I had an absolutely brilliant Morpheus8 treatment at the clinic with Dr Luca. His wealth of knowledge and experience made me feel completely at ease, especially as this was my first treatment after a... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I have been so happy with my treatments at Cavendish. I have had a course of Morpheus 8 with Eleni who has been very professional throughout the treatments. Highly recomend
Yritys on vastannut
Wish I had done more research before booking here. Cavendish Clinic is no results. They pressure you into paying upfront for expensive treatments that do absolutely nothing. The clinic itself feels ch... Näytä lisää
Yritys on vastannut
Great result from a couple of recent rounds of Coolsculpting. I'm in decent shape, but couldn't shift some excess fat in a couple of specific areas on my upper chest and flanks. Alain, at Kensington... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We are pleased to announce that 'Cavendish Clinic Fitzrovia' is now under new ownership, marking the beginning of an exciting new chapter for the clinic. The flagship Fitzrovia clinic team is committed to building on Cavendish Clinic’s long-standing reputation for medical expertise, welcoming clients, and exceptional results. Importantly, the expert clinical team remains in place, with the same trusted specialists delivering industry-leading treatments in body contouring, skin rejuvenation, and aesthetic transformation. While historical reviews remain visible on this profile, they may relate to the previous ownership and closed clinics. Under new ownership, Cavendish Clinic Fitzrovia is investing further in technology, protocols, and the overall client experience as we continue our mission once again be one of London’s leading destinations for body and skin treatments. We look forward to welcoming both new and returning clients and continuing the Cavendish journey together.
Yhteystiedot
65 Margaret Street, W1W 8SP, London, Yhdistynyt kuningaskunta
- 02079354410
- hello@cavendishclinic.co.uk
- www.cavendishclinic.co.uk
4,0
Hyvä
892 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Dishonest clinic
I had a CoolSculpting Elite procedure done in five areas. There was no improvement whatsoever. They initially promised a free redo due to no change, but then the manager recalled on this offer in a dishonest manner. This clinic is highly untrustworthy, so please beware and avoid falling victim to their deceit.
22. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Hello,
Thank you for taking the time to share your feedback. We sincerely apologise for the experience you had with our company, and we understand the frustration you must feel.
At Cavendish Clinic, we strive to provide exceptional service, and your feedback is invaluable in helping us improve. We assure you that we are committed to resolving this matter and ensuring that such incidents do not happen in the future.
If you could reach out to our customer service department with your full name and the clinic location at welcome@cavendishclinic.co.uk, we would appreciate the opportunity to discuss your concerns in more detail, so that we can promptly look into the situation and take appropriate action.
Once again, we apologise for any inconvenience you have experienced, and we appreciate your understanding as we address this matter.
Sincerely,
Cavendish Team.
I have been going to Cavendish for some…
I have been going to Cavendish for some beauty treatment. Sammy is very professional amazingly friendly with lots of knowledge. She is very keen to make you feel comfortable and get the best result on your treatment. Thank you Sammy
15. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Hello,
Thank you so much for your glowing review. We are thrilled to hear about your positive experience with Sammy at Cavendish. Sammy is a valued team member, and we appreciate your kind words regarding her professionalism, friendliness, and knowledge.
Thank you,
Cavendish Team
I had Elena for a hydrafacial and it…
I had Elena for a hydrafacial and it was the best hydrafacial I’ve had, my skin was glowing and so clear after. It was better than many of the more expensive ones I’ve been for around Chelsea and Fulham. Also she was so friendly and we had a lovely chat during the facial, and she was kind enough to give me some samples of skinceutical skincare to try
4. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Thank you for taking the time to share your wonderful experience with Elena and the HydraFacial at Cavendish. We are delighted to hear that it was the best you've had, leaving your skin glowing and clear.
Elena is a talented professional, and we're thrilled that her friendly demeanour and the enjoyable chat during the facial added to your positive experience.
Thank you for choosing Cavendish, and we look forward to welcoming you back for more exceptional treatments in the future.
Cavendish Team
Anjli did a wonderful job and my skin…
Anjli did a wonderful job and my skin felt glowing
7. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
We're delighted to hear about your wonderful experience with Anjli at Cavendish.
Thank you for choosing Cavendish, and we look forward to providing you with more exceptional experiences in the future.
Cavendish Team
Will come back
I express my sincere gratitude to Myriam for providing an outstanding experience during my visit to the clinic. From the moment I entered until the end, her exceptional service, natural smile, and effective treatment made my visit truly enjoyable. I left the clinic feeling relaxed and happy. Thank you, Myriam, for your dedication and professionalism.
27. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Thank you for sharing your wonderful experience with Myriam at Cavendish Clinic. We are thrilled to hear that Myriam's exceptional service, natural smile, and effective treatment made your visit truly enjoyable.
Cavendish Team
Best treatment EVER!
I had a hydrafacial treatment and my goodness, my skin has never felt like this! It feels so new and so fresh. I had my treatment with Víctor, and honestly couldn’t thank him enough. He was attentive and explained every step during the treatment as well as going into detail about my skin. Will definitely be coming back frequently.
8. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Thank you for sharing your incredible experience with the HydraFacial treatment at Cavendish. We are delighted to hear that your skin has never felt better, and it's fantastic that Víctor's attentive care and detailed explanations added to your positive experience.
We look forward to welcoming you back for more frequent visits and continuing to provide you with top-notch skincare experiences.
Cavendish Team
the staff were very friendly!
the staff were very friendly and my skin looked great immediately after I had the ‘talked about’ hydrafacial platinum. 100% recommend!
8. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Hello Juan,
Glad to hear you had a great experience with our staff and loved the results of the HydraFacial Platinum. Looking forward to seeing you again.
Kind Regards,
Cavendish Team.
Botox and profhlio
I had Botox and profhilo at Cavendish Clinic and I could not be happier. The service and the results are incredible. 100% recommend.
10. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Hello Stefania,
So happy to hear you're pleased with your experience and results at Cavendish Clinic. Thank you for recommending us.
Kind Regards,
Cavendish Team.
Felt very comfortable during my…
Felt very comfortable during my treatment. After my 3rd session of Morpheus8, the results couldn’t have been better. Will definitely be back for more treatments.
1. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Hello Sofia,
Thank you so much for sharing your positive experience.
We're thrilled to hear that you felt comfortable during your treatment and are delighted with the results from your Morpheus8 sessions. We look forward to welcoming you back for more treatments in the future.
Kind Regards,
Cavendish Team.
amazing experience, super happy
I recently had an amazing experience with micro-needling and the procedure was careful and the results were noticeable after just one session. The clinic was also looked after very well and I would highly recommend for a skincare treatment!
2. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Hello Marina,
Thank you for your kind words. We're delighted you had a great experience with micro-needling. Your recommendation means a lot to us.
Kind regards,
Cavendish Team.
Tries to sell services which are not available …
This company takes payments for treatments it doesn't provide in certain clinics, even though they are listed on their website. Would they give it back, it became an absolute nightmare. I didn't know whether they were completely incompetent, at best, or whether keeping hold of customer funds was a policy - fraudulent, are worst. My advise, stay away, too risky.
Every company makes mistakes, but its how the company recognises, learns from these mistakes and changes their practices. Don't know about their treatment, never got that far.
15. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Hello,
Thank you for taking the time to share your feedback. We sincerely apologise for the experience you had with our company, and we understand the frustration you must feel. It is disheartening to hear that you encountered difficulties in receiving the treatments you expected and that the situation escalated to such an extent.
At Cavendish Clinic, we strive to provide exceptional service, and your feedback is invaluable in helping us improve. We assure you that we are committed to resolving this matter and ensuring that such incidents do not happen in the future.
If you could reach out to our customer service department at welcome@cavendishclinic.co.uk, we would appreciate the opportunity to discuss your concerns in more detail, so that we can promptly look into the situation and take appropriate action.
Once again, we apologise for any inconvenience you have experienced, and we appreciate your understanding as we address this matter.
Sincerely,
Cavendish Team.
I had Mariam today at Kensington for my…
I had Mariam today at Kensington for my treatment. Super lovely lady, talked me through my treatment and helped with any concerns I had.
Super professional and highly experienced.
Thank you ever so much!
19. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Thank you for sharing your positive experience with Miriam at our Kensington clinic. We are glad to hear our lovely Miriam guided you through the treatment. We look forward to seeing you again.
Thanks,
Cavendish Clinic Team
Another superb derma pen appointment…
Another superb derma pen appointment with Nerusha at the MK clinic. So glad to have her working on my face again. She is very thorough and professional. I will be recommending her to everyone.
11. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Thank you so much for sharing your positive experience with Nerusha at our MK clinic! We're thrilled to hear that you had another superb derma pen appointment and that you appreciate Nerusha's thorough and professional approach.
Awful experience
I had a facial at the John Lewis Southampton Cavendish Clinic. I say clinic, I was sat in a chair in the middle of John Lewis amongst all the other shoppers. As soon as I sat down, the therapist went into the hard sell of their treatments and products basically dissing all other brands that have been around for many years. This was possibly the worst facial I’ve ever had. The treatment itself was very rushed with a harsh application method. On top of that, the therapist walked off several times (not sure why) and was clearly full of cold. I can honestly say I won’t be returning. Awful.
5. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Thank you for sharing your experience with us, and we sincerely apologise for the disappointment you faced during your facial at our John Lewis Southampton Cavendish Clinic. We're sorry that the atmosphere and service fell below your expectations.
Your feedback is valuable to us, and we take it seriously. We will address the issues you mentioned with our team to ensure that we improve the overall customer experience. We appreciate your honesty and assure you that your concerns will be used constructively to make necessary adjustments.
I had a consultation with Alla.
I had a consultation with Alla.
She designed the perfect facial suitable for my skin and my needs.
The consultation did last about 30mn.
Alla is so knowledgeable and took the time to explain the whole process! She literally sold me the facial.
An outstanding customer quality service!
The whole team is awsome!
Aida.A.
6. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Dear Aida,
Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a positive consultation with Alla and that she was able to design the perfect facial tailored to your skin and needs. Providing outstanding customer service is our priority, and we're glad to hear that you had a great experience with our team.
We'll be sure to pass along your compliments to Alla and the entire team.
Thanks, Cavendish Team
I can't thank Cavendish Clinic enough…
I can't thank Cavendish Clinic enough for the comprehensive care they provided. Not only did my skin clear up, but they also helped me make significant lifestyle changes. I feel like a new person—confident and happy in my own skin. The support I received went beyond skincare, addressing the root causes of my concerns. I'm grateful for the personalized journey that transformed not just my appearance but my entire well-being.
31. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
We are genuinely touched by your heartfelt review. We're thrilled to hear about the positive impact our comprehensive care has had on both your skin and overall well-being.
It's incredibly rewarding for us to know that our efforts in addressing not only the symptoms but also the root causes of your concerns have made a significant difference. We believe in a holistic approach to skincare, and we're delighted that it has translated into a transformative journey for you.
Thank you for choosing Cavendish Clinic, and we look forward to seeing you in the future.
Best regards,
Cavendish Team
Very friendly staff
Very friendly staff, come in regularly for Dermapen. Slowly working :)
1. marraskuuta 2023
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Thank you for sharing your positive experience with us. We're delighted to hear that you find our staff very friendly and that you've been coming in regularly for Dermapen treatments.
It's fantastic that you're noticing progress, and we appreciate your patience as the process unfolds. Consistency is key, and we're here to support you on your journey to achieve the best results.
Thank you again for choosing us, and we appreciate your ongoing trust in our services. Cavendish Team
Excellent experience with Cavendish Clinic in Edinburgh for Coolscultping and Hydrafacial
I’ve recently undergone a series of Coolsculpting treatments with Katya and the Cavendish Clinic, as well as a Hydrafacial and couldn’t have had a better experience. The Clinic itself is really clean and comfortable and Katya was wonderful - incredibly friendly and professional, she made me feel very ant ease and informed at all points of my various treatments. I couldn’t recommend her and the Cavendish Clinic highly enough and am looking forward to going back for my next Hydrafacial!
8. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Thank you for taking the time to share your positive experience with CoolSculpting and HydraFacial treatments at Cavendish Clinic. We're thrilled to hear that you had such a wonderful experience with Katya and our team.
We'll be sure to pass along your kind words to Katya, who will be delighted to hear about the positive impact she had on your experience. We aim to make each client feel at ease and well-informed throughout their treatments.
Cavendish Team
Great customer service.
I’ve been to the cavendish clinic a few times. Great customer service they go the extra mile to create a lovely experience. Their prices are still competitive so you do get a lot for your money. Had the keravive & hydrafacial with Myriam- highly recommend.
30. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
Thank you for taking the time to share your experiences at Cavendish Clinic. We're thrilled to hear that you've visited us multiple times and have consistently received great customer service.
It's wonderful to know that you appreciate the extra mile we go to create a lovely experience for our clients. We take pride in providing exceptional service that goes beyond expectations. We're also glad to hear that you find our prices competitive and believe you get value for your money.
Cavendish Team
Perfect
I had my lips done yesterday and oh my god I’ve never been so confident and happy, beautiful clean environment, Amanda and the girls are lovely and make you feel so relaxed.
23. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cavendish Clinic Fitzrovia
We're thrilled that you enjoyed your time with us. Our team works hard to create memorable experiences for our customers, and it's rewarding to hear that we succeeded in your case. Cavendish Team
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