They really do care about their customers. Product scents are unbelievable , very good. Bonus for me is wifey orders them before I do .
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Exceptional service that goes above and beyond! I contacted Classic Candles to ask if a specific scent would be coming back in the room spray, as it wasn't listed on the website. Richard got back to... Näytä lisää
I've bought Classic Candles for years now and 100% recommend them. Their many varied fragrances are lovely, far more pleasant than the heavy, overpowering ones you get with the High Street offerings.... Näytä lisää
Easy ordering, fast delivery and exceptional customer service every time. Been ordering from here for a number of years and each time the service delivery and product has never failed. I’ve tried... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We hand poured our candles and wax melt #in the heart of Suffolk, ensuring absolute care and attention to all our products. Ultra-premium fragrances to fill the room, décor neutral white wax which provides the brightest light, we’re very proud of our beautiful home fragrance products. We put love, care and years of experience into our products, and we’re sure you’ll love them too!
Yhteystiedot
Unit 16 Seven Acres Business Park, IP12 4PS, Ipswich, Yhdistynyt kuningaskunta
- sales@classiccandle.com
- www.classiccandle.com
4,9
Erinomainen
271 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ordered a candle as a present .
Ordered a candle as a present .. were worried about delivery etc .. but candle turned up on time and is staying put ... smells awesome
12. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Classic Candle Company
Thank you Andrew, it has been a difficult year for deliveries and I will pass your thanks on to the team, they need some positive feedback to negate some of the awful abuse some customers have thrown at us for Royal Mail’s destruction of Christmas deliveries which really are not our fault.
Beautiful Candle
Have received candle yesterday for Xmas , it’s beautiful thank you so much, my daughter will love it.
12. joulukuuta 2022
Vastaus yritykseltä Classic Candle Company
Update - this was delivered 17th December, clearly, Royal Mail’s fault, not ours, would really appreciate an updated review of our products instead of the delivery service.
Thank you.
Sheena, we are sorry that your order has not arrived yet. You ordered on Sunday 3rd, it is was posted on Tuesday 5th, unfortunately we have all been let down by Royal Mail this year, and orders are being delayed. Since your order entered their system, they have had previous strikes to catch up on and have had 2 further days of disruption. Add to that the snow that has blocked roads and transport routes in England and Scotland, delays are inevitable.
We hope that your order arrives soon, and you will be kind enough to update your score based on the quality of our products, not based on Royal Mail strikes and weather which are not our responsibility. We are a small business just trying to work hard in a truly difficult situation, and unfair reviews damage our company unnecessarily.
ordered lime scented candles but got…
ordered lime scented candles but got cookie scented (i think) instead, they will be xmas prezzies as I really don't like the smell. Sad as I really like classic candle as a brand. Will still buy in the future.
28. marraskuuta 2022
Vastaus yritykseltä Classic Candle Company
Shelley, thank you for your orders this year, and we are sorry to hear about your Lime Explosion candles, the description for Lime Explosion is as follows.
Bursting with lime, and to give an extra zing, we’ve added some sweet ginger to make the fragrance explode with a mouthwatering splash of lime that with alert your senses to a full on citrus fruit experience.
It does contain a ginger sparkle which pushes out the lime and citrus notes when burning. I agree the ginger is quite strong when cold, but the lime certainly comes through when burning.
As with any of our products, if a customer is unhappy with the fragrance of any unburned candles, we are always happy to exchange them.
Richard
I recently gave a 1star review as I…
I recently gave a 1star review as I hadn’t received my oil burner, I have now received it and very pleased with it, I now retract my initial 1 star & replace it with 5 stars.
21. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Classic Candle Company
Thank you Diane, we try our best, it really was Royal Mail's fault. Please could you edit your other review ? It would be much appreciated.
Wax melts
I use the wax melts mostly, they smell gorgeous and last quite a while. They are packaged really well and dispatched very quickly.
27. syyskuuta 2022
Vastaus yritykseltä Classic Candle Company
Thank you for your kind words, it is customers like yourself that make all the hard work worthwhile !
Richard
Vastaus yritykseltä Classic Candle Company
Thank you, we try our best to please
Great Service
Great company to deal with. Great products, speedy delivery and good packaging.
9. heinäkuuta 2022
Vastaus yritykseltä Classic Candle Company
Thank you Jane, we try our best to please.
These candles are amazing
These candles are amazing . They burn so cleanly and smell gorgeous. There is absolutely no waste with these either. They burn right down to the bottom and continue to hold the smell even after they’re finished. Super fast service too, definitely recommend
30. kesäkuuta 2022
Vastaus yritykseltä Classic Candle Company
Thank you Louise, we try our best to please, and you're right because every candle we make we mix the oil right the way through, using high quality oils throughout.
Beautiful fragrances and so much choice!
23. kesäkuuta 2022
Vastaus yritykseltä Classic Candle Company
Thank you Kay, we like to make it difficult for customers to find a favourite by releasing new fragrances regularly :-)
My Fave Candle Company
Have always purchased from this company such lovely fragrances I have always liked the personal touch, you are not just a number, keep up the good work and keep new fragrances coming
23. kesäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Classic Candle Company
Daniel, thank you for your kind words, none of our customers are numbers, and we are always open to suggestions for new fragrances.
Vastaus yritykseltä Classic Candle Company
Thank you Eileen, hope to be packing a box up for you again soon.
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