Chamberlaincoffee Arvostelua 38

Great coffee and products, highly recommend. The customer service team are so lovely and helpful too.

terrible service . i ordered a mug in november and heard nothing for a month. then they said they would make sure they dispatch my order and send me some free coffee. a month later : NOTHING. i live in the uk btw. so they refunded me but their service is awful. i still love emma tho

So I ordered a bag of the social dog blend from her website, which I was looking forward to and I brought it and had my email to say I had placed an order which was perfect, and about a week went by I didn’t have any updates to say that it had been shipped or anything, so I emailed them to say that I’ve not had any updates could you help me out, they got back to me within an hour to say that’s it’s been shipped, and when I went on the website it had said I had put money towards a subscription which I did not so I emailed them to say that they put my order down for a subscription and they said no worries we will cancel the order but they didn’t give me my refund...!

I had an issue with my order which arrived damaged and the customer service was super quick to answer and helpful! Thank you so much for your help :)

Thank you to the Chamberlain Coffee support team. Had an issue after my order was placed and they quickly helped out! Super easy and nice to deal with.

Happy to see that Emma cares about her brand by really looking after her customers and fans!

All the girls on the team helped me out so fast when my mug shipped broken. They made it easy & fast! I was shocked because usually everything is difficult but they really worked amazing! I'm soo thankful for them! Love Emma & the team!!

One morning while making my coffee, the bottom of my Mason Jar Mug shattered. I was crushed, it was my favourite mug and super practical. I wrote in hopes it could be replaced. My email fell onto Alicia, what a ROCKSTAR! A few emails later, she got a replacement mug sent out and I’ll be enjoying my coffee on the go once again! I will absolutely be recommending Chamberlain Coffee.
Thank you so VERY much once again Alicia!
Cheers!
Émilie

Great Service, great Coffee

The coffee is absolutely delicious! I am a very happy customer with a recurring subscription (social dog whole bean is my favorite blend, I have it every single morning in my espresso machine).
Any time I’ve had an issue with an order, the customer service has been so quick, friendly and helpful (thank you Alicia!).
I recommend chamberlain coffee highly for their high quality coffee, and for their unmatched customer service.

These guys are the best. Alicia arranged replacement for broken item. No quibbles and had the replacement within days - excellent customer service. We will definitely be re-ordering.

I still use my Chamberlain coffee mug. That was a great buy. However, I can't afford the coffee, (Bloggers need to be thrifty). I want to say Hi to Emma! If she reads this which she won't. We should hang out... look forward to spying on her on social media.

Great customer service, even despite the high volume of orders and customer requests. Alicia was great! I had an order that was delivered but never received. Alicia offered to refund me or resend the package free of cost! I appreciated her understanding and quick responses.

I had an incident where an order I placed said "delivered" but I never actually received the package (my guess is one of my neighbors received it by mistake and then decided to keep my delicious coffee). I contacted customer support and Alicia was so kind! She had me confirm a few details and issued a refund for my lost coffee, even though it wasn't Chamberlain Coffee's fault that USPS didn't deliver it properly. I was so happy with her kindness and the way the company handled the situation. I immediately took my refund and reordered my lost order, it came quickly within about 2 days!

Great customer service!! I was having issues with my package and they helped through everything!!

Great!! I emailed to ask when my order was coming and they got back to me right away and told me where my irder was(arriving next day) great customer service

My coffee was delivered to the wrong address, but the team at Chamberlain Coffee was so helpful!

let me just say emma i love you and your coffee amazing taste and is a must have!!

wOw this cOffee is sOO tasty! and the bags are cOmpOstable! The versatility makes it easy tO make deliciOus hOt cOffee, or cOldbrew (which is my favorite hehe)