Chancellors - Barnet Arvostelua 

We’ve been tenants via Chancellors for 10 years. Our recent experience with Amy Jones dealing with our tenancy renewal has been great. Great communication, fast response time, attentive service. Thanks

Sold my flat, eventually.

Quoted a commission rate without VAT during initial evaluation and added that on over the phone, refusing to budge.

Got my name wrong basically constantly during the entire process.

Continually failed to use the online app they choose to use, which was lauded to me during the initial process of getting my custom - which I guess I was paying for through that commission? This meant I wasn't getting any prompt feedback from viewings to use to make adjustments, and in some cases had no idea viewings were happening and got caught out by one whilst doing some work to the flat.

Outrageously overvalued my property, continually had to bump the price down until I nearly lost money on it.

Better off trying to sell it yourself if you've got the time, honestly.

Simona has recently been a bit of a saving grace. I have had a very poor and increasingly difficult and frustrating experience with Chancellors recently, so much so that I am severing all ties with them after at least 25 years of being a client which they value in no way at all. However, each time there was an issue Simona handled my case in a way that no one else at the company did - with calm listening, understanding, professionalism and took some proactive steps to try and make things right. Unfortunately her senior management would not budge despite her best efforts. They would do well to take a lead out of her book as would other members of the Chancellors team as I believe she is an asset to the company in a way that I have not seen from anyone else at the company in recent months. Simona was in a difficult situation as I believe she could see the bigger picture, but managed to navigate it very well.

Very happy with service provided,best lettings agent around

We have been renting for many years. But this time our experience with Chancellors especially Monty Tang had been exceptionally good. Everything was dealt with efficiently and professionally. Any queries were dealt with in friendly manner.

Stephanie has been outstanding from day one to the very end

The help and and guidance from both Stephanie and George has been great

Excellent communications were important to us, agency excelled in explaining every stage of our selling process. The app was a nice touch to view our feedback from viewings. All the staff at the agency were approachable from the initial valuation to dropping off our keys.

A great service from George and the team in a challenging market.

Excellent , there is always someone had the end of the phone, they give me a weekly update of the number of views on my property which is very helpful.

Stephanie is been great.
Couldn’t have had better.
She’s the one that did the sale.
Lovely lady.

I finalised the sale of my property through Chancellor’s estate agent. I highly recommend chancellors for your next property search. They have been extremely efficient and professional from the very beginning. I’d like to thank in particular George, Adrian and Stephanie who their efforts and help throughout the process were outstanding.

Fantastic experience. George and Stephanie were brilliant at sorting viewings at times that worked with my schedule. They bent over backwards to ensure that a second viewing worked. My offer was communicated promptly, as was its acceptance. There was never a whiff of upselling or skullduggery and everyone was fair and honest. After acceptance, Tanja in the completions team kept all of the solicitors communicating well.

The best experience I have ever had with estate agents and I wouldn't hesitate to commend them to anyone selling a property. Lovely people and very professional and effective.

Knowing that my agent is doing his best to sell my property

Stephanie was very supportive throughout our purchase being on hand to support through a complex negotiation.

Would highly recommend!

Had a positive experience with chancellors after a difficult start. I would like say a big thank you Olivia Brown and the rest of the team at Chancellors Barnet who ensured everything was professionally handled in the correct manner after as we had some minor issues with the flat, which was addressed promptly.

I purchased my first property with the help of Chancellor's excellent service. They were very helpful and supportive throughout the entire process. They responded quickly and were always on time with their answers. I would recommend them to my friends and family

Adrian was very patient and took time to explain the basis of the initial valuation of my property. I find his advice honest and helpful.