Horrible experiece! I received the item broken and contacted them about it. They said they would file with UPS and return back to me. They never reached back, or filed with UPS. They didn't want to g... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered my sheets on Black Friday . My order was processed , I received an order number , my card charged. THREE days later I received an email stating the sheets I ordered were not available and th... Näytä lisää
Yritys on vastannut
We've been shopping on and off at Between the Sheets since it opened over 25 years ago. The quality of the merchandise is great, however, the items are WAY over priced. The store is decorated beauti... Näytä lisää
BTS did a great job of making the sell, but the customer ended there. We had questions relative to a large promotional sale that began just days after our purchase (and we asked our salesperson if the... Näytä lisää
Yrityksen tiedot
- Huonekaluliike
- Kylpyhuoneen remontointi
- Makuuhuoneen sisustus
- Sisustussuunnittelija
- Olohuonekalusteiden myynti
Erilaisten ulkoisten lähteiden tuottama tieto
Since 1986 Between The Sheets has been traveling Europe to find customers the finest bed linens, home decor, bath accessories, decorative accents, table accessories, furniture and lighting.
Yhteystiedot
North Robertson Boulevard 370, 90048, West Hollywood, Yhdysvallat
- www.btsheets.com
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Horrible experiece
Horrible experiece! I received the item broken and contacted them about it. They said they would file with UPS and return back to me. They never reached back, or filed with UPS. They didn't want to give me a discount, and would only exchange for a higher priced item. The guy was rude, the responses were late, and still left with a broken item. Avoid at all cost! Not worth it
Sheets are 1 star, store and items 5
I bought many items at the location at Newport off PCH. It was hard to figure a rating. I felt the workers were very friendly and everything I bought held up fantastic. I bought a wooden bowl I was able to make in to a custom sink which looks fantastic and the lighter I bought is the BEST lighter for candles I have ever purchased! Looks great and completely durable. They would have a hard five stars but here is the problem.
It’s called Between the Sheets and the absolute WORST product they carry are the sheets. No warranty, no money back or exchange. I spent over two grand on sheets because I purchased two sets to rotate. Both sets the fitted sheets shredded and got holes. You can’t just purchase a fitted sheet, you have to buy another set. I have purchased many sheets over the years, both expensive and cheap and these are the only ones that shred, tear along seems and get holes. Note: they don’t allow reviews from more than 1 year.
Won’t shop there again.
The only thing high about this store are their prices! I purchased a very expensive soap dispenser at their Palm Desert store that rusted within a month of use. Then purchased $400 sheets. The color was wrong and I tried to return the unopened package the next day. The snippy store employee pointed to their very fine print “no return policy”. I was forced to exchange for a color I really didn’t want. These sheets are like sleeping on dried corn husks even after several washings!! $400 YIKES!! Go online and purchase Beech Model sheets. Like sleeping on a cloud AND ONE FOURTH the price!
Great selection and helpful staff.
Great selection and helpful staff.
Lots of choice, i was happy to see Christian Lacroix cushions here. Will definitely come back.
Beautiful item but poor quality and experience
I have mixed feelings about this company. The pros: I love the blanket I picked and Carole in the OC store was super helpful over the phone. She is the only reason I can give two/three stars.
Quality: My friend loved the throw but said it had already torn at the seam after only a month of light use. This is embarrassing as a gift giver.
Order experience: It feels like you have to jump through hoops online to order (the throw I bought is miscatorized, no sku # to tell the instore person, apparently the online colors are not true to life). They do not offer gift wrap or a gift card or box and did not reply to two emails so I have no idea if they included a full receipt in my gift since I shipped it directly. No shipping updates aside from one email saying my order status moved to “awaiting fulfillment”. Literally nothing else.
Furthermore, they ran a white sale on the site for 40% off right after Christmas. Now, I appreciate that retailers can run any sales they want but this seems like a slap in the face to all the loyal customers who bought from you during the holidays. As a retailer I would encourage you to rethink that timing.
No complaints here.
My order came well packaged and very quickly.
My blankets came exactly as ordered tied with a white satina bow. I have dealt with this store in person in Desert Palms and now online. Always good service and quality merchandise.
I ordered my sheets on Black Friday
I ordered my sheets on Black Friday . My order was processed , I received an order number , my card charged. THREE days later I received an email stating the sheets I ordered were not available and there wouldn’t be more. Instead they recommended a product $200 more expensive and less quality. Three days later meant all the Black Friday and cyber Monday deals were over. Not impressed with Between the sheets and very disappointed .

Vastaus yritykseltä Between the Sheets
Love these sheets!
Love them! These sheets are the best! MM
Best sheets ever!!
For the most beautiful bedroom and bath…
For the most beautiful bedroom and bath accessories go to Between the Sheets! I have the most beautiful bedding and bath accessories thanks to Between the Sheets! Great buyers and great service
You will love this store!
I really never write reviews but I felt…
I really never write reviews but I felt I needed to this time. This company truly has some of the best customer service that I have ever experienced. They helped me with my order from start to finish and it was outstanding. I am very impressed with the level of customer service they have, it’s so rare to find that these days. I look forward to my next purchase. The best!
This store is amazing
This store is amazing. It has beautiful items that you cannot find anywhere else. I live in Cleveland and visit Palm Springs for the Indian Wells tennis tournament and always make it a point to pop in. I recently ordered some items online and they came quickly and were well packed. I absolutely love this place.
Excellent Customer Service
Excellent Customer Service both in the store in West Hollywood by Chris and Edgar in the online department.
Everything I have ever bought at…
Everything I have ever bought at Between The Sheets has been of absolutely excellent quality with long lasting durability.
Never again
I was trying to buy a wedding gift. They do not offer gift wrap or a gift card or box. They did not have the item in stock and it would be a few months and they have not refunded my money yet. I cancelled order and bought from Bloomingdales.
John in the San Diego Store is ALWAYS…
John in the San Diego Store is ALWAYS helpful and so professional. We have shopped there for many years and it is because of the excellent customer service and the personal attention. Thank you John
I absolutely love BTS!
I absolutely love BTS!
Their sheets and comforters are wonderful and I recently purchased this cute set of linens. They're high quality and have a nice design. And the shipping was quick too.
Love the pillow inserts
Love the pillow inserts! My shams look plump and beautiful!
I haven’t received the order yet
I haven’t received the order yet! I had to track it down. There was damage. There was no current info on when it would be replaced and delivered! Seriously??
Love the stuff.
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