Website fine- stores doubtful I had looked on the website to identify beds that would suit our needs. Because pictures can mislead, and not wanting to order something in error- visited the Yor... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ York, North Yorkshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had Angel who helped us on the day we ordered our bed and from the minute we stepped into the store to the minute we left we had a smile on our faces and could stop talking about how amazing th... Näytä lisää
We went to look for a new mattress. Left alone for about 5 minutes, then a gentleman came over, introduced himself and said any questions I'm happy to help. Sorry I forgot his name. Anyway we t... Näytä lisää
Yritys on vastannut
Bensons for Beds means a good nights rest. The staff in the York store explained everything to us and the purchasing system was easy to use. We received lots of messages informing us about the pro... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - York553
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ, York, North Yorkshire, Yhdistynyt kuningaskunta
- 1904693123
4,8
Erinomainen
653 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Purchase of a replacement mattress.e had previously purchased a new bed…
We had previously purchased a new bed and mattress and were very happy with the help and advice given. Therefore when we needed a new mattress for the spare room, we had no hesitation in going to Bensons to purchase this. The young lady Emma was more than helpful and was very informative and would recommend her and Bensons to anyone wanting a new bed.
5. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - York553
Thank you for your feedback! We’re delighted Darrell provided helpful, pressure-free support and that your delivery was quick and convenient. Enjoy your new purchase,
Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - York553
Thank you for your feedback Carol! We’re delighted Phil provided great service and helpful advice. We’ll be sure to share your kind words with him,
Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - York553
Thank you for sharing! We’re thrilled to hear Emma made your experience so enjoyable Mr Rogan.
Until next time, take care,
Megan at Customer Care!
Amazing customer service
Angel was incredibly helpful in helping me and my partner get the right mattress and was endlessly patient as we went through the entire store and still couldn’t decide. There was fantastic choice and she gave perfect advice and made what could have been a very stressful process incredibly smooth and even enjoyable! Very excited for the mattress to be delivered and wonderful customer service.
31. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - York553
Thank you for your lovely feedback Beth! We’re so glad Angel made the process smooth and enjoyable. We’ll be sure to share your kind words with her!
Megan at Customer Care!
Emma was very helpful and guided us to…
Emma was very helpful and guided us to our purchase of bed, headboard and mattress. There is so much choice but the knowledge of Emma and listening to our needs we got there - patience of a saint! Thank you
1. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - York553
We're happy to hear that you found the perfect bed, headboard, and mattress. We appreciate your kind words and are so glad that our team member's expertise and patience helped you navigate our wide selection.
Stewart - Team Bensons
Large selection of beds and the sales…
Large selection of beds and the sales assistant that dealt with us was not pushy at all. He allowed us to try all the beds we looked at and offered his advice on the beds we were looking at. Great price as well as they had 25% off.
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - York553
Thank you for your feedback Mrs Morrell! We’re so pleased you enjoyed browsing our wide selection and appreciated the helpful, non-pushy service. It’s great to hear you found the perfect bed at a fantastic price with our 25% off offer!
Sleep well,
Megan at Customer Care
Mattress purchase
Phil , our customer advisor was extremely helpful and gave a great deal ,hence the top review.
2. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - York553
We’re so glad Phil was helpful and secured you a great deal – that’s top-notch service! Thank you for your positive review – Lauryn at Customer Care 💜
It a great place to buy a mattress…
It a great place to buy a mattress helpful staff never push you and very knowledgeable.
2. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - York553
We're happy to hear that you found our staff helpful and knowledgeable, and that you felt no pressure during your mattress purchase. Thank you.
Vastaus yritykseltä Bensons For Beds - York553
We appreciate you sharing your positive experience with our customer interaction and service. We are so glad you enjoyed it! Thank you for your positive review – Lauryn at Customer Care 💜
Vastaus yritykseltä Bensons For Beds - York553
We’re thrilled you had a fantastic experience! Your support means the world to us. Thank you for your positive review – Lauryn at Customer Care 💜
Great person let us lay on bed
31. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - York553
We appreciate your feedback. We appreciate your time to leave this review.
Thank you for your review - Lauryn at Customer Care.
Helpful staff, not pushy sales people
From shop to home everything went smoothly, kept informed when mattresses would arrive, called to advise when they would be coming on the day, old mattresses taken away, which was a major bonus especially on Christmas Eve. Delivery drivers very quick an professional.
26. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - York553
We’re so happy everything went smoothly from start to finish – and on Christmas Eve too! Big thanks for mentioning our delivery team. Thank you for your positive review – Lauryn at Customer Care 💜
Bed and 2 mattresses
Wasn’t pressured at all All questions answered and everything was fully explained A very pleasant sales person too
29. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - York553
We appreciate you sharing your experience. We're happy to hear that our sales team provided a helpful, no-pressure environment and answered your questions. Thank you for your positive review – Lauryn at Customer Care 💜
Great assistant
Great assistant. Had plenty of time to discuss, ask questions and also sorted my blue light discount.
14. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - York553
We're happy to hear that you had a great experience and that our team member was helpful and thorough while assisting you with your discount. Thanks for your feedback,
Megan at Customer Care
The gentleman that assisted us was most…
The gentleman that assisted us was most helpful, very patient as my husband is disabled and he was slow and we also had our autistic grandson with us but nothing was too much trouble
17. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - York553
We're happy to hear that the service provided was helpful and patient. We appreciate your kind words and thank you for sharing your positive experience.
Elliott & Simon did a great job…
Elliott & Simon did a great job delivering our bed thank
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - York553
Thank you for your feedback David! We’re glad Elliott and Simon did such a great job with your delivery. Enjoy your new bed,
Megan at Customer Care
From purchase to delivery Bensons for beds kept me informed.
From purchase to delivery Bensons for Beds kept me informed all the way. I have purchased several beds from the company and always been satisfied with their service. Delivery men were friendly, polite and helpful.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - York553
We appreciate you sharing your continued satisfaction with our service! We're happy to hear that you were kept informed from purchase to delivery and that our delivery team was friendly and helpful.
Thank you, Team Bensons - Jess
Angel gets 5 stars
The young lady working there went out of her way to help, she was very attentive and supportive. And she would get 5 stars, however, The men were not good, on their phones, when I asked if we'd get it for Xmas, they were very negative. But Angel, I think she was called, sorted it all out and we left happy.
11. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - York553
We appreciate you sharing your experience. We're happy to hear that one of our team members provided excellent support. We'll address the concerns about the other staff members to ensure a more consistent experience. Thank you.
Thank you, Team Bensons - Jess
Great service from delivery drivers
Delivery drivers were polite and punctual and helpful
7. syyskuuta 2025
Vastaus yritykseltä Bensons For Beds - York553
Thank you for your feedback! We’re so pleased the delivery team was polite, punctual, and helpful. Enjoy your new purchase,
Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - York553
We appreciate your kind words! It's great to know that you valued our professional and helpful approach.
– Thank you, Jess- Team Bensons
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.