplast Charter
Fast service
I placed order online at 10am Friday. Prescription approved by my surgery about 12:30. Coloplast order delivered by DPD at 1140 Saturday (next day), Truly amazing service

Vastaus yritykseltä Coloplast Charter
Excellent company.
I cannot praise this company enough for providing a swift and reliable service. Once set up the orders arrive on time and without any fuss. Having used them for many years on behalf of others, I am now using them for myself and appreciate just how good they are

Vastaus yritykseltä Coloplast Charter
Never had any issues with this company
Never had any issues with this company. On the occasions I have contacted them for different items they have been very professional and helpful full.

Vastaus yritykseltä Coloplast Charter
Great CC communication skills and…
Great CC communication skills and always there to help.

Vastaus yritykseltä Coloplast Charter
Exemplary service
I have been using Coloplast for stoma supplies for the past 18 months. The ordering and delivery service was incredibly smooth and efficient. I received regular emails to remind me that my order was due and was then able to easily repeat the order or adjust, if necessary. The order was always delivered within a maximum of 2 days (our local DPD driver delivered to our safe place if we were out), was discreet and well packaged. My stoma nurse ordered pre cut stoma bags which, again, were great quality and delivered promptly. I would highly recommend their service.

Vastaus yritykseltä Coloplast Charter
The support I got from the team was…
The support I got from the team was above and beyond. I was struggling with my condition and mental health and they didnt just send my order and move on. They spoke to me about my wellbeing which helped me massively and I am forever grateful. And this was continuous support for over 12 months. From August 25- September 26

Vastaus yritykseltä Coloplast Charter
Excellent response time resolved issue…
Excellent response time resolved issue straight away

Vastaus yritykseltä Coloplast Charter
after leaving fittleworth and coming to…
after leaving fittleworth and coming to coloplast everything is so much easier! i either ring to place an order use the online ordering or today for the first time i used the chat with samantha she was super helpful and made it easy to order and made sure it was all right , its always easy straight forward and always comes as i asked ! cant ask for any more

Vastaus yritykseltä Coloplast Charter
Micky L
Teghan was as usual very efficient and understood my request immediately. Excellent thank you

Vastaus yritykseltä Coloplast Charter
I spoke with Samantha today she was…
I spoke with Samantha today she was very helpful and easy to change my order highly recommended charter for all my needs

Vastaus yritykseltä Coloplast Charter
Online chat today
Online chat today, thanks to Teghan for dealing with my request so promptly and efficiently

Vastaus yritykseltä Coloplast Charter
GOD bless Coloplast Charter
GOD bless Coloplast Charter. They have provided me with all necessary items to help manage my urine problems.
Timely such that I feel they are looking over my shoulder!
They set a very high standard of personal service.

Vastaus yritykseltä Coloplast Charter
The urine-night bags are wonderful
The urine-night bags are the answer for my prayer! They ensure real rest & I simply couldn't continue without them.
By morning they contain about half a litre which can be easily disposed of subsequent to detachment.
Fresh supplies have arrived in good time, without any worries.
The day bags, with leg attachment deserve similar praise.
Thank you Coloplast - Alleluia.

Vastaus yritykseltä Coloplast Charter
on the odd occasion ive had to contact…
on the odd occasion ive had to contact customer services I found them to be very helpful, friendly and caring and quick to resolve any issues. A big shout out to Teghan who helped me today.

Vastaus yritykseltä Coloplast Charter
Easy to talk to.
I was delighted with the response I recently received after making a phone call to Customer Care.
They listened carefully, went off to come up with a solution, and within minutes it was all sorted. The adapters I needed were delivered within 24 hours. Many thanks!

Vastaus yritykseltä Coloplast Charter
They've been supplying me with my Stoma…
They've been supplying me with my Stoma need for a few years. They are brilliant and would recommend any Stoma and similar users of Coloplast Charter. 5 Stars.

Vastaus yritykseltä Coloplast Charter
Highly recommended
I can’t tell you what a relief it is to have Coloplast charter! I was 87 when I got my colostomy, and an ileostomy the next year. It has been a difficult adjustment to make, and this company have been unfailingly helpful and patient on the phone, and deliveries have been prompt and reliable. They have been a truly. wonderful support to me, and I am very grateful for it.

Vastaus yritykseltä Coloplast Charter
Fantastic company
All the staff I have spoken to have been professional, efficient, knowledgeable and kind. As a person new to having a colostomy I have really appreciated the kindness and support I've received, nothing is too much trouble. Additionally, their deliveries are very quick and efficient, and I can't recommend them highly enough.

Vastaus yritykseltä Coloplast Charter
A great company
If I ever have a problem, I just use the chat line and very quickly I am "chatting" online to a real person. I tell them the problem I am having and they sort it out, no fuss. They are always friendly and efficient. My father has had his supplies from Charter Coloplast for 6 years now and they have always been so helpful. We have never had a problem at all that they couldn't resolve. They help you to do the order or when you're having a bad tech day, they order it on your behalf. They keep you informed of the delivery which is always quick and reliable. It helps a lot to know you can reply on a decent company to supply the products you need with the minimum amount of fuss.

Vastaus yritykseltä Coloplast Charter
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