We’ve recently been back to Castle Green to choose the options and finishing touches for our new home, and once again Hilary has been brilliant! It’s been lovely seeing everything start to come t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
We’ve recently been back to Castle Green to choose the options and finishing touches for our new home, and once again Hilary has been brilliant! It’s been lovely seeing everything start to come t... Näytä lisää
Yritys on vastannut
Hilary at Castle Green, Bridgewater view has been excellent in explaining everything about a new build purchase snd making sure you are happy with your choice going over and beyond. I think she is a c... Näytä lisää
Yritys on vastannut
We found a lovely home on the Castle Green site at Daresbury. Hilary was a great help with our purchase and although ultimately our sale didn’t go through (our buyers fault not Castle Green) we were v... Näytä lisää
Yritys on vastannut
Viewed the show homes in Trevalyn which had great interior design, with light blended colours. We were greeted by Ellis who was very professional, polite and provided an excellent service. Well done.... Näytä lisää
Yritys on vastannut
Castle Green Homes is a 5-star rated housebuilder delivering exceptional new build homes across North Wales and the North West of England. With decades of experience in the residential property sector, we pride ourselves on creating beautifully crafted, energy-efficient homes that blend traditional design with cutting-edge construction methods. Whether you're a first-time buyer, growing family or downsizer, Castle Green Homes offers a wide range of new build homes for sale to suit every lifestyle and budget. Our developments are located in some of the region's most desirable areas, including Cheshire, Merseyside, Wrexham, Flintshire and Conwy. From charming villages to vibrant towns, our locations are carefully chosen to offer residents a balanced lifestyle. Every Castle Green home is thoughtfully designed to maximise space, comfort and functionality, with flexible layouts, stylish interiors and sustainable features that support low-maintenance and low-energy living. Our homes come with a high specification as standard, and we offer a range of incentives including Easy Move and Help to Buy Wales (subject to eligibility), making your move as smooth and affordable as possible. As a trusted UK housebuilder with a strong local presence, we are proud to support local jobs, suppliers and tradespeople—bringing long-term value to the communities we serve. Many of our team live in the very places we build, giving us a deep understanding of local needs and a personal commitment to quality. Our customer-first approach has earned us a reputation for reliability, transparency and aftercare. With excellent Trustpilot reviews and a loyal customer base, Castle Green Homes is recognised for delivering not just houses, but homes people love to live in. If you're searching for a new build home in North Wales or the North West of England, look no further than Castle Green Homes. Explore our current and upcoming developments in Buckley, Abermorddu, Daresbury, Rossett, Congleton and beyond. Discover why so many people are choosing Castle Green Homes for a better way to live. Castle Green Homes – Built for life, built around you.
20, St. Asaph Business Park, Saint Asaph, LL17 0LJ, St Asaph, Yhdistynyt kuningaskunta

Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very friendly, caring and professional staff at Bridgewater View site. Hilary supported us through a long meeting to finalise the reservation of the house. She was patient and knowledgeable about all aspects.

Vastaus yritykseltä Castle Green Homes
Great developers! I love my new home and they've been brilliant with anything I've needed through the process and beyond. Thank you to Rhianna and Goff especially along with all the team at woodland manor!

Vastaus yritykseltä Castle Green Homes
Looking around show homes on our own plus he chance to see inside almost finished houses. Best of all the help and advice from Heather!

Vastaus yritykseltä Castle Green Homes
These homes are a disgrace, problem after problem. They Evan can't finish the pavements and the roads without constantly digging up the roads time after time.not recommended at all.

Vastaus yritykseltä Castle Green Homes
Rhianna is very helpful and knowledgeable. And made my purchase smooth

Vastaus yritykseltä Castle Green Homes

Vastaus yritykseltä Castle Green Homes
We are currently in the process of purchasing a property, and our experience with Castle Green Homes- Rydal View has been excellent so far.
Hearher has been incredibly kind, professional, and attentive throughout the entire process. She has always taken the time to listen to our needs and ensure that we felt supported every step of the way.
Sian has also been absolutely fantastic. Her guidance and expertise have helped us better understand the land, the purchase process, and all the details involved. She has been patient, knowledgeable, and always willing to answer our questions.
The whole team has made what can often be a stressful experience feel much more straightforward and enjoyable. We truly appreciate their professionalism, responsiveness, and genuine care. We would highly recommend Castle Green Homes.

Vastaus yritykseltä Castle Green Homes
I actually don't have enough words to convey our disappointment and indeed anger at this company, who sold us a dream home, but delivered us a nightmare at Bridgewater View Daresbury. We had initally given CG the opportunity to make things right after we moved into our property in March'26 and identified over 250 snags, not just minor issues, the majority are major issues, that have caused us severe stress, inconvenience and major disruption to our lives.
Although our complaint has been heard, I do not think the aftersales customer service process has been acceptable. So we feel we must speak up to address and give an honest account of this alleged 5* builder whom have been nothing short of diabolical since we collected our keys from the lovely front of house sales negotiators.... from there it falls apart.
So far we have had a whole house repaint, top to bottom, new windows, a wall knocked out and rebuilt, ceiling lights repositioned, and holes filled to make good where they were incorrectly installed, a new shower, tray, and screen, a new bath, 2 tiles to the bathroom replaced as they were glaringly the wrong colour from the others and laid ...new doors, handles,repairs to wardrobes, a drain installed across our garage as it flooded as no one had thought to consider that as the driveway is on a slight slope rain water will travel and cause water damage to our items in storage there.... the list goes on and on with things still outstanding, mentioned are just a few.
These issues are still being addressed and there is no end in sight, in addition we change our working patterns to accommodate the different tradespeople booked and then people don't turn up as promised to complete their jobs, leading to more delays and further inconvenience. We do have lives you know CG, and you are SEVERELY impacting them!!!
(However as a NB, i have to give praise to the Multi tasker & painted assigned to our house who now feel like lodgers as they have been with us that long, who have both In turn turned this house around to what now is an acceptable standard)
BUT....
Is this really what is to be expected in purchasing a new build home from Castle Green? Apparently not, according to their construction director, but if not, why are we still experiencing such appalling service and being subjected to constant stress for 10 weeks.
Advice...potential buyers beware, save yourselves the disappointment and stress and go down the road to Redrow, wish we did.

Vastaus yritykseltä Castle Green Homes

Vastaus yritykseltä Castle Green Homes

Vastaus yritykseltä Castle Green Homes
Very good experience overall. Able to answer questions and able to clarify details in a very clear friendly manner.
No pressure at all left us time to think. Many thanks to Rhianna and Pam for your help,

Vastaus yritykseltä Castle Green Homes
I cannot highly recommend the team at Castle Green enough, specifically Ellis and Kelly. From our very first interaction, their professionalism and dedication have been absolutely outstanding. Navigating these processes can often feel overwhelming, but their supportive, reassuring nature made a world of difference. They are incredibly knowledgeable, always responsive, and genuinely care about delivering the best possible experience. Thank you both for your brilliant guidance and for going above and beyond - we are really looking forward to moving to our forever home in Rossett!

Vastaus yritykseltä Castle Green Homes
We were very impressed when visited the development at Rydal View in Colwyn Bay in March 26
The development is is an excellent location and the show houses were very expressive.
Fantastically designed, which untiise every space.
But the reason we decided to purchase a property on the development was the professionalism, help and support which we received from the sale staff at the developement.
Heather was outstanding at put us at ease and attentive every question that we asked.
We don't think we would have reserved the property at Ryal View other than for the her kindness and help she gave to us.
Fiona who was part of the team was was also excellent and as a team we couldn't have asked for more.
We are very excited to be moving to our new property property at Rydal View this June.

Vastaus yritykseltä Castle Green Homes
⭐⭐⭐⭐⭐ Fantastic experience from start to finish!
We recently visited Castle Green Homes to view their new developments, and we couldn’t have been more impressed. Ellis and Kelly were incredibly friendly, knowledgeable, and took the time to answer every question we had, making the whole process feel easy and stress-free.
The properties themselves are beautifully designed, well-built, and finished to a really high standard—you can tell real care and attention goes into every detail. Whether you’re a first-time buyer or looking to move up the property ladder, there’s something for everyone here.
We left feeling excited and confident about our next steps. If you’re looking for a new home, I’d highly recommend paying them a visit!

Vastaus yritykseltä Castle Green Homes
I viewed the show homes at Trevalyn Place with my partner earlier this week. We were welcomed by Ellis and Kelly who were very professional and informative. Thank you both for your time we look forward to bringing our families on our next visit

Vastaus yritykseltä Castle Green Homes
Myself and partner have just visited the Trevalyn Place development. We were only driving past and decided to call in. Although we are not ready to purchase our first home just yet we will certainly be finding a Castle Green development when we are. Very welcoming and informative visit. We talked to both Kelly and Ellis and came away feeling excited for our future. Beautiful homes Castle Green well done.

Vastaus yritykseltä Castle Green Homes
We’ve recently purchased a home from Castle Green Homes on the Trevalyn Place estate in Rossett, and we honestly couldn’t be happier with the entire experience.
From start to finish, the process has been completely seamless. The house itself is outstanding—finished to a very high standard—and any small snags have been dealt with incredibly quickly and efficiently by Andy and the team.
Having had a poor experience with another developer in the past, we were naturally quite cautious about buying a new build again. However, this experience has completely restored our confidence. Kelly and Kirsten, in particular, have been absolutely exceptional—guiding us through negotiations, helping us choose the right plot to suit our timeline, and maintaining clear, consistent communication throughout. She really has been out of this world.
The whole team are a real credit to Castle Green Homes, and we’re genuinely excited to spend many happy years in what we hope will be our forever home.
Thanks once again to everyone involved!

Vastaus yritykseltä Castle Green Homes
My review is more about after the completion of my property at the Sŵn y môr, Prestatyn. For me, this is the important bit.
There were two delays to completion. the first being 3 months and the last one being the day before completion for a further week. To be honest, they should have delayed for at least another 2 weeks as meeting completion was rushed and certain aspects were not completed on time. The home demo should have been two weeks before completion however it happened on the day of completion while work was still going on, no turf, half the fences, landscaping ongoing, cleaners still cleaning, access blocked by vans and trucks and difficulty in hearing due to pavement being dug up due to problems with water meters, not to mention the clouds of dust. It was like a scene out of BBC's DIY SOS. So the euphoria and excitement of the completion/keys handover experience was tarnished somewhat. However Kelly from Sales, did her best to make it a very good day.
Saying all this, the sales team have been exceptional in their help, advice and understanding. Kelly and Sally (based at Trevalyn Place), Fiona (Rydal View), Lynsey (Sales Manager) and Sian (Sales Director) who deserves a special thank you for making sense of the chaos and making things happen.
After completion, Gethyn Evans (Site Manager) took the reigns. What a guy! He is very visible, approachable and takes a personal interest. I can call him or text anytime and he responds efficiently. He even just calls around randomly to see if everything is OK and if I need anything. The snags are being dealt with in a timely manner. No problem is too small or complicated. Clearly he is very passionate about his profession and takes great pride in his work, going above and beyond his responsibilities to make home owners' move and ownership as smooth and perfect as possible.

Vastaus yritykseltä Castle Green Homes
Brilliant service from the very beginning till the end of our buying the house journey.
Thank you very much!

Vastaus yritykseltä Castle Green Homes
I visited Castle Green Homes at Woodland Manor. I believe the lady working was called Rhianna. She was very informative and helped show me around.

Vastaus yritykseltä Castle Green Homes
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.