Blue Mountain Organics Arvostelua 

10
•
TrustScore 2/5 tähteä

2,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Yrityksen tiedot

  1. Elintarvikevalmistajat
  2. ja myös
  3. Elintarviketoimittaja
  4. Luomumyymälä
  5. Luontaistuoteliike
  6. Terveysruokakauppa

Erilaisten ulkoisten lähteiden tuottama tieto

Blue Mountain Organics is a premier provider of gourmet certified organic raw and sprouted superfoods.


Yhteystiedot

2,1

Välttävä

TrustScore 2/5 tähteä

10 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,1

Kaikki arvostelut

(10)

4 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu

Teemme arvostelujen tarkistuksia

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Rancid goji berries

My small bar manufacturing business has gotten rancid goji berries twice, and they won't refund our money. I have reached out multiple times:-(

Correction of the record: we purchased the 1st rancid goji berries on October 8 and reported them rancid on October 30.

12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Blue Mountain Organics-logo

Vastaus yritykseltä Blue Mountain Organics

We would like to provide important context to ensure a fair and balanced understanding of this situation.

Caroline has been a valued customer for several years, and we genuinely value long-term relationships like this, taking every concern raised by our customers seriously.

Regarding the recent issue, a full refund was processed on April 21st, before we saw the complaint. This was done proactively and in good faith, reflecting our commitment to resolving concerns promptly and responsibly.

In terms of product quality, while we understand the concern raised, we have not received any similar complaints from the same batch. This makes it difficult to identify a broader or consistent product issue. For clarity, as referenced in her Trustpilot comments, the same customer previously reported a similar concern in October 2025 for a July 2025 purchase, and at that time confirmed the product was in good condition upon opening.

As with all natural and organic products, factors such as storage conditions and the timing of reporting can significantly impact quality, which is why we emphasize timely communication so concerns can be properly evaluated.

That said, we have made consistent efforts—aligned with our standard operating procedures—to address concerns, provide appropriate resolutions, and maintain a professional working relationship.

We believe in fairness for both our customers and our team and strive to provide high quality products and service to all; we are by no means perfect but always give it our best!

Grace Natividad
Blue Mountain Organics
Customer Service

Saanut 1/5 tähteä

I finally recieved a shipment

I finally recieved a shipment from this company. Not what I ordered. I stand by my first review.

30. tammikuuta 2026
Oma-aloitteinen arvostelu
Blue Mountain Organics-logo

Vastaus yritykseltä Blue Mountain Organics

Good day,

My name is Grace Natividad, and I am writing on behalf of Blue Mountain Organics.

We are posting this message as an interim response while we work toward resolving and requesting the removal of an inaccurate review. In the meantime, we want to ensure that our customers and partners have clear and accurate information.


From: Trust Support trust.operations@trustpilot.com

Date: On Thursday, March 5th, 2026 at 9:18 AM

Subject: OtherCompany-www.bluemountainorganics.com-Rob Pettengill [ thread::8qAiHTyEfL-wyL_GgQ1Hs2A::]

To: customerservice@bluemountainorganics.com

Thanks for your inquiry about the review by Rob Pettengill.

The reviewer has confirmed that their review was meant for a different business, so we've moved the review to the correct profile page. In order to do that, we had to delete your public reply to the review.

If you've got any questions, you can ask us by replying to this email.

Thanks,
Trustpilot

Saanut 1/5 tähteä

TERRIBLE CUSTOMER SERVICE

I shop here specifically for their sprouted products, which are better priced than other companies. HOWEVER: their customer service is terrible. Over the years, I have had numerous issues with stale items delivered, etc. However, because their shipping is astronomical, I buy in bulk a couple times a year and store them meticulously so they stay fresh, and since there's no way to prove that an item I bought a couple months ago was sent to me stale, I often don't bother to try for a refund. There have been times, though, when it is a clearly proven error on their part: for example, I received a nut butter that was expired when they sent it, and it was moldy when I opened it. Because I could prove date of purchase and date of expiration easily, I reached out for a refund. They never refunded me, gave me a run around for several weeks, asking for more and more "proof" (what more can I provide other than the clear documentation and photographs that I already did??). Then when I expressed my displeasure at their customer service, they gave me a discount code - WHICH DIDN'T WORK. Another week of calling and emailing their company, with no response. The worst thing is, they kind of have a monopoly on the sprouted goods market, there aren't a lot of other companies that do this, and the ones that do are even more expensive than BMO (which is not cheap by any measure). Truly one of the worst customer service experiences I've ever had, and if you can afford other companies, or don't need to buy sprouted items, then STAY AWAY.

9. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

nasty rolled oats, if you can even call them that.

Seems like a poorly run company, almosst impossible to contact. The organic rolled oats are toxic to me, they do not even loo like normal rolled oats( seem to be just bits a pieces. I had to throw them out several pounds after eating them for a few days began to make me sick. a very nasty experience all in all.

22. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I Am a Walnut Butter Aficionado

I am a walnut butter aficionado, I have tried every brand I can find, and imho, Blue Mountain Organic Walnut Butter is by far the best I've ever had. I ordered two jars of 16 oz to save a bit on shipping. This is a very delicious walnut butter and will be a staple in my kitchen.

2. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

So disappointing...

I roll my own oats because they taste delicious, and the only place I can find whole raw oats is Blue Mountain Organics. The first time I ordered 25 lbs, it was great, and they tasted so good. This time, I get the bag of oats, and black kernels are mixed in that look like mouse droppings. The taste is different, too.
Geo from customer service said that they were mustard seeds and there was nothing to worry about. Mouse droppings or mustard seeds, I don't want them in my oats. This customer service is disappointing and I will have to find a different place to buy my oats from, plus a horse or a pig, that I can feed this batch to.

3. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very good tasting nut butters

Very good tasting nut butters, and their customer service team is top tier. My cashew butter jar broke upon delivery and they sent me a replacement while also paying for shipping. Thanks Geo for making my day better 👍

16. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Disappointing

Shipping was awful- despite the excessive price. Nuts have a dusty coating and customer service is mediocre, at best.

3. helmikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Reliable source for organic nuts, nut butters, & seeds.

Consistent outstanding organic quality for nuts, nut butters, seeds, flours, and more. Super fresh. Fair prices. Packaged neatly and shipped promptly. Best raw almond butter I've ever tasted: rich, creamy, and slightly sweet without added sugar. This company also takes good care of its employees. Thanks for all you do, Blue Mountain!

8. helmikuuta 2022
Oma-aloitteinen arvostelu

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