Brosa Arvostelua 

689
TrustScore 2/5 tähteä

1,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Very disappointing. First and last time ordering with Brosa. Waited 3 months for delivery. Had to chase where order was. Took a day off work when finally told day bed was arriving. Never came. Damaged... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I like to comment on quality but have not received a table yet. I placed an order on 1st July. Expected delivery was between 15 and 22 of July. No updated has been given so I contacted Brosa and am ad... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We purchased the Como Motion 4 seater with chaise in nickel grey and love it! Super comfy and great space for lounging. We have gotten so many compliments from family and friends, and they're sur... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Bed frame in stock Purchase date 30/7 , 18/8 ANC informs me of proposed delivery date 30/8 . I move commercial cooking equipment from State to state for my business and never seen such turnaround ti... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Koti & Puutarha

Erilaisten ulkoisten lähteiden tuottama tieto

We believe that great design is about solving problems, collaborating, and working only with the finest materials and creators. This is how we bring more style, comfort and choices straight to your door, for less. Designed to inspire change with every piece. Buy online, delivered Australia wide.


Yhteystiedot

1,9

Välttävä

TrustScore 2/5 tähteä

689 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,9

Kaikki arvostelut

(689)

3 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Easy order process

Easy order process, item arrived earlier than expected. Absolutely love the table, quality is excellent. It is exactly what we wanted and fits perfectly in our dining space.

5. maaliskuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Hi Anita we love that you LOVE your Trapez table. Enjoy!

Saanut 1/5 tähteä

Poor Quality Product and Service

We purchased a desk and bookshelf from Brosa which we thought would be of high quality given the prices we paid. Unfortunately the finish of the products are cheap and inferior which scratched far to easily. Upon contacting Brosa to raise my concern I quickly discovered that they were not interested in the slightest. Very quick to take your money but if you have an issue forget it because customer service is not part of the deal. Never again Brosa

3. maaliskuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Hi Steven than you for the opportunity to follow up on your concerns. I can see that you ordered and received your desk last October 2021 and recently in March reported scratches. As much as we love to help our customers we are unable to replace items after 5 months due to general wear and tear. We can't determine the usage the desk may have had over that time. Steven, I am sorry our decision not to replace your items after 5 months isn't favourable however we stand by our products and our warranty policy. If you wish to chat further please email me at support@brosa.com

Saanut 2/5 tähteä

Glorified IKEA

Brosa's extensive and delayed delivery times are unacceptable. Once the items arrived, they are somewhat straight forward to put together - but the quality is NOT great at all (especially given their prices)!

1. maaliskuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Hi Ian, thank you for sharing your feedback. We endeavour to provide good quality products at reasonable prices and I am really sorry that we have disappointed you. I am unable to see what you ordered to be more specific but if you want to discuss further feel free to contact me at support@brosa.com

Saanut 5/5 tähteä

Great shop to buy from

Great shop to buy from. I bought 4 x quality stylish dining chairs. Highly recommend

28. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Hi Astrid I am so happy you love your London chairs as much as we do. They are very chic and stylish. Thank you!

Saanut 5/5 tähteä

Great design and very affordable…

Great design and very affordable prices.
White Gloves delivery was quick and very efficient. Lana velvet sofa bed was a perfect choice .

24. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Hi Ola. The Lana piece is so stylish and the navy velvet is amazing. We aim to please with our White Glove service it does just take the stress away and makes the entire process EASY. Thanks for sharing!

Saanut 5/5 tähteä

Easy to assemble

The table I ordered was very easy to put together and looks lovely.

24. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Amazing Donna thank you!

Saanut 5/5 tähteä

Beautiful lounge

The lounge suite arrived on schedule in an excellent condition. It is a beautiful piece of furniture and well made. My friends and family comment on it when they first visit. It has enhanced the look of my lounge. So pleased I bought it.

22. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Oh the Mila sofa is a classic, and just screams comfort with the fluffy cushions. It has that Hamptons or country farmhouse vibe which just says 'welcome you're home' Thanks Bene for sharing love that you love it!

Saanut 1/5 tähteä

Worst Service

I have been waiting for my lounge to be dispatched for over 7 weeks - i have been told each week it is going to be dispatched only for the next person to tell me it hasn't. No one can give me a clear answer and i have had to sit on the floor now for the past 3 weeks as i was told it would be delivered on the 11th! Do not buy from this company unless you want to wait longer than expected for a lounge

21. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Hi Nicole, Thank you for reaching out and providing us with your honest review. We are sorry to hear of your negative experience with us. A team member will contact you shortly to discuss your order and provide you with assistance.

Saanut 5/5 tähteä

Grace slipcover dining chairs

Very happy with my Grace slipcover dining chairs. Great quality, easy to assemble and fast delivery.
Would definitely buy from Brosa again and recommend to friends and family😊

21. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Amazing Peggy, we aim to make it easy for our customers and so happy this is your experience with us. See you soon!

Saanut 5/5 tähteä

I got the Jarel study desk as I wanted…

I got the Jarel study desk as I wanted something simple and a bit scandi looking. The desk looks exactly like the photos and appears to be good construction and quality. Communication around the delivery was great and the desk was very easy to assemble.

18. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Fantastic. So happy you love it as much as we do!

Saanut 5/5 tähteä

Best online chat platform with friendly…

Best online chat platform with friendly service , very helpful , great products my home & my holiday home is all furnished by Brosa luv it

18. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

How great to hear! We'd love to see some pictures, Sandesh!

Saanut 5/5 tähteä

We ordered the Palermo chair x2

We ordered the Palermo chair x2, they were promptly delivered once in stock.
I would highly recommend shopping with Brosa as they were fantastic to deal with.

18. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

That's so nice to read - thanks, Theresa!

Saanut 5/5 tähteä

A modern classic

Ordering from the online catalogue was easy and fun, and the sofa that arrived was magnificent. A modern classic, really sturdy. Best of all, it was delivered interstate, to my door. Outstanding!

17. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Wonderful! Thanks, Nikki!

Saanut 2/5 tähteä

I just got a text message saying I had…

I just got a text message saying I had reviewed , I haven’t.
But the chair we received we didn’t keep for various reasons but also the way it was made was quite poor for the price staples and some fabric out .
Along with when it came the box had holes and wet

17. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Hi Jane, Thank you for taking the time to write us a review, we appreciate your honesty. To best assist you please send us an email at feedback@brosa.com to assist us in locating your order. I will reach out to you directly and discuss how we can assist you.

Saanut 3/5 tähteä

Good product but they refuse to tell me…

Good product but they refuse to tell me what the coating is on the timber. Why ?

17. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Hi John, Thank you for taking the time to leave us a review. I would like to look into this further, please send us an email at feedback@brosa.com and provide us with your order number. I will provide you the information once I now what products you have purchased. If our website does not have the information you are after, we can certainly reach out to our productions team to enquire on specifics. Look forward to your email!

Saanut 5/5 tähteä

Excellent product

Excellent product! good service. will order again.

17. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

We're so happy to have won you as our customer, Jill!

Saanut 5/5 tähteä

Excellent quality and timely delivery

I ordered the Alexa large round ottoman. The order was dispatched promptly and arrived in perfect condition, exactly as pictured before Christmas and in time to give as a planned gift. The quality is excellent

16. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Thanks Julie we are so delighted you loved the Alexa range. Hope to see you back soon.

Saanut 1/5 tähteä

Painful Experience

This has been the worst experience I have ever had... with any online store. I had purchased a couch from BROSA at the end of November, 2021, I was advised by the sales consultant that it would take 4 weeks to be delivered and that was the reasoning for the purchase.
After waiting over a month to receive some form of feedback or update, still hadn't receive anything.
2 month's had passed and I was constantly following this company up, who had informed me at the end of January that the reason for the delay was that my order had been lost.
I am still awaiting an update as to where it is.
Customer Service is without a doubt the most unhelpful people to talk to, when asked to speak to the manager, I was hung up on.
I don't usually write reviews but this company is so bad, I would like people to know.

16. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Hi Amelia, I am so sorry for your experience with BROSA and its certainly not the journey we want for our customers. I am reaching out to you directly via email to address your concerns. Thanks

Saanut 5/5 tähteä

Great two seater sofa

I ordered a two seater sofa online. Was super easy. The sofa was dispatched and delivered very quickly. The sofa was exactly as on the website, gorgeous design, easy to assemble legs, comfortable and looks fantastic. Very happy customer.

15. helmikuuta 2022
Oma-aloitteinen arvostelu
Brosa-logo

Vastaus yritykseltä Brosa

Hey Laura, glad you love your Mitch sofa it is super cute in the pink!. Thank You!

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