Royal mail never delivered my bottle of Spermadine. I emailed them 3 times and they never replied. Charava got straight onto it and sent me another bottle via UPS. I cant thank Charava enough for thei... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Charava's customer service is fantastic and I can't recommend them enough. Marie gave clear, helpful explanations and, even though it was I who'd missed an email and products were sent out that I didn... Näytä lisää
Ordered for the first time last week — delivery was genuinely impressive, arrived much faster than expected. Too early to say anything meaningful about the results themselves but I’ll be back to updat... Näytä lisää
Yritys on vastannut
Monthly subscription arrives on time every month. Very impressed with the pouches, instead of bottles - no trip to the bottle bank needed and the delivery goes through the letter box! All for a fir... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Charava
Yrityksen kirjoittama
CHARAVA ♾️
Pronounced: [shah-ray-ver]
Premium Supplements for Longevity and Well-being
Established in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being
Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.
At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way—answering questions, offering guidance, and ensuring a seamless experience. As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.Charava's NMN Wins at The Beauty Shortlist Awards 2025
Yrityksen kirjoittama
- Best Product for Improved Cognitive Health
- We are thrilled to announce that Charava has been recognised at The Beauty Shortlist Awards 2025, winning Best Product for Improved Cognitive Health, being named a finalist in the Best Energy Supplement category, and receiving multiple prestigious accolades. Six Charava products earned Editor’s Choice awards, while two were commended for their excellence. These achievements highlight our commitment to longevity, wellness, and high-quality, science-backed supplements.
CERTIFIED
Quality, Sustainability, and Responsible Production
At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.
That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).
These certifications demonstrate our dedication to quality, sustainability, and responsible production.
Yhteystiedot
85 Great Portland St, W1W 7LT, London, Yhdistynyt kuningaskunta
- Sales@charava.com
- www.charava.com
FOLLOW US
4,6
Erinomainen
350 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Stronger then other brands in capsules
Service was good and fast.
I used a promotion I found on Instagram, because I was unsure whether the other 2 brands I tried in capsule form really worked. I'm using it for a week now, so it's hard to tell, but they definitely taste stronger than powder from capsules 👌
21. huhtikuuta 2026
Vastaus yritykseltä Charava
Hi Marzena,
Thank you so much for the great feedback.
We are really happy to hear that our service was good and fast, and that you found us through our Instagram promotion. A smooth and quick service is exactly what we want our customers to experience, and I am glad you are getting it. We are also happy to be part of your wellness journey.
We appreciate you taking the time to share your experience.
Good delivery thanks and the MNM tasty…
Good delivery thanks and the MNM tasty Good 😜
21. huhtikuuta 2026
Vastaus yritykseltä Charava
Hi Alba,
Thank you so much for the great feedback.
We are really happy to hear that your delivery went well and that you like our high quality NMN powder. A fast and reliable process is exactly what we want our customers to experience, and I am glad you are getting it. We are also happy to be part of your longevity and wellness journey as a trusted UK supplement brand.
We appreciate you taking the time to share your experience with our supplements.
Vastaus yritykseltä Charava
Hi Mahmood,
Thank you so much for the great feedback.
We are really happy to hear that you experienced excellent service with us. Providing a smooth ordering process and high quality supplements is exactly what we want our customers to experience, and I am glad you are getting it. We are also happy to be part of your wellness journey with our UK supplement brand.
We appreciate you taking the time to share your experience.
All was good but just one of the…
All was good but just one of the bottles was brocken
4. huhtikuuta 2026
Product arrived quickly and packaged…
Product arrived quickly and packaged well. Have been taking these for about a week and am feeling good so far.
31. maaliskuuta 2026
Vastaus yritykseltä Charava
Hi Claire, thanks for the great feedback! I am so happy to hear that your order arrived quickly and was packaged well. It is also great to know that you are already feeling great just about a week into taking our supplements. We are so happy to be part of your wellness journey. Let me know if you need help with anything!
Cheers,
Marie
Amazing service and great product…
Amazing service and great product really recommend Nad +
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Charava
Hi Hector, thank you for your kind words.
We are so pleased to hear you have had a positive experience with both our service and NAD+. It means a lot to us that you would recommend it. If you ever need any support or have questions as you continue using it, we are always here to help.
I’ve been using the NMN and the apple…
I’ve been using the NMN and the apple vinegar gummies for few months now. Highly recommend both are really good and their costumer service are great
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Charava
Hi Maimona, Thank you for sharing your experience with us.
It is great to hear you have been enjoying both NMN and our Apple Cider Vinegar gummies over the past few months. We are also very glad our customer service has made a positive impression.
We appreciate your recommendation and are grateful to be part of your routine.
Waiting for refund for 3 weeks
Subscription was cancelled on the day 28th February when it showed on the system not dispatched yet. Unfortunately when called said item already posted? Had returned unopened parcel on the same day 2nd March - apparently needs to pass inspection. However it's unopened parcel - inspection is straightforward.
Called customer service and refund process is appalling- still waiting for refund for 3 weeks to my credit card of 167 pounds which incurred 23.4% interest rate.
19. maaliskuuta 2026
Vastaus yritykseltä Charava
Hi Jo, just to clarify a few points so everything is accurate and clear.
The return process and timelines were explained in advance to help set expectations. The subscription was cancelled after it had already renewed.
We do send reminder emails a few days ahead of renewal specifically so customers have enough time to make any changes, reschedule, or cancel if needed. As no changes were made prior to the renewal date, it processed as normal.
We don’t operate a phone line and handle all support via email and chat, so it’s possible the number you called belongs to a different company.
As I've explained before, once an order reaches the warehouse preparation stage, it can’t be stopped, and all returns go through inspection, even if unopened. While we would always prefer to cancel orders straight away, as this avoids unnecessary shipping both ways, we’re unable to do so at that stage. This is also frustrating on our side as we incur those costs, which we don’t usually pass on to customers.
In your case, the return was actually processed quicker than advised. You dropped the parcel off on 4 March, and your refund was completed on 19 March as soon as we received confirmation. The refund email was sent at 1:52 PM that day.
With this in mind, this review have been posted several hours after the refund was already completed, which may have been missed.
We’ve done our best to be clear and helpful throughout, and your refund has been processed even before this review is written. We’d appreciate it if the review could reflect the full timeline.
Please let me know if there's anything else I can help you with.
Kind Regards,
Marie
PCOS assistance?
I’m one of these people who read somewhere that NMN might help me because I suffer from PCOS. The research I read suggested it might help with insulin resistance and weight gain. I have no idea whether it has assisted me, but all I can say is that over the year that I have been taking it, I have lost a stone. Obviously, I have changed the way I eat but I tried that in the past and it didn’t seem to make a huge amount of difference. I will continue to use this product in hopes that it is made the difference!
26. helmikuuta 2026
Vastaus yritykseltä Charava
Hi Debbie,
Thank you for taking the time to share your experience with us.
We really appreciate you speaking so openly about your journey with PCOS. It is encouraging to hear that alongside changes to your diet, you have seen progress over the past year. As you mentioned, factors like nutrition and lifestyle can play a significant role, and supplements such as NMN are often used as part of a broader approach to supporting energy metabolism and overall wellbeing.
While research into NMN and metabolic health is still evolving, many people choose to incorporate it for its role in cellular energy and its connection to pathways involved in ageing and metabolic function. It sounds like you have taken a thoughtful and consistent approach, which is often where the biggest differences are seen over time. We are glad to be part of your routine and hope it continues to support you. If you ever have questions or would like guidance on your supplement routine, we are always here to help.
Vastaus yritykseltä Charava
Hi Renee, thank you for your lovely review. We are delighted to hear that you are enjoying the product and that you had a great experience with our service. We truly appreciate your support.
Vastaus yritykseltä Charava
Hi Bronwyn, thank you for your kind feedback. We are so pleased to hear that you had a great experience with both our service and delivery. Your support means a great deal to us. 💐
After a recent supply issue
After a recent supply issue, the team pulled out all the stops to make sure that I was listened to and dealt with as an ongoing priority until I was back in full supply. Customer service team go above and beyond to make sure you're as happy as possible with your outcome!
9. helmikuuta 2026
Vastaus yritykseltä Charava
Thank you, Chris. We truly appreciate your patience and are so pleased we could resolve the issue quickly for you. It means a great deal to know our team could support you and get your supplement back into your routine.
I’ve felt better rest at night and more…
I’ve felt better rest at night and more energy during the day since I started using this. Great experience overall.
27. tammikuuta 2026
Vastaus yritykseltä Charava
Thank you, Marilou. We are delighted to hear you are feeling more rested and energised since starting your Charava supplement. Consistent improvements like this are exactly what we aim to support.
I was hesitant at first
I was hesitant at first, but the quality here really shows. Delivery was efficient and the benefits are noticeable.
27. tammikuuta 2026
Vastaus yritykseltä Charava
Thank you, Vosoli. We are very pleased that you gave Charava a try and that the quality has met your expectations. It is wonderful to hear you are already noticing the difference
It integrates well into my day
It integrates well into my day, feels balanced, and has supported my general energy levels without any issues.
27. tammikuuta 2026
Vastaus yritykseltä Charava
Thank you, Clei. We are so glad your Charava supplement has integrated so well into your day and is supporting your energy levels. That sense of balance is exactly what we hope to help our customers achieve.
Charava has become a regular part of my…
Charava has become a regular part of my wellness routine. Order fulfilment is reliable and the effects feel consistent.
27. tammikuuta 2026
Vastaus yritykseltä Charava
Thank you, Bob. It is fantastic to hear Charava has become a consistent and reliable part of your wellness routine. Your continued trust means a great deal to us.
Vastaus yritykseltä Charava
Thank you for the positive feedback, Christine!
Since adding this to my routine I’ve…
Since adding this to my routine I’ve felt a real improvement in mental clarity and productivity. Definitely worth trying.
27. tammikuuta 2026
Vastaus yritykseltä Charava
Thank you for the feedback, Seedger. We are delighted to hear you are experiencing improvements in clarity and productivity. Supporting both mind and body is at the heart of what we do.
Fast delivery and great products.
29. tammikuuta 2026
Vastaus yritykseltä Charava
We are very pleased that your order arrived quickly and that you are happy with the products. Thank you, Les!
I wanted to buy the tablets before the…
I wanted to buy the tablets before the subscription date and they don’t have it. Out of stock
27. tammikuuta 2026
Vastaus yritykseltä Charava
Hi Boyan, thank you for your feedback and we are sorry to hear that the product was out of stock when you wanted to order. We understand how frustrating that can be. Our team works hard to replenish inventory as quickly as possible, and we hope to have it available again very soon.
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Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.