Cheaper Online Arvostelua 

Absolutely shocking. Stated order had been delivered by Evri at certain time. Checked security cameras no delivery. Arguing with me. Ordered through Amazon
Complete SCAM. Don't bother with them
They even dispatch Debenhams items. Be careful

Do not purchase from this company. Bought a set of Christmas lights from B&Q, not realising that it was through a third party Cheaper Online Ltd. Returned items to B&Q store but Cheaper Online Ltd have not issued the refund. Items were returned 3 weeks ago. Absolutely dreadful company. Now taking this up with my bank.

Absolute scam of a company!!! Same as what other people have said AVOID AT ALL COSTS! Ordered a Wicker Christmas Tree skirt from The Range which it turns out was sold and fulfilled by this company…not only is it made out of incredibly cheap and shoddy material…but the paint was already coming off by the time it arrived…the connectors were all bent and did not fit in the holes to hold the 3 sections together. Absolutely disgraceful product sold by a scamming company. When I tried to feed this back to them by leaving a review on the product on their website THEY DELETED IT! When I went on the tree skirts on their website they have deleted all reviews below 4 stars…this is FRAUD!!!!

Placed a order which I thought was through the range turned out it’s supplied by this company what a con I ordered icicle lights for outside they arrived and the box was all smashed in I knew before I even opened them they would be broke I wasn’t wrong large sharp shard pieces of plastic were everywhere nearly cut my fingers to pieces I contacted the company I had no apology nothing just a lengthy instructions on how I need to return them to them for a replacement there were options of dropping off at a parcel collection shop which wasn’t local to me or printing my own label to get a collection which I don’t own a printer they are not interested in the problems I’m facing in returning them to them they just keep replying to me with the same instructions now I didn’t ask to receive smashed up items neither did I pick the courier to deliver them they did so how is it down to me to sort out the return if I had have know I was not ordering from the range as advertised I wouldn’t have bothered and I think it’s time I contact the range head office to let them know there advertising and selling for this horrendous company that they shouldn’t be putting there name to .the negative reviews on here says it all .

Delivered the wrong items. Those delivered were of inferior quality and had parts missing. Waited two weeks for a response. Was advised that to get a refund I am supposed to take a day off work to wait for their courier to return items. Avoid.

Great company to deal with, so unsure on other reviews. Great selection of products and very good prices, and they send you details for updates, so very good communication. Delivered as expected and in perfect condition. This is not my first purchase either, and will happily buy from them again!

What a greedy company! I purchased a Christmas tree this weekend through The Range, but sold by Cheaper Online, that I have been waiting to come back in stock, it finally did at a great price. This morning my order was cancelled for no reason and no explanation. I guess you decided you needed to make more money because I can see the price has now gone up to a ridiculous amount. PS: You most definitely aren't cheaper!!!!

Bought what should have been 4 garden chairs from b&q cheaper on line, when they arrived they were picnic chairs of dreadful quality, sitting on 1 chair for 2nd time springs snapped and fabric ripped, dreadful

Very good value (wheelbarrow). Easy to put together. I messed up one bolt and had to ask for a replacement; offered to pay, but was told "not my fault" and not just one but a full set of bolts arrived quickly. Friendly and prompt responses to email. Cant beat this old fashioned service.

If no stars was an option, we would use that. Ordered 2 hanging baskets and arrived looking like they fell of the back of a truck. Contacted the company and sent pictures and was given a label to send back. Twice the delivery company failed to arrive. After finally having them picked up, I contacted the company again to discuss the refund. I was shocked to find the woman on the call was rude, unhelpful and came across aggressive. This whole situation has been going on for three weeks! I finally have notification of a refund, but the money is not in my bank yet. Avoid at all cost. Might be cheaper, but definitely not better.

I'm giving 5 stars for the product and the speed you sent my racking, but if you read these comments please stop using Evri for deliveries. I'd rather pay extra for a more reliable service. Wanting to order more from you but I won't if they are delivering. They are so unreliable. Have a think and improve your trade. So many people now shop in stores because of these cowboy delivery companies. Give options for what courier we want to use.

I ordered a LED birch tree in December, and within 2-3 days of using it, the lights stopped working on it. I contacted the company and they said I would need to send it back, and that I would need to cover the cost for packaging for it - baring in mind it was a 4ft tall tree, so I didn't have a box that size laying around and I certainly wasn't going to pay half the price of the item to get a box to send it back in.
Complete waste of money, and unhelpful customer service. Don't bother.

Ordered an outdoor storage cabinet from Cheaper Online LTD through The Range. After one day on rain it had a large puddle of water in the bottom so I requested a refund. After the courier they organised failed to collect the order twice, Cheaper Online LTD are now ignoring my emails and holding my refund. They have had now held onto £100 of my money for over 5 weeks. I tried engaging patiently and politely but they have just fobbed me off. An absolute joke of a company. Reported to Trading Standards.

I ordered my spiral Christmas tree from Cheaper Online in September and everything was just perfect. They kept me up-to date with my order, and delivery 🚚.

I opened my box yesterday and thought I had the wrong tree, as the instructions were for a normal tree not a spiral one. I phoned them up and spoke to Emily who was really helpful…. Wasn’t until after I put the phone down I realised it was the correct tree but wrong instructions. I let Emily know and sent her a picture of my tree assembled 😊
Amazing and would definitely buy from this site again!

I purchased a book called Animal Kingdom which I'd previously seen in a bookshop. It turns out what they sell isn't the real book, just a mini version of it probably worth about 1.99 not the listed price of 5.99. To pay 2.99 plus 3 for postage feels like daylight robbery. To call themselves 'cheaper shopping' is just not right.

Send out broken shobby items then refuse to refund. Customer service is none existent. Avoid like the plague.

I bought three planters from B&Q which turned out to be a 3rd party seller called Cheaper Online.

When I received the planters they were what I wanted but they were damaged, they were scored all around the widest part showing the plastic underneath. They were coated in a stone effect so this flaw made them look cheap and plastic.

I contacted B&Q who said I needed to chase it up with Cheaper Online.

Cheaper Online arranged replacements to be sent out and the replacements were not perfect but much better so I let them know I was happy with them.

They wanted the original ones returned so they arranged this through Yodel and let me know the day they were being collected but that day a courier didn't come to pick them up.

Cheaper Online went through B&Q to say I had failed to be in and have the package ready for collection.

B&Q contacted me regarding this and I was angry because I was home!

Cheaper Online then arranged another day for the courier (Yodel) to collect and again no courier came to get the package.

They contacted me again through B&Q to say I failed to return the package.

I sent a message to B&Q to tell them the problem I was having with the seller and the seller looked into it and got back to say sorry, Yodel had said they attempted to collect and I wasn't home but they had received a photo produced of their courier being two streets away from my home when they said they had tried.

They did apologise though I felt my time was being wasted.

Finally a third day was arranged and Yodel made sure a courier came to my address to collect which so happened they were also delivering another package to me at the same time.

The courier couldn't give me a receipt which I asked him for because I was feeling untrustworthy at this stage.
He said I would get tracking in an email which I did.

Lovely planters, same they aren't in perfect condition but not as bad as the first three sent and I did some googling and found the same planters on other retail websites and zoomed in to see the planters had the same issue with an unsatisfactory finish and were priced higher so that made me feel slightly better.

I'm happy Cheaper Online were quick to replace the scored planters with better ones before they even received the originals back.
As far as collection goes it turned out Yodel was at fault.
Despite the competitive price for the planters I wouldn't have bothered had I known they were factory flawed.(My opinion)
I have given Cheaper Online 4 stars because their customer service was good and all I can put fault to is the condition of these planters.

Great company to deal with, the glider seat arrived ahead of schedule and looks great. Will definitely use this company again. Thank you Cheaper Online, first class service.

Ordered a wheelbarrow via B&Q. Arrived quickly but unfortunately the main part was damaged. Contacted the customer service team and Sandra organised a replacement straight away. It arrived within a couple of days. A big thank you to Sandra for all her help and for resolving the issue.

After receiving our order of garden furniture we discovered the table legs were missing. We contacted the customer service staff who were extremely helpful & courteous in their communications to us (especially Sandra). They went above & beyond to source our 'legs'! Would highly recommend and have used since and will again in the future. Many, many thanks for everything 😊👍