Bundle Baby  Arvostelua 

I ordered since 7/12/2024 and I still have not received my order. I spent ( €2025.00 ) to get a Very poor customer service that doesn’t respond on time and when they respond, they do with an excuse that doesn’t make sense and doesn’t match their promises. I repeat don’t buy from them, and don’t believe the fake reviews they probably paid for on trust pilot to make it look good.

I never leave reviews but had to for this company as I was so impressed. I’m Dublin based and ordered a bugaboo travel system and snuzpod online as, with their Black Friday deal (plus an extra 10% discount for signing up to their newsletter), I was saving a good €500 on all quotes given to us by Dublin based stores. I was a little nervous as they were not based in Dublin and have no phone contact however the process was so seamless I really have to give it to them! All items delivered within 4 weeks (delivery man was the friendliest we came across in the December Christmas rush of deliveries too, so jolly!). I sent an email at the beginning to enquire how long delivery would take and got a prompt reply explaining the delivery process to Dublin, they said I would get an email notifying me of delivery and then it would be with me the next day and this was exactly how it went). The agent in responding to my email also noticed I had purchased a set of car seat adapters for the bugaboo when these were already part of the travel system I ordered (complete oversight on my part) so she just wanted to check if I wanted two sets or if I would like a refund of the extra set before the order shipped and I opted for a refund, then €50 refund was processed and back in the account! Then I emailed the day delivery arrived around 10pm as I realised an extra package was missing (with all the accessories like changing bag etc.) had an email reply by 9am to say the final package was en route and would be delivered today with smaller accessories and it was! Honestly products are perfect, communication and service excellent and a big saving was the cherry on top! Will be using them for remainder of baby items I need too closer to the date.

Beautiful travel system bundle. We chose the Nuna Mix Next- it arrived so quickly & was packaged so well. The snuz pod etc is also very good quality.

We are really happy with the service provided from bundle baby. Highly recommend. :)

Excellent service.

I received my travel system in just a few days, even though it was listed as next month delivery.

When I asked a question, I got a response in just half an hour.

Ordered a travel system back in September and was STILL waiting for it to be dispatched(it is now 28/10/202/4) been told 2 different dispatch dates and neither have happened, they offered £120 back as compensation and they STILL didn’t honour that either! When following up for this so called ‘compensation’ they make up a new excuse as to why they haven’t honoured it.
Had to cancel the whole order and go elsewhere as why would you trust a company that keeps telling you things that they don’t fulfil? Wouldn’t waste your time using this company, they’ll just pass the blame back to you anyway.

Very pleased with my bundle purchase, well worth the money! Part of my order was missing and I spoke with Niamh via email who was very quick and efficient in replying and she sorted the problem out very quickly. Thank you! I have also recommend this site to my pregnant friends and I would definitely buy again, thanks again from one happy pregnant mama :)

Bundle Baby is a fantastic business! I bought the Egg 3 bundle and the Snuzpod4 bundle and both are amazing. Brilliant customer service by Niamh..super communication! All products were delivered efficiently and are excellent quality! Thank you!!

Great experience shopping with yous
Only negative is there’s no direct phone number and the email /contact service is a 24/48hr turn around and when after an answer it’s a while to wait

This was my first time dealing with bundle baby online! My friend has got 3 bundles from them. From the start I told them what buggy I like and they created a bundle for me! Niamh was so helpful and I ended up saving over €1,000 buying my bundle through these! Excellent service, I’ll definitely be back again 😀

We have purchased Bugaboo Donkey Twin 5 from this shop in May. The order took about 7 weeks to arrive which we expected and therefore ordered it early, however the store was very communicative and Niamh kept us updated. I really cannot fault the constant communication from this store. The order arrived as described and we had no problems with it. Thank you :)

Great service very helpful would highly recommend.

First class customer service by Niamh, always kept well informed and accommodated all requests

I recently purchased a baby pram set from this company, and I couldn't be more satisfied with the experience. The delivery was impressively fast, and the product arrived in immaculate condition. Everything was included, with nothing missing or damaged. The entire process was incredibly smooth and efficient.

I also want to highlight the excellent communication throughout my purchase. Niamh responded to all my emails promptly and provided all the information I needed, making the experience even more pleasant. I totally recommend this website to anyone in need of quality baby products. My experience was very positive, and I will definitely be a returning customer.

Niamh was so helpful

Was very disappointed on how the product was not on time and I had to spend extra to buy a car seat.

Perfect item. Lovely pram but very let down by customer service. Does not answer emails or online chats. No communication at all

I highly recommend this store as I received in time the products ordered and I really appreciated they answered clearly to my concerns.

We came in not knowing a thing about prams and the staff pulled out all the stops in showing us their collection and everything about the different brands! We are so grateful for the time they took to answer our questions and help us in choosing our dream pram! The most kind and thoughtful experience as well as the best price! Have gone back for other items for baby too

Extremely helpful staff, competitive prices and prompt delivery.

Ordered from IE, got delivered in 2 days!!!!!!
Absolutely love the online shop! Great prices and such good deals. Not to mention ability to pay monthly 😍
If you are having second thoughts because of one star ratings, go for it you wont regret it!
Will be buying a pushchair set 🩷