Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Great platform! Easy to use, fair pricing packages and great customer service. I have been using them for four years now, and the level of care from BK is top notch! Recommend for anyone looking to start their own service based business.
Couldn’t do it without them for my service. We run 2 separate businesses a lawn care business and Christmas lights in the winter. Amazing service for the best price you can get.
I cancelled the service and they still charged me. I pressed "cancel" and it didn't cancel.
Very positive experience with BookingKoala this far. I have been a customer since 2022 and I love everything about them.
Fantastic customer service and an excellent platform. I have been using the software since it launched sometime 2018 and they are always listening to customers and updating it. Since I've been here they completely changed the UI of the platform, added tons of features and modules and lowered their price. Usually companies increase prices and not lower them especially in the software realm. Many users even stated they would be happy to pay more.
I would highly recommend BookingKoala. Take time to learn it and you will see why it is the best platform out there. I have 2 businesses and each year I test other software to see what is out there, but no one offers what BK does for the price.
Ive been with BK for several years now and seen the growth from the early stages to now. They are the best priced and best platform to run my service based business. Without them I would be stuck overpaying for everything I need to efficiently run my company.
📋 List of Issues Caused by the Booking System Malfunction
Unconfirmed or Lost Bookings
Some clients do not receive confirmation for their appointments
Others believe they have successfully booked, but the system fails to save the appointment
Double Bookings or Incorrect Scheduling
The calendar behaves incorrectly and assigns the same time slot to multiple clients
Result: delays or last-minute cancellations
Missed Communications
Reminder emails or SMS messages are not sent
Clients show up at the wrong time or miss their appointments entirely
Unregistered or Blocked Payments
Transactions fail without any notification
Clients who have paid appear as unpaid in the system
Inaccessible or Malfunctioning Client Accounts
Clients have trouble accessing or modifying their bookings
Leads to frustration when using the platform
Inability to Contact Support Quickly
Clients are unable to receive timely support
Increases dissatisfaction and lack of trust in the service
Errors in Staff Assignment
The system incorrectly or incompletely assigns jobs
Workers do not receive all the necessary information to complete the service
Poor Overall User Experience
The system is slow, confusing, or full of bugs
The final impression is one of unprofessionalism, even if the actual service is excellent
We tried to get in contact with the customer service several times. Every time you have to hope for answers. If you get the answer you have to wait for days, not good when you have to continue doing business!
Hope to get the answers we need from them!
I had been helping many members of the BookingKoala community whether free or paid with their account setups and seamlessly connecting it to automations, AI booking assistants and to marketing platforms like Facebook and Google because BookingKoala's system is lackluster, unadaptable and simply missing dozens of important features. Which is why many businesses eventually switch to GoHighLevel or HubSpot.
Recently, they launched an ad to market themselves as a GoHighLevel alternative, which is akin to a bicycle company claiming to rival Tesla. So I provided a helpful and honest opinion. Instead of considering constructive feedback, the COO of BookingKoala resorted to name calling, banning me from the group, and personally blocking me; demonstrating their unwillingness to handle critical feedback. That alone tells you how much they care about growth or improvement.
Their leadership is messy, publicly contradicting themselves and making claims they don’t even believe. One day, they admit they don't want to compete with top tier CRMs. The next day, they run ads pretending they can.
They are likely losing many customers to GoHighLevel and Hubspot due to the lack of comparable features, but instead of listening to constructive criticism, they choose to ban people for having opinions.
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.
