Bridgewater Garden Supplies Arvostelua 

Vastaus yritykseltä Bridgewater Garden Supplies

21.6.2018

Hi Mr Azizahmad

Thanks for taking the time to feed back your experience of dealing with Bridgewater Garden Supplies. We value all feedback - good and bad.

We are a relatively small specialist business. As such there is not always someone in the office. There is the facility to leave a message and we regularly check both our phone messages and emails, and endeavor to return calls and respond to emails as promptly as we can. Helping our customers make the right choices is important to us. In light of your comments, we will change our answerphone message to encourage people to leave messages when we are not able to answer the phone at first point of contact.

Thanks again for your feedback.

Vastaus yritykseltä Bridgewater Garden Supplies

19.6.2018

Hi Martin

Thanks for your review. I think your point about product detail and application advice is a valid one, particularly for some products. We are currently working on a series of product specification sheets, which customers will be able to download from the product page on our website. Hopefully these should be available in the next couple of weeks.


The compost activator product you purchased will need moisture to release the product's nutrients - particularly the Nitrogen. The nutrient availability in your compost bin/heap will then begin to stimulate the microbial activity that will speed up the composting process and also help release nutrients in your composted material to produce a better quality end product. Applying some water when the product is applied would be the ideal scenario. That way the compost will be kept damp enough for product to work effectively. Is there an ideal level for the liquid element? I would say that as long as the compost is damp, but not wet or saturated, that would be the ideal.


Hope this helps.

Vastaus yritykseltä Bridgewater Garden Supplies

19.6.2018

Hi Baffour,

We are very sorry to hear that your tomato plants have died subsequent to using our tomato fertiliser.

Assuming that all other growing conditions were correct there is really no reason why, if applied correctly and as per the instructions on the label, that our 'Soluble Tomato Fertiliser' should have damaged your plants. On the product label it states that the fertiliser is a 'fully soluble horticultural fertiliser'. Because it is fully soluble the nutrients (NPK 22-7-22 + Trace Elements) are immediately available to the plant. This is the perfect scenario for plant and fruit development. However, if over-fed, the plants can be damaged through a process of 'super-enrichment' - i.e. they can 'overdose' on excessive nutrients. It 's difficult to be certain with the limited information I have, but this could be the reason your tomato plants died .



The fertiliser should be mixed at a ratio of 2 grams per litre of fresh water, and plants should be fed once a week or once a fortnight, so a little fertiliser will go a long way. If you do plan to use the product again, hopefully, this will help.