Central Business Services  Arvostelua 

Timely, patient and compassionate support to help me get everything together. A gentle, thorough and professional approach

I am writing after a recent face-to-face advisory meeting regarding certain aspects of the ownership of my business, as well as the successful completion of my and my business partner's complicated personal tax returns. However, I am reviewing Central Business Services from a more general standpoint. I cannot overemphasise how positive my experience has been with this wonderful firm over the course of nine years.

I first encountered CBS as a co-director of a small, independent social work company. My former business partner and I are indebted (though thankfully NOT financially!!!) to John and Helen for all their support over the years. They are incredibly knowledgeable and helpful and have always gone out of their way to accommodate our numerous questions and accountancy support needs relating to both the business and our personal taxes.

More recently (2020), I have established and become co-director of an independent guitar shop. My new business partners and I knew very little about the retail sector and even less about related tax and accountancy matters when we set up the company. From their first advisory involvement through to our current contract, CBS have been incredibly supportive, offering timely, personable, and patient responses to my endless questions - whether by e-mail, telephone, Zoom, or face-to-face meetings at their premises or ours. I know that CBS will always provide me with the level of detail and information I need, and they always ensure that our business and personal tax returns are accurate and submitted on time. Between John, Helen, and our fantastic account manager Kelly, I have become better educated and more confident with the legal implications of our financial situation, VAT, the HMRC Margin Scheme (for second-hand goods), Xero accountancy software, and countless individual tax-related scenarios and conundrums. And all the support is delivered with warmth and good humour, without pressure or criticism even when things are stressful. "Going the extra mile" doesn't even begin to cover it!

John, Helen, and Kelly are my main points of contact, but in my experience their colleagues within CBS are equally efficient, competent, and friendly. Sound professional and personal values, and a collective ethos of supporting small, independent businesses, are evident in all aspects of CBS's work. As for cost, in my opinion CBS accountancy fees are low for the level of service they provide; and flexible according to individual circumstances and requirements. I trust CBS implicitly with our accounts and would recommend them without reservation to anyone seeking a fair, business-minded yet person-centred service.

- Ming Nagel

Central Business Services are immensely helpful, efficient, effective and have supported our businesses for over 16 years. I have and will continue to recommend their services highly.

I have been a client with CBC over 15 years. They consistently provide an excellent service in sorting out my accounts. No mean task given my chaotic style of keeping records - aka known as "it's here somewhere"!