Purchased an electric car in 2023 at an amazing rate. The interaction with CA was very smooth. When the agreement finished a month ago we decided to return the car to CA. The returns process was clear... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Purchased an electric car in 2023 at an amazing rate. The interaction with CA was very smooth. When the agreement finished a month ago we decided to return the car to CA. The returns process was clear... Näytä lisää
Yritys on vastannut
Currently having a horrid experience with the Trade Center Group but I am financed with CA Auto Finance who have been nothing but helpful. Had an amazing chat with AJ who helped inform me of my rights... Näytä lisää
Yritys on vastannut
Identification process was difficult as asking me questions that related to finance 30 years ago. Difficult to remember. Process online crashed if I said I did not know the answer. I assumed it would... Näytä lisää
Yritys on vastannut
Customer service is second to none, from the moment you walk in the door, there is a warm welcome from everyone. There is a wide choice of cars to choose from, Tyler was great and extremely helpful, f... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
CA Auto Finance is a specialist provider of vehicle finance, rental and insurance products. With operations in 19 countries and nearly 100 years of experience in auto financing. We offer a wide range of market-leading solutions across a variety of vehicle types. We combine a century of experience and success with the strength and driving vision of the Crédit Agricole Consumer Finance Group.
Our financing solutions cover an increasingly wide range of vehicles, including automotive brands, motorcycles, and e-bikes, light and heavy commercial vehicles, and leisure vehicles such as motorhomes and caravans. We have over 25 years of experience working and providing financial solutions to some of the world’s biggest manufacturers including -
250 Bath Road, SL1 4DX, Berkshire, Yhdistynyt kuningaskunta
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
⭐️⭐️⭐️⭐️⭐️
I had an outstanding experience working with Tara at CA Auto Finance! From start to finish, she was professional, knowledgeable, and genuinely committed to helping me find the best financing solution. Tara took the time to explain all my options clearly, answered every question with patience, and made the entire process seamless and stress-free. Her expertise and personalized approach made me feel confident and well-supported. I highly recommend Tara and her services to anyone looking for a trustworthy, efficient, and friendly auto finance experience!

Vastaus yritykseltä CA Auto Finance UK
Please be aware if you’re buying a USED car and taking out a PCP agreement through CA Auto Finance. Before collecting the car, make sure you request and keep a copy of the ‘Vehicle Inspection Report’, At the end of the agreement, they arrange for an “expert” inspection of the vehicle and will charge you for any defects they find. When I disputed the charges and explained the car was already 3 years old when I bought it I had noted some of the marks/scratches were already on the car, they were not interested. I was still expected to pay for everything listed, even though I do not believe I caused all of the issues.
I have since emailed both the finance company and the dealership requesting a copy of the original vehicle inspection report, but both have replied saying they cannot provide one.
I also asked for proof and to see that the defects I paid over £500 for were actually repaired. I was told the vehicle had already been sold through auction, and no evidence or repair documentation was provided.
If you’re entering a PCP agreement on a used car, protect yourself and make sure you have full documentation from day one.

Vastaus yritykseltä CA Auto Finance UK
Spoke to Naveen from the end of contract team, he was so helpful, answered all my questions and concerns and was very patient.

Vastaus yritykseltä CA Auto Finance UK
Had a great experience from start to finish. The customer service was excellent throughout with friendly and helpful staff willing to assist to a speedy resolution.I would use this company again

Vastaus yritykseltä CA Auto Finance UK
Great customer service. I spoke to Naveen who was very informative and helpful.

Vastaus yritykseltä CA Auto Finance UK
Dan was great, very patient with us swapping and changing our minds. He was very thorough and knowledgeable talking us through everything we needed to know. We also got a great deal.

Vastaus yritykseltä CA Auto Finance UK
So far so good. I’ve only just got the agreement so too early to give a considered view.

Vastaus yritykseltä CA Auto Finance UK
I had the pleasure of speaking with Vish from the customer service team today regarding auto finance, and I felt it was important to share how positive the experience was.
Often, calling companies can feel frustrating or impersonal, but this was completely the opposite. Vish was incredibly helpful, knowledgeable, and genuinely went above and beyond. He took the time to check the value of my car, offered useful suggestions, and made sure I fully understood my options without feeling rushed.
It’s rare to come across this level of customer service, and it genuinely made a difference. In fact, the experience alone has made me seriously consider using your services again for finance in the future.
Vish is a real asset to your business, and I hope this feedback is shared with him. Great customer service like this shouldn’t go unnoticed thank you again, Vish.

Vastaus yritykseltä CA Auto Finance UK
Identification process was difficult as asking me questions that related to finance 30 years ago. Difficult to remember. Process online crashed if I said I did not know the answer. I assumed it would skip to another question.
Maned to do it in the end at the dealers

Vastaus yritykseltä CA Auto Finance UK

Vastaus yritykseltä CA Auto Finance UK
Purchased an electric car in 2023 at an amazing rate. The interaction with CA was very smooth. When the agreement finished a month ago we decided to return the car to CA. The returns process was clear one phone call to set up the return then one to book a collection appointment. The inspection was quick and realistic. Final agreed invoiced appeared within two weeks and was easy settle over the phone. Great overall experience.

Vastaus yritykseltä CA Auto Finance UK
Fantastic company to deal with,very helpful and they do everything for you and keep any charges to a minimal,highly recommended

Vastaus yritykseltä CA Auto Finance UK
Khalid was very helpful and understanding- would use this company again

Vastaus yritykseltä CA Auto Finance UK
Reasonably straightforward to deal with even if financial questions were invasive and didn't recognised banks/ accounts and income to take into into account if a person is retired with funds in non recognised deposits and unused SIPS that would provide the necessary funds rather than day to day income from current accounts

Vastaus yritykseltä CA Auto Finance UK
Naveen Was a star, made everything so much easier to deal with. Thank you

Vastaus yritykseltä CA Auto Finance UK
Customer service is second to none, from the moment you walk in the door, there is a warm welcome from everyone. There is a wide choice of cars to choose from, Tyler was great and extremely helpful, from choosing the car to sorting the finance. It was all done in a couple of hours and we were able to drive away the same day.

Vastaus yritykseltä CA Auto Finance UK
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