Chancellors - Specialist Lettings Arvostelua 

The experience with the central office has been great with frequent communication and updates along the letting process. This was particularly useful during our relocation back to the UK from overseas. The local office has been a more difficult process, unfortunately. Thankfully having a central contact has allowed us to navigate these and move forward with the tenancy.

Danielle was super responsive in every step of getting the tenancy set up. She would ring me and follow up with an email which is very helpful. I really appreciated having her in charge of our process.

Overall good experience. Made what can be a pretty tedious experience smooth. Amelia was great.

We had conflicting messages from different staff / third parties - I am unsure why we had so many people contacting us about our tenancy application - communication between staff at the local branch, the central letting teams and the lettings hub seemed particularly poor. A big thank you to Amelia P who was incredibly helpful and the only person we managed to get much sense from.

Lilli-Rose handled our recent new tenancy agreement very efficiently.
She kept us informed at each stage of the process.

I had a great experience with Chancellors. The team was very professional, friendly, and always quick to respond to my queries. The whole process was smooth and stress-free, and I felt supported from start to finish. Highly recommend their letting services.

We cannot thank Amelia enough for her incredible help in getting us moved into our property at Sherwood Place. From start to finish, she has been patient, understanding, and supportive — even when faced with ongoing challenges and delays. Her calm approach, professionalism, and willingness to go the extra mile made a stressful process so much easier for us. We are truly grateful for her dedication and kindness, and we couldn’t have asked for a better person to guide us through it all. Thank you, Amelia!

Thanks so much Taylor for all your support for finalising our tenancy agreement! I am grateful for your knowledgeable insights and swift responses through this journey.

I look forward to working with you again in the future.

Happy with Chancellors. Helpful staff who react quickly and handle queries efficiently. Professional and reliable service.

Noorulhuda did a wonderful job helping me with my new home.

Danielle Archer's customer service is fantastic, she deals with every question and query with the upmost professionalism, I would recommend Chancellors without question

I have been working with Charlotte for a few years. She is amazing to work with.

Really positive experience from start to finish with renting a flat

My experience was smooth and easy, Noorulhuda Shah kept me updated through the whole process. She answered any questions I had and was always available when I called. Email responses were also quick and helpful. Overall my experience with chancellors was amazing and Noorulhuda Shah made it even easier and better.

Prompt efficient and clear messaging to enable us to speedily respond to requirements from us. Took care of all communications in a pleasant manner . It was a great pleasure to work with Danielle.

It was a pleasure working with Natasha Webster during our move, and I cannot recommend her highly enough! From start to finish, Natasha provided useful guidance, communicated clearly, and paid attention to detail, which made the move smooth and stress-free. I appreciate the professionalism with which Natasha treated our move and can only say thank you!

Really happy with our experience from Ben, he helped us move in as quick as possible! Also provided excellent service with updating us with what was going on. Overall we are very happy and looking forward to moving in today!

Absolutely outstanding service. Danielle has been so helpful in ensuring that all aspects were explained fully throughout the whole referencing procedure. I can’t recommend them enough.
Thank you for all your help

Clear communication, in a timely manner, throughout with expectations well managed.

It is very reassuring and a relief to be assisted by someone as efficient and professional as Natasha Webster. Many people in all sectors could learn from her high quality of service. Many thanks Natasha.