Cairds Arvostelua 

Trusted estate agent. Organised with regular updates of progress. Staff were helpful and friendly. Reassured and secured during the whole process from selling to moving.
Highly recommended. Thank you to Gary, Luke and Jenny. Also many thanks to Donna and Vicky from Madiva.

We just completed our dream home thanks to Cairds Estate Agents, Epsom branch. After 6 months and 5 people in the chain, it was a long journey. All kudos to Luke, Senior Sales Consultant, who persisted and expertly communicated, keeping us on track. He truly made a stressful, long-drawn-out process manageable. He was very professional and honest, and his proactive communication really made the difference. We are so happy to finally be in. We will definitely be recommending you to friends and family. Thank you for making our move happen!

We have just sold our house with Cairds and want to thank Luke for being great through the whole process. He's responded to emails and phone calls quickly and went above and beyond to get our exchange over the line.

We sold our house through Cairds in Ashtead and in the end, it was Gavin who really made the difference.
After a fairly quiet start, Gavin took over the viewings himself and brought a renewed focus and energy to the sale. The impact was immediate — he secured a buyer quickly and completely turned things around for us.
From that point on, he was excellent. Communication was clear and consistent, and he worked hard behind the scenes to keep the chain progressing and everything on track through to completion. He was also a pleasure to deal with throughout — professional, proactive and genuinely committed.
We’re very grateful for Gavin’s efforts and wouldn’t hesitate to recommend him. Thank you, Gavin!

We had a really great experience with the agency, specially with Christian Pickett.
Lovely and very professional.
Thank you so much for making our experience really memorable.
We will always be grateful with you.
Dayana and Alberto.

The most dreadful experience with Cairds in Epsom. They rented me a large house that was infested with silverfish. They said they were unaware of the issue and christina the manager said she had never visited the property so wouldnt support me with the landlord who was a dishonest man. I had to vacate the property soon after moving in due to the extent of the infestation and the landlord not only refused to refund the months i had paid in advance but also lied in order to keep my deposit. There was no help or support from cairds and i would never use them again. I advise to highly avoid them! They do not care about you once they have your money and protect rogue landlords.

I recently worked with Oscar while selling my property, and I couldn’t be happier with the service I received.

From start to finish, Oscar was professional, knowledgeable, and always easy to reach. He kept me updated throughout the entire process and made what can be a stressful experience feel smooth and well managed.

His communication was clear, honest, and proactive. He handled viewings efficiently and worked hard to secure a great outcome. I really appreciated his transparency and dedication to getting the sale completed without unnecessary delays.

I would highly recommend Oscar to anyone looking to sell their property. A reliable, trustworthy, and hardworking estate agent.

I had a positive experience with George, who is a professional well-versed in property recommendations. He always managed to find time for viewings and was consistently polite during our conversations. I highly recommend Cairds Estate Agency based on my positive experience so far.

Thank you, all staff at Cairds who have helped us with the Probate, valuation and sale of our 'longtime' family home. Luke and George have been particularly involved, but all staff seemed to be aware of every detail and equally helpful on the phone at any time.
We were delighted that they were able to find very suitable buyers who
will hopefully continue to enjoy the house as much as we have done.
An emotional and challenging sale for us, made so much easier than it could have been.
We have no hesitation at all in recommending them.

Oscar has been incredibly helpful in supporting us with our search for our first home. As first-time buyers, the process can feel overwhelming, but he has made it so much easier with his clear communication and proactive approach.

He’s friendly, approachable, and always quick to respond, keeping us updated every step of the way. We really appreciate how on it he is and would highly recommend him to anyone.

We’ve had an excellent experience with Cairds! Luke who we have been dealing with, has been incredibly responsive throughout and highly professional. His communication has been brilliant and he always gets back to us in a timely manner. This really does make a huge difference, and not always a given in this process.

It has been a pleasure working with Luke/Cairds, and we would highly recommend them to our friends/family!

Would unreservedly recommend Cairds when looking to buy a property. Oscar and other staff I also met in-branch were all extremely helpful, proactive, professional and friendly. I also particularly appreciated Oscar listening to my specific requirements and really considering what properties might be suitable based on these and really focussing on these when it came to properties to view. While I have had to pause my property search, I will definitely be going back to Cairds when I am able to start it up again in the near future.

We found Cairds to be helpful, responsive, professional, and friendly from start to finish. Communication was excellent, and Oscar always kept us updated and answered any questions promptly. Oscar’s approachable and supportive manner made the whole experience much easier and less stressful. Thank you also to Luke and Lorraine who were also extremely helpful and supportive.

Very professional outfit . Always at the end of the phone when needed . Jo Woods dealt with any queries we had efficiently and honestly . Two sales with asking price received on both. Very happy . Thanks Gavin and Jo , will definitely recommend Cairds

Not only was Luke's arrival punctual, but came across as polite and friendly. His professionalism in the industry was evident. I would not hesitate to contact him should I wish to sell my property.

We recently rented a property through Cairds Epsom. While our experience prior to agreeing the let was positive, everything from the key handover onwards has been the complete opposite.
Despite multiple email reminders before our move‑in date, the parking permits were not provided at the time of key collection. As a result, I had to pay for parking over several days through no fault of my own.
In addition, immediately after moving in we discovered several major issues: both bathroom showers were not working, the extractor fans in the bathrooms were non‑functional, and the kitchen chimney had faults. It was evident that neither the landlord nor the marketing agent had carried out even basic checks before listing the property for rent.

We found Luke to be very professional and totally up to speed with what was happening at any given point, including liaising with the agent for the house I was selling. I was also impressed with the services offered by their lettings team, in light of the new Renters Rights Act.

We worked closely with Oscar at Cairds for several months during our recent house purchase in Epsom. He wasn’t even our agent, he was acting for the vendors, but he was great - friendly and responsive and so helpful in moving things along with our solicitors when there were delays. If we ever decide to move again would definitely go to Caird’s (and ask for Oscar!).

Oscar and Lorraine were just amazing. Can’t thank them enough.

The team at Epsom office were professional and responsive on the sale of our house. Lorraine French in particular pulled out all the stops communicating with all parties, ensuring that we got to completion after several complications.