Light did not work. I returned it after spending several days of communication with Customer Service. After one week of their receipt of the returned light I followed up with an email asking for statu... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This is my third purchase from Bougerv , first was small camp light, I was impressed by it's build quality,it feels heavy duty, strong magnet. Holds charge for a long time plus the light outpu... Näytä lisää
i have used the 19 qt cooler several times for keeping groceries cool and also as a supplementary freezer for ice packs and such. i elected to get the base model without the battery. i found a separ... Näytä lisää
Yritys on vastannut
Customer service has been great. I have had 2 issues with items, one was a shipping issue and they resolved with a refund. The other issue was with a telescoping lattern that didn't work anymore, t... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.
Yhteystiedot
Yhdysvallat
- support@bougerv.com
- www.bougerv.com
4,3
Erinomainen
3 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service!
I have purchased several BougeRV products and they have been good quality and they have great customer service.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä bougerv.com
Thank you for your kind words! 😊 We're so happy you’re enjoying our products and service. Your support means a lot to us! 🙌✨
Vastaus yritykseltä bougerv.com
Thank you for your feedback! 😊 We're glad you’re happy with the quick shipping and the product! 🚚✨
Vastaus yritykseltä bougerv.com
Thank you for your support! 😊 We're thrilled you love the product! 🚀✨
Vastaus yritykseltä bougerv.com
Thank you! 😊 So glad to hear you're liking it so far—enjoy! 🌟
Just got fairly re entry haven't had a…
Just got fairly re entry haven't had a chance to use in nature just at home and it's working great ty
15. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for your feedback! 😊 We're thrilled to hear it's working great so far—hope you enjoy it even more out in nature! 🌿✨
Easy access to excellent customer service
I ordered two BougeRV Outdoor Portable Camping Lantern. One of them had a rattling sound when rotated it in my hand. I corresponded with email and was requested to send a video clip. I received a replies immediately and a replacement came soon after.
14. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you so much for your kind words! 😊 We're glad we could assist you quickly and ensure you're happy with your purchase. Enjoy your camping lanterns! 🏕️
I received my mini pink travel…
I received my mini pink travel refrigerator with a scuff scratch on it.
6. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Dear Karin,
We are truly sorry to hear that your mini pink travel refrigerator arrived with a scuff or scratch. Please accept our sincerest apologies for any disappointment this may have caused.
We want to assure you that if you encounter any issues, you can always reach out to us for assistance. However, we noticed that we have not received any prior feedback from you regarding this matter. To address your concern promptly, we have reached out to you via email and are eager to hear back from you so we can work together to resolve this issue.
Thank you for your understanding and cooperation. We look forward to assisting you and ensuring your satisfaction.
Warm regards,
BougeRV Official Website Customer Service
battery will not charge unit runs only…
battery will not charge unit runs only when charger attached. not good
6. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Dear ray,
We are truly sorry to hear about your dissatisfaction with our product. Please allow us to clarify that the heated blanket is designed to be used while connected to a power source and is not a rechargeable model. We hope this clears up any potential misunderstanding about the product's functionality.
If you are unsatisfied with the product for any reason, you are welcome to contact us to arrange a return. However, we noticed that we have not received any communication from you regarding this matter.
To assist you further, we have reached out to you via email and look forward to your response so we can help resolve your concerns. Thank you for your understanding and cooperation.
Warm regards,
BougeRV Official Website Customer Service
BougeRv exceeded my expectations
BougeRv exceeded my expectations with a warranty claim. Great people to do business with.
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä bougerv.com
Thank you for your kind words! 😊 We're so glad we could exceed your expectations. It’s always a pleasure to assist you! 🙌✨
Responsive to Communications
Responsive to Communications
Inventive and useful products. Really great customer service. This is a great company.
12. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for your kind words! 😊 We're so glad you enjoy our products and service. Your support inspires us to keep doing our best! 🙌✨
I cannot recommend a bougerv…
They finally agreed to send a new unit
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä bougerv.com
Dear Don,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. Your feedback is extremely important to us, and we deeply regret that our product and support did not meet your expectations.
We understand your concerns regarding the temperature fluctuation and the challenges you faced with the first refrigerator. Please know that we have taken your feedback seriously and are continuously working to improve our products and services to provide a better experience for our customers.
We have sent you a replacement refrigerator, and the tracking shows it has been successfully delivered. If you encounter any further issues or have additional concerns, please do not hesitate to reach out to us. We are here to assist you and ensure your satisfaction.
Thank you for giving us the opportunity to address your concerns, and we hope to hear from you soon.
Warm regards,
BougeRV Official Website Customer Service
Good products and excellent customer service
I absolutely love BougeRV's CIGS solar panels: Ultimate flexibility without risk of cracking cells, and long life. I do wish their top layer was more scratch-resistant, though. I also bought a 2000W inverter from BougeRV... had a manufacturing problem with the first that didn't show up until I had been using it for a few weeks, which customer support was quick to address; shipped me a replacement right away to make it right. Very impressive customer service.
18. joulukuuta 2025
Vastaus yritykseltä bougerv.com
Thank you for your detailed and thoughtful feedback! 😊 We're thrilled you love the CIGS solar panels and appreciate your understanding regarding the inverter issue. We're always here to make things right! 💪☀️
Customer Service was very good
Product was lost by your company, did not deliver as promised or on time which caused me problems.
Customer service gave me a refund for the product, I have other BougRV equipment and have had no problems with it.
11. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Dear William,
We are truly sorry to hear about your negative experience, and we sincerely apologize for the inconvenience caused by the lost package and the delay in delivery.
Please rest assured that we take such matters seriously. As soon as we were made aware of the issue, we issued a full refund to you on January 27th. We deeply regret that this situation did not meet your expectations, and we understand your frustration.
If there are any other concerns or questions you would like us to address, please don’t hesitate to reach out to us directly. We are here to assist you and would be more than happy to help.
Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
Warm regards,
BougeRV Official Website Customer Service
The app sucks
10. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Dear Richard,
We are truly sorry to hear about your dissatisfaction with our app. Please accept our sincerest apologies for any frustration this has caused.
We have reached out to you via email to better understand your concerns and assist you further. If your issue has not yet been resolved or if there is anything specific you’d like us to address, please don’t hesitate to let us know. We are committed to doing everything we can to help improve your experience.
Thank you for your patience, and we look forward to hearing from you soon.
Warm regards,
BougeRV Official Website Customer Service
Great Products.
Every product we bought from you guys were excellent. Easy to use quality and I would recommend them to anyone. Thank you for your good customer service.
4. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for your wonderful feedback! 😊 We're so glad to hear you’re happy with our products and service. Your support means the world to us! 🙌✨
BougeRV stands behind their…
BougeRV really stands behind their products and has great customer support. I'd buy from them again and recommend them to anyone looking for a product they sell!
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä bougerv.com
Thank you so much for your kind words and support! 😊 We're thrilled to hear about your positive experience. We're here for you anytime and look forward to serving you again! 🚐✨
Exceptional camping lights
Super happy with the products and service, the lights have cool and slick the designs, the telescopic light is super futuristic spacey looking, used camping for setting up in the dark was really useful would recommend, the magnetic light also handy and versatile good to keep in car for night repairs etc.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä bougerv.com
Thank you for the awesome feedback! 🌟 We're thrilled you love the camping lights and find them so useful and versatile. Happy camping and safe travels! 🏕️🚗✨
Vastaus yritykseltä bougerv.com
Thank you for your kind words! 😊 We're happy we could assist you quickly. Let us know if you ever need anything else! 🙌
I had a defective electrical blanket…
I had a defective electrical blanket and contacted customer service and got a prompt response. After exchanging a couple of emails to check the situation I got a refund as they were out of stock
9. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for sharing your experience! 😊 We're glad we could assist you promptly and resolve the issue. Your understanding means a lot to us. Let us know if you need anything in the future! 🙌
I received the fridge in an absolute…
I received the fridge in an absolute timely matter, yet the battery, shipped at the exact same time as the fridge, is now 6 days missing, and no light at end of tunnel yet
Update 03/13/26
Battery finally showed up, do not believe it had anything to do with Bougerv, shipper has been really sketchy on delivering goods where I reside, so that being said, quality product, I did have to charge battery one installed, and battery has been working flawlessly, great product all around
5. maaliskuuta 2026
Vastaus yritykseltä bougerv.com
Dear Christopher,
We sincerely apologize for the negative experience you’ve had with the delivery of your battery. We completely understand how frustrating this situation must be.
Upon checking, the tracking information shows that the battery has been delivered. If you have not received it or if there are any other issues, please don’t hesitate to reach out to us so we can assist you promptly.
We have also reached out to you via email to follow up on this matter and are looking forward to your response. Thank you so much for your understanding and cooperation as we work to resolve this for you.
Warm regards,
BougeRV Official Website Customer Service
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.