Order #92481 I'd never heard of them before two weeks ago. I Searched Google for a particular dvd box set and they were by far the cheapest (30% less than Amazon) I ordered the item and it arriv... Näytä lisää
Yritys on vastannut
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Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I've nothing but compliments about the service from Chalkies and no complaints whatsoever... All good from a customer point of view, all the items I ordered were in stock plus posted out to me very qu... Näytä lisää
Yritys on vastannut
We live in Melbourne, Australia, and we ordered Evolution (presented by Chris Packham) on Blu ray. Price was very reasonable, and email responses to our queries were very prompt and clear. The Blu R... Näytä lisää
Yritys on vastannut
I had a great experience with this company. I ordered the wrong record by mistake. I emailed them straight away and they replied, cancelled my order and refunded my money the same day. I was very happ... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Founded in 1987, Chalkys.com has spent nearly four decades at the heart of British music and film retail. We're based in Banbury, Oxfordshire, where our team handles every order with the kind of care you won't find at the big automated warehouses. We sell vinyl records, CDs, DVDs and music merch online — a trusted, human alternative in a world of nameless giants. Chalkys.com blends modern efficiency with the personal touch of a local shop, giving you service you can actually talk to. This is our promise: the scale of a major retailer with the soul of an independent. Big enough to deliver, small enough to care. From the music that soundtracks your life to the films that bring the family together, every order is handled by a team that cares as much about your passions as you do. We offer free shipping across the UK, with competitive rates for orders further afield, so wherever you are, getting your next favourite record or film to your door is easy.
Yhteystiedot
Yhdistynyt kuningaskunta
- help@chalkys.com
- www.chalkys.com
4,7
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
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On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Vastaus yritykseltä Chalkys
Hi Adam,
Thank you for your feedback! We are very happy to hear you appreciate our variety of vinyl!
Kind regards
Rachael
Assistant Customer Service Manager
Excellent customer service.
Excellent customer service.
My queries were dealt with vet promptly and very polite communication.
Top marks for a great supplier.
Thanks
1. syyskuuta 2026
Vastaus yritykseltä Chalkys
Hi Philip,
Thank you for your fantastic feedback! We are so glad to hear you had an excellent experience with our customer service! Thank you for your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Great service every time I order.
Great service every time I order.
Arriving quickly and well packaged.
With competitive pricing 5 🌟
25. elokuuta 2026
Vastaus yritykseltä Chalkys
Hi Stuart,
Thank you so much for your fantastic review! We truly value your feedback, and we appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
GREAT PLACE TO DEAL WITH
Points , free postage , great deals and well packed . What more could I want ?
1. syyskuuta 2026
Vastaus yritykseltä Chalkys
Hi Roger,
We are thrilled to hear you are happy with your order! Your positive feedback means a lot to us!
Kind regards
Rachael
Assistant Customer Service Manager
Great service as usual.
1. syyskuuta 2026
Vastaus yritykseltä Chalkys
Hi David,
Thank you so much for your wonderful review! We really appreciate your feedback.
Kind regards
Rachael
Assistant Customer Service Manager
Hassle Free Transaction...Fast…
Hassle Free Transaction...Fast Delivery...Recommended Seller...A1.....Cheers
27. elokuuta 2026
Vastaus yritykseltä Chalkys
Hi Stephen,
Thank you so much for your feedback! We are glad to hear the transaction was hassle free and that you would recommend us. We truly value your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Vastaus yritykseltä Chalkys
Hi Terence,
Thank you for your review! We are glad we could swiftly resolve the issue with Royal Mail for you and provide excellent service. Customer satisfaction is our priority!
Kind regards,
Rachael
Assistant Customer Service Manager
Canny prices and a good reliable…
Canny prices and a good reliable service and with reasonably quick delivery time compared to some competitors who's goods can take an eternity to arrive .Always well packaged too .
1. syyskuuta 2026
Vastaus yritykseltä Chalkys
Hello,
Thank you so much for this wonderful and detailed review! We are thrilled to hear you appreciate our prices, reliable service, and delivery. It is also great to know that our packaging stands out. We truly value your feedback.
Kind regards
Rachael
Assistant Customer Service Manager
Vastaus yritykseltä Chalkys
Hello,
Thank you for your fantastic review! We are so glad you appreciated our great service, fast delivery, and wide choice of products. We truly value your feedback.
Kind regards,
Rachael
Assistant Customer Service Manager
Vastaus yritykseltä Chalkys
Hi Jon,
Thank you so much for your wonderful review! We really appreciate your feedback.
Kind regards
Rachael
Assistant Customer Service Manager
Fast. Efficient. Delivered as promised !
Fast. Efficient. Delivered as promised !
Would order again from Chalkys
12. elokuuta 2026
Vastaus yritykseltä Chalkys
Hello,
Thank you so much for your fantastic review! We really appreciate your business!
Kind regards
Rachael
Assistant Customer Service Manager
Vastaus yritykseltä Chalkys
Hi Phil,
Thank you for your fantastic review! We really appreciate you taking the time to leave such a positive review. Thank you for your support!
Kind regards
Rachael
Assistant Customer Service Manager
Vastaus yritykseltä Chalkys
Hi Gary,
Thank you so much for your fantastic review! We are thrilled to hear you had such a positive experience. We really appreciate your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Vastaus yritykseltä Chalkys
Hello,
Thank you for your fantastic review! We truly appreciate your business and look forward to serving you again in the future.
Kind regards,
Rachael
Assistant Customer Service Manager
Value for money blu ray
Ordered the blu ray version of The Lamb, by Genesis.
Good price, and a lot cheaper than buying the box set !
Happy with purchase !
28. elokuuta 2026
Vastaus yritykseltä Chalkys
Hello,
Thank you for your fantastic review! We truly appreciate your business and look forward to serving you again in the future.
Kind regards,
Rachael
Assistant Customer Service Manager
excellent!
Yet again excellent service, delivery was very quick. I would highly recommend!
28. elokuuta 2026
Vastaus yritykseltä Chalkys
Hi Daniel,
Thank you so much for the kind words! We are thrilled to hear you had such a great experience with us, and we really appreciate you recommending our service.
Kind regards
Rachael
Assistant Customer Service Manager
Another perfect buying experience
Another perfect buying experience. Exceptional service, best pricing, excellent communication and fast shipping. I'm always completely satisfied with Chalkys.
27. elokuuta 2026
Vastaus yritykseltä Chalkys
Hi Richard,
Thank you for your kind words! We really appreciate you acknowledging our great service, competitive prices, clear communication, and fast shipping. Your feedback means a lot to us.
Kind regards
Rachael
Assistant Customer Service Manager
Best price found, excellent service
Best price found, with the free postage. Excellent range of products. Good updates including Royal Mail tracking. Delivered on schedule, on the products release date. Excellent service and communication, thanks.
26. elokuuta 2026
Vastaus yritykseltä Chalkys
Hello,
Thank you for your fantastic review! We are pleased to hear that you found the best price and enjoyed our product selection. It’s great to know that our updates and Royal Mail tracking kept you informed. We truly appreciate your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Warped vinyl and bad customer service
I received olufur Arnold’s vinyl. When I played it for the first time I noticed the album was not lying flat. You could visibly see the warp as it played. I did video this with a record weight and without. I reached out to customer service attaching the video but I never received a response.
Additionally prior to that I ordered phantom of the opera and still have not received.
I am very frustrated
19. elokuuta 2026
Vastaus yritykseltä Chalkys
Good afternoon,
Thank you for your email.
I am sorry to hear that your order arrived in a faulty condition.
Please understand that we are working through emails chronologically and as your email came through around 10am this morning, we are yet to reach it.
However, I will be sure to get to your email with an appropriate solution before 1pm.
Please accept my sincere apologies.
Kind regards
Ryan
Customer Service Manager
Royal Mail messed up the delivery &…
Royal Mail messed up the delivery & despite there being a weekend & a bank holiday Chalkys sorted it out for me very quickly.
26. elokuuta 2026
Vastaus yritykseltä Chalkys
Hi Sharon,
Thank you for your review! We are really glad we could sort out the delivery issue with Royal Mail for you so quickly, especially with a weekend and bank holiday. We appreciate your understanding and are happy we could help!
Kind regards
Rachael
Assistant Customer Service Manager
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