Boostly Arvostelua 

I’ve had the same experience as other reviewers here — paid a significant upfront fee for a Boostly direct booking website, and it’s produced zero bookings since it went live. The booking button has been broken, there’s a recurring background music bug that keeps reappearing after “fixes,” and I was pushed into an additional unexpected cost that was never part of the original pitch.

Zero bookings, broken site, and unmet promises

Like others have noted, the sales process was heavy-handed, and the promised increase in direct bookings simply hasn’t materialized. Support is responsive but the underlying issues never get resolved — just patched temporarily. I would not recommend this to other STR hosts based on my experience.
In addition promises were made if the site doesn’t receive 65% direct bookings you receive your money back. Mark doesn’t respond to emails when asked about refund.

I've been with Boostly since 2018. They have helped transform my website and my short-term let management company.

If you manage short-term lets, I highly recommend using Boostly.

Boostly transformed how we manage Blooming Inn! Their direct booking platform broke our reliance on high commission fees. Our gorgeous new website is incredibly intuitive, and their fantastic marketing training helped us secure more direct guest bookings than ever. Partnering with Boostly was the absolute best decision for our business.

We’ve had nothing but success with our experiences with Boostly. The web designers were amazing and responsive; Mark Simpson has been helpful and our business has benefited greatly (and profitably) from working with him!

Very responsive.

Mark, it’s been years. I paid Boostly approximately $3,000 for a website. Despite countless emails, direct messages, payment receipts, and refund requests, I have never received a website, a design, a draft, or any completed work. I no longer want the service—I want my money back. Please do the right thing and issue my refund immediately

So far, this has been the most disappointing business relationship I’ve had in almost a decade of running multiple Str properties.

They were heavy handed on the initial sales pitch and pushed me to sign a contract on the spot. Their pitch was that if I took the time to read it and call them back, then I’d need to pay their inflated full price.

I’ve tried to engage with them on multiple occasions and the most recent response I got from them was that they would penalize ME if I didn’t get an onboarding form to them within 72 hours. They said it’s in the contract. Probably is but that’s not how I treat my partners. I guess the point is that’s how they DO.

I’ll update this one way or the other at the end of the year but early returns are deeply disturbing

Had a mapping location issue for properties on the website, which was addressed in 24 hrs.

Though this was not urgent, we would prefer a live chat or phone chat for urgent problems

As a first-time blogger, I needed help in getting my blog to post correctly. Nalla was quick to respond, showed me how to post with a featured photo, and provided a Loom recording to use as a reference. I appreciated the prompt, professional, and courteous response. Thank you!

quick fix, easy to work with

The team is responsive, helpful and resolved my issue.

Prompt response time from the team, super impressed with the positive strides Boostly has made in the last year in terms of response times and overall communication. Nice work team!

Amazing, Boostly rocks for hospitality and short term rental operators. The Boostly websites are great too. Love mine.

Unfortunately, I had to deal with Paul again. The guy’s ego is through the roof. Definitely stay away from this company and what they sell. They’re all talk and no substance. Just look at their website; it’s a train wreck. In my opinion, they’re just hunting for naive people to rip them off. Check the other comments about Boostly

If I have an addition to or an issue with my website, I know I can just email Boostly Support and they will take care of it. I'm really happy with the continued support I receive from Boostly.

Super fast response time to a small issue on my website. Fixed it on a Sunday - same day I messaged the support team.