Bicycle Booth Arvostelua 

Like the other reviews, I’m not sure how this company stays in business. It took 3 months to get my order. When I finally received the items, one of them didn’t have the added items on them. I barely got the items, I have no hope that they will make this right. You should buy from another company, this one can’t be trusted to get it right or deliver in a reasonable amount of time.

I would have rated zero stars if possible. I placed an order over 60 days ago totaling more than $400 and have yet to receive any of the products. The phone number listed on the website is out of service, and the company has not responded to any of my emails. The only communication I received was from a bot named "Chris T," who provided generic, repeated responses. I never received a tracking number, and "Chris T" refused to cancel my order, claiming it had already shipped. I’ve since disputed the charge with my financial institution and had it reversed. Based on my experience, this site appears to be a scam.

Placed an order April 29th. Didn’t receive order until July 28th. I wasn’t interested in keeping the product and had already started a dispute while waiting on the product. Unfortunately it did arrive and the dispute was closed. Fine. I decided to send it back. Had to pay shipping cost and they still take 10% restocking fee. Sent it back Aug 13. It arrived at CA post Aug 20th where it has sat without any response from BB to pick up. Their auto reply bot “Chris T” said someone will pick it up shortly. Since it’s been there 3 weeks, it’s now being sent back due to no response from BB. I did everything I was suppose to for the refund and will likely have to pay to receive the package again. SCAM COMPANY

It’s been almost 6 weeks and I still haven’t received my jersey! Email replies that state,” it’s already been shipped so we can’t offer your refund!” NO email with tracking number!! Be careful

I had ordered from BB twice and been happy, but the third time, not so lucky. I ordered a Black to Cyan Club jersey for $61.22 and Bicycle Booth Sleeves (black) for $25.51, which with a $17.34 discount and $7.29 shipping totaled $76.68 on June 2, 2025. It is now Aug 30, 2025 and I have not received my order. Within those 3 months I have inquired about 10 times about my order to the sales email provided by BB. The first were quite polite, but as I realized the responses were a machine automated reply, Their automated support email will contain the word (reamaze). I felt like I was being ignored and demanded they send me the name of the courier and a tracking number. They provided neither. I believe they use Canada Post, at least they did the last two times I received an order. As it stands, I'm not sure what to do. Maybe I'll try phoning them and talk to a real person. Failing that I'll try and get my money back through my credit card transaction.

Ordered 2 shirts, they have never arrived and it has been over 2 months. They reply by email saying they have shipping delays. The last email I sent I asked to cancel order and refund my money. Told me it was shipped and refused a refund. I believe this company is a scam.

I would give zero stars but that is not an option. I ordered a cycling jersey. Took 2 months to receive and then it was the wrong size…I admit that was my fault. But forget about their promise for returns with no questions asked. It took me a few weeks on back and forth emails to finally get return address and instructions. Then I paid $20 to return it with a tracking number. It was received at a post office, but they never picked it up. So it’s now been returned tome and I had to pay another $20 to get package. DO NOT BUY FROM THIS COMPANY.

BEWARE!
This company is a lying, cheating SCAM. They stole my money because they took my money, sent me nothing, and have repeatedly ignored my requests for a refund.

When I tried to reach them, they just said "we're experiencing some delays." I asked again and again for a refund, they just ignore it.

This was the worst experience. I ordered a trisuit which said 7-10 days shipping. It’s been 8 weeks and I have not gotten my order. I have attempted to contact customer service who have been utterly useless and dismissive. Continually telling me it’s shipped and there is nothing they can do. DO NOT BUY FROM HERE!

I'd give a ZERO if I could.
took 3 months to receive kit. I emailed them on 5 separate occasions and got the same reply back! word for word!
Their shipping is TERRIBLE! the company is based out of Canada, BUT they ship their products from China.
the jersey fit great, BUT the bibs suck!

This is absolutely ridiculous my fiancé ordered a suit 7 weeks ago and keeps being told there was a shipping delay with no evidence of a shipping or tracking number. Do not recommend!!!

Complete SCAM DO NOT ORDER!! My order was sent MONTHS ago and STILL NO PRODUCT. Filling a dispute with my Credit Card to hopefully get refunded.

100000% SCAM. Worst customer experience ever, slow communication, robotic answers, you will never see your jerseys or money again. If you ordered something from them, do yourself a favor: contact your credit card company and report it as fraud. In a world with lots of inexpensive jersey options, choose anything other than Bicycle Booth. So frustrating!

company is a scam. does not communicate. they never filled my order. claimed it was shipped 60+ days ago - it was never shipped. they are unable to provide tracking number and impossible to talk to a person. They spend a lot of time on AI generated BS postings to make it sound like they are doing something. I cancelled their transaction through my credit card company - and it was very easy to do. i would recommend you do the same if they owe you product. maybe this will get some attention.

Same story as others. Purchased a jersey for $70 three months ago and never received it. Tried getting a refund, but "Christopher T." responded that they don't give refunds. THIS IS A SCAM, DO NOT BUY FROM THESE GUYS!!!!

Complete scam. You will never receive product. It is very hard to get your money back.

SCAM! They took my money and never shipped my item. No response to multiple emails after waiting a month. No response to the refund request.

Disputed with paypal. They gave paypal a tracking number to the wrong state and said it was delivered May 1st...

I placed my order on May 30th.

They submitted this to extend the dispute period and must be hoping I give up. I will not stop until I have my money back.

I would give this company a negative 5 stars if the system would let me. I ordered items in April never deliver the status is unfulfilled and they say it’s in work and will ship “soon” that’s a w ord they often use. Their refund policy says refund if don’t deliver in 45 days. Don’t believe it. Avoid bike booth at all cost

Ordered a jersey in march . Never received any tracking or other information . sent several emails asking about the item and each time got some excuse about shipping and tariffs . After 2 months I asked for a refund - then they went dark. So I canceled my card and disputed the charges

After waiting nearly a month for the jersey I ordered, the size was way too small for me, despite adhering to their size chart. I had to pay a 10% restocking fee and shipping costs for returning the item for a refund. It's been awaiting pick up by one of their staff in Canada for 10 days. Absolutely terrible buying experience.