Having previously purchased two sets of supposedly "Heavy Duty" tent/awning pegs from other suppliers I was dissapointed to find they were not Heavy duty as described and not really fit for purpose.... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
They are a small business i recently ordered caravan parts arrived very quickly i think they were cheapest on ebay very helpful
Another purchase I recently purchased a 5 Litre Jerry Can Food Safe Durable Water Container for use with my caravan from this seller Another Great items, with a fast service, fast delivery and an... Näytä lisää
Yritys on vastannut
Caraquip always give great service, have a good range of products and are very competitively priced. I can't recommend this family run business enough and will continue to buy from them when needed.
Yrityksen tiedot
Yrityksen kirjoittama
Caravan and Motorhome service and repair centre, selling parts and accessories for all makes and models of caravans. Here at Caraquip we cater for all of your outdoor leisure needs, from security, gas, water and electric hook ups, cleaning and many other accessories. Stocking all the major brands you know and trust. We are a family run business with over 20 years of selling on online, so you can rely on us to offer you a 5 star service. you cannot find what you are looking for please send us an email or give us a call. Please subscribe to our newsletter for update and offers.
Yhteystiedot
Unit E Ogmore Court, Abergarw Trading Estate, CF32 9LW, Bridgend, Yhdistynyt kuningaskunta
- 01656 371000
- Sales@Caraquip.co.uk
- www.caraquip.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service and quality
Excellent service and quality. I bought x4 exactly as described and a great price

Vastaus yritykseltä Caraquip
Returned an item in time through their…
Returned an item in time through their ebay account and no refund. Tried to contact them many time and still no reply. Do yourself a favour and shop elsewhere.

Vastaus yritykseltä Caraquip
7m of Caravan Skirting
Purchased 7m of caravan skirting via eBay - quality and dispatch time were excellent.

Vastaus yritykseltä Caraquip
Just received a brilliant little turn…
Just received a brilliant little turn button to hold an opening flap open on our campervan. Great price and super fast delivery

Vastaus yritykseltä Caraquip
Excellent company to deal with
Excellent company to deal with. Great communication, quick service. Five star.

Vastaus yritykseltä Caraquip
Bought a new wastemaster cover
Bought a new wastemaster cover, good quality and delivery was quick

Vastaus yritykseltä Caraquip
Excellent service
Excellent service, competitive pricing.
Speedy despatch and delivery, recommended and will certainly use again.

Vastaus yritykseltä Caraquip
Great communication super fast post.
Great communication super fast post.

Vastaus yritykseltä Caraquip
Simply the best.
This family business, is absolutely top notch, quality items at fair prices, and very fast delivery. Always letting you know the journey your order is taking. Very highly recommended.

Vastaus yritykseltä Caraquip
Replacement Dometic blind
Ordered a replacement Dometic blind, the price was very competitive and the blind turned up when promised. Perfect !!!

Vastaus yritykseltä Caraquip
Caravan corner Steady Tool
I recently bought a caravan corner steady tool, the item is great and the service excellent.

Vastaus yritykseltä Caraquip
Recycled cardboard packing material
Recently ordered some packing material from this seller. Item was exactly as described, arrived on time and was well packed. Greta value for money, would definitely recommend them.

Vastaus yritykseltä Caraquip
bought a submersible pump for my camper…
bought a submersible pump for my camper van it arrived promptly and well packaged, communication was excellent

Vastaus yritykseltä Caraquip
Excellent service
Excellent service. Items received as described and in good time. Thank you.

Vastaus yritykseltä Caraquip
I just needed some spare gas parts,
I just needed some spare gas parts, Caraquip had them in stock and quickly dispatched. Fitted as described. When off on a trip it is always worth have some spares with you.

Vastaus yritykseltä Caraquip
Very straightforward
Very straightforward. Good value and fast delivery.

Vastaus yritykseltä Caraquip
Great service and very fast delivery
Great service and very fast delivery. Would highly recommend. Thanks 👍

Vastaus yritykseltä Caraquip
I ordered a Mestic SPA5100 split air…
I ordered a Mestic SPA5100 split air conditioning unit for my motorhome from Cariquip because their website clearly showed it as in stock. I was genuinely surprised, as I’d searched everywhere and no one else had any available. Most retailers only had the SPA3100, which wasn’t the model I wanted.
As soon as I saw Cariquip claiming to have the SPA5100 in stock, I placed my order and paid in full straight away.
Over a week passed, but my order status remained “Awaiting Fulfilment” the entire time. I tried calling the number on their website several times, only to hear a recorded message saying they weren’t accepting incoming calls due to a high volume of enquiries and that all communication had to be via email.
I emailed asking for an update but received no response. After waiting a few more days, I sent a second email explaining that I needed to know what was happening with my order. By this point, I was beginning to think I’d been scammed and was ready to contact my bank to request a chargeback if I didn’t hear anything.
Ironically, within minutes of sending that second email, I finally received a reply. They informed me that they didn’t actually have any SPA5100 units in stock and had therefore issued me a full refund. They also explained that the only units they had were cosmetically damaged, with marks on the outer casing.
To be fair, I appreciate that they refunded my money in full. However, it shouldn’t have taken over a week and two unanswered emails before anyone bothered to let me know there was a problem. The lack of communication throughout the whole process was extremely disappointing.
My biggest issue is that the website advertised the item as in stock when it clearly wasn’t. Had I been told sooner, I could have continued looking elsewhere instead of wasting over a week waiting for an order that was never going to be fulfilled.
Make up your own mind about Cariquip, but based on my experience, I wouldn’t rely on the stock levels shown on their website. Good communication goes a long way, and unfortunately, that’s where they let themselves down.
And now they have the cheek to lie saying I’d missed their email ? NO that’s not true but I clearly understand why you’re writing what you have as a reply to my feedback, I called you several times only to get an automated message saying you are not taking incoming calls and I-then went on to email you a second time( I have the proof if you need it for a honest review) and only after I emailed you the second time did you reply telling me you had issued a full refund ! It took you over 1 week to issue a refund knowing you didn’t have the stock ? Price was good I must say but communication and lies don’t sit with me!

Vastaus yritykseltä Caraquip
O rings
Ordered O rings for my caravan water system.
Order was dealt with quickly and delivered on time.
Highly recommend this company.
Thank you

Vastaus yritykseltä Caraquip
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