Claddtech Arvostelua 

These panels are the best quality i got samples from other companies and these were by far the best and the service i received was second to none i cannot thank Abbi and the company for the excellent service i have received and it has transformed my bathroom regards phil kirton

AVOID!!!!! WHAT A JOKE OF A COMPANY!!!!

deplorable company send out wrong goods then refuses to give me a refund for my undelivered order trying to make me responsible for their mistake. phone service is a joke as is the people you try to get to resolve their error. email service is worse and their attitude stinks just couldn't care less for customers when they get things wrong. i even had to contact the person that goods I got was for because Claddtech didn't bother to contact the buyer to let them know that they sent their item to the wrong person, demanded photos of the panels despite having a copy of the paperwork from the package which I sent them and worse to come they have all different company names advertising their products such as Cladding world I know that because my chat with Claddtech was on Cladding world their rating on here speaks volumes about these people and they couldn't care less less for the very poor reputation that they clearly have and deserve do yourself a favour and if they have any involvement with any cladding that you are looking at then do yourself a favour and DO NOT BUY. I have to question the legality of a company refusing a refund when they have not provided my order and I shall take legal action and will certainly not return the wrong goods until they pay me my money back.

4 weeks to get my order delivered….and it’s still missing parts and damaged. Countless emails and getting no further. Save your money and go somewhere else. Will be contacting my bank for a charge back.

Disgusting service, Don't Order, Cowboy Company.
They don't care about the customers at all.
Parcels take weeks to arrive and it's a 48 hour delivery

Absolutely Horrendous Service!
Items missing from my order, Had to take photo's to prove i hadn't received them, told someone would be in contact. Received an email asking what im missing, even after me explaining everything on the phone. No only was there items missing, I had to contact them again due to half of my order being delivered damaged and not useable, again had to send photos, I was then told they'd send out my missing items and replacements for the damaged items on the next quickest delivery service.

Didnt hear anything from them for 2 days!!
I tried calling, emailing & using the online chat got no respose!

finally get through after 5 days in total, to be told I now had to wait an additional 2 business days for delivery? What an absolute Joke !!
No customer service skills what so ever!!

Disgusting !!

Claddtech,, odered from these , items were missing and 3 broken panels, they dont answer phone or reply to emails , after load of attemps they did email me back saying the courier lost and broke them and they will replace them, over a week now and still no replacment parts, ans still wont answer phone or reply to emails ,DONT USE THIS COMPANY VERY BAD CUSTOMER SERVICE, DONT EVEN WANT TO GIVE THEM 1 STAR ;(

No receipt , You can't speak with anyone! cheap but cheap with no service is no point

Update - apparently the way to contact them is through "SUPPORT AT CLADDTECH.FRESHDESK.COM"
They said all the other ways I'd contacted had gone to spam (various emails, 2 phone numbers, PayPal dispute and via eBay, amazon and Facebook, so quite an impressive spam filter they must have!) They eventually refunded me the missing parts of my order.

Absolute terrible. Seems they are one of multiple dodgy companies. Claddtech, claddworld, Thinktaps etc.
Half my order missing and no response to email, phone or PayPal dispute. Absolutely rubbish.

Terrible delivery and customer service. Boards have lines through the design
I wouldn't but from here again, over a week to get them, then missing the adhesive. Have to continually chase the customer service for updates, no service recovery plan at all
The end of the boards have a not flat so you have to chop off a bit from each. You have to be careful how you handle them as they do damage quite easily

So purchased 30 boards and 3 of them were damaged, one with a design flaw, one punctured in middle of board and another damaged on edge which wouldn’t allow it to be joined to another board.
Contacted customer service and their reply was they are designed that they can be cut down !!!!
Offered me 15 percent off next order. Why would you order from a company that won’t take responsibility for sending you damaged goods.
Taking my issue up with credit card company as they won’t refund or replace the items.
Avoid at all costs no wonder their reviews on here are dropping stars.
They have a responsibility to deliver goods in a satisfactory condition.

Still not received my item, a week late now with no clue as to when or if it will ever arrive. Apparently the couriers have to conduct a search of the warehouse as they can’t find part of my order, it’s 2.4mtrs long can’t be hard to see?? Wish I’d never ordered from them as they’re reply times are awful and when they do it appears to just be a generic copy and paste response giving everyone the same rubbish excuses. If you do feel you want to order from this company check google reviews 1st and I highly doubt you’ll be ordering anything from them! If the other reviews are anything to go by, if my parcel does ever arrive it sounds like
It’ll be smashed to bits anyway… AVOID!

I have had a dreadful experience with claddtech. I ordered external, internal and end trims for wall panels. On the day the fitter came to put these up, it turned out that three internal trims were missing. I rang claddtech who asked me to take a photo of it to send to them along with my order number and they would chase the courier and get back to me. I did just that but have heard nothing. As I needed the items quickly as the fitter I had a small window within which he could do the work, I reordered three internal trims for them, naively thinking they couldn't possibly mess up again. Only one of the three trims arrived! I have to give up on them now and try elsewhere whilst chasing them down for a refund. Getting hold of them is not very easy either. I'm so disappointed with this shoddy service.

I recently went back to claddtech to purchase some more wall and ceiling panels to revamp our utility room. When I arrived I was greeted with a very big hello again nice to see you. The 2 girls on reception are very welcoming and that they both do a very good job. They are both a ray of sunshine when you have had a bad day stripping walls. I highly recommend claddtech for getting your wall panels and accessories. They are a very good company to use and there prices are very low but products are of higher quality. I will continue to use claddtech for all of my future projects. Well done everyone at claddtech.

So appalling! More needs to be done for such sham of a business to stop abusing customers online. Place an order in good faith then nothing. No contact what so ever after continuous emails/ messages. This is theft! and I don’t know how the director is getting away with this. 7 companies house appointment with 4 dissolved!

We ordered items Wednesday 4pm, says 1-2 day delivery but items never turned up. You have to ring and chase the order yourself or nothing happens. Delivery then arrived 6 days after I ordered which half of it missing. There is 1 lovely lady working on the phones but the delivery company they use do nothing to help.

Send me damaged goods ignored my right to a refund which I'm entitled to by law nothing but crooks who operate from a shed in Derbyshire

I should have read the reviews before purchase this cladding
Bought the white gloss with chrome strip for a bathroom job for a client
By the time I’d put the first three rows up the rest had yellowed in the overcast sunlight
Still waiting for claddtech to resolve but will just by some from somewhere reputable and try to get a refund

The delivery was very good, lots of reviews say that the delivery was an issue..
My shipment has issues with different shades but I can cope with that as going into my campervan. What does concern me is how crushable the panels are and that worries me too the point I may not even install them.
Have installed the ceiling panels on the roof and when tightening up the light fitting only a small 12v light the cladding panel crushed.
My relative who is a plumber says not to use due to the panels collapsing or compressing that much when the shower was installed the panels cracked and created leaks through the cladding so deeming the shower cubical useless.
Any advise welcome..

**Update** After being given the run-around for over 12 Months I issued Court Action via small claims online and within 1 Day the refund was given.

Full amount was received including Cost of small claims application.

Such a shame it had to come to this before satisfactory outcome.
------------------------------------------------------------

Received badly broken panels and missing items.

I contacted them and they failed to respond

I opened a PayPal Dispute, and it was only then the seller started to respond. Saying all of the right things in a timely manner to satisfy PayPal.

They agreed to a full refund and sent their Courier to collect the items.

The Tracking ID given was invalid and they said they didn't receive the package and failed to refund.

PayPal closed the dispute in their favour because I failed to use my own Courier and the Tracking number was invalid. (A known loophole?).

I took legal advice and found that because the seller used their own Courier they are still liable as I have no way to deal with the Courier who said they will only deal with their client. (Another Loophole ??)

After pretty much zero communication to resolve the issue and repeated warnings about legal action for the last 12 months I have been forced to chase them through the courts.

My order was for a very small amount and I guess that is what these companies bank on that you just give up.

Unfortunately they have took the wrong person on this time and regardless of time and cost I will peruse through the Courts.