Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia1 Risman Place, Washington Square, CA14 3DU Workington, Cumbria, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I went in twice to look for a new bed and mattress for my new home. I was greeted by the sales person the first time and he was very helpful with explaining the differences between the beds and mattre... Näytä lisää
Yritys on vastannut
WE NEEDED A SECOND KING SIZE BED FRAME AND COULD NOT DECIDED WHICH WOULD BE THE BEST FOR OUR SITUATION. RYAN WAS VERY ENCOURAGING IN EXPLAINING EACH DETAIL REGARDING OUR VARIOUS CHOICES. WE FINALLY... Näytä lisää
Yritys on vastannut
The sales manager at the Workington branch was very helpful and succeeding in keeping our custom after being disappointed with Benson's online marketing. The great offer we found on their website coul... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Workington695
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
1 Risman Place, Washington Square, CA14 3DU, Workington, Cumbria, Yhdistynyt kuningaskunta
- 190061179
4,5
Erinomainen
170 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very friendly staff and great service
Very friendly staff and great service
Great products
8. elokuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Delivered a mattress that was not new…
Delivered a mattress that was not new and dirty and coming apart,even the driver was surprised that it was sent out without its protective corners on and the bed base was dirty.Both were sent back,but your returns depot told us initially told us"we weren't entitled to a refund",we purchased a pillow at the same time and were given a 10% discount, but we didn't get the refund on that item.
27. heinäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Workington695
Thank you for sharing your experience. We are truly sorry to hear about the condition of the mattress and bed base you received. It is completely unacceptable that these items were delivered in such a state. We understand the refund has now been processed and we will take your comments onboard regarding the pillow so we can review our processes.
Thank you for your review - Lauryn at Customer Care
Great service
Great service. Arrived on specified day and time. Delivery team were great. Really pleased with everything and will definitely use again in the future.
30. heinäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Workington695
We're so pleased to hear that you received great service and that your delivery arrived on the specified day and time. It's wonderful that our delivery team was great, and we truly appreciate your kind words. We look forward to serving you again!
Team Bensons
Helpful
I went in twice to look for a new bed and mattress for my new home. I was greeted by the sales person the first time and he was very helpful with explaining the differences between the beds and mattresses. The second time I was greeted by the manager who was also very helpful in providing advice on what bed and mattress would suit my need.
27. heinäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Workington695
We're so pleased to hear about your positive experiences with our team! It's wonderful that both our salesperson and manager were able to provide helpful advice and guide you in finding the perfect bed and mattress for your new home. Enjoy a fabulous nights sleep!
Team Bensons
Service from the store in Workington…
Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I could understand. I am currently in a wheelchair due to joint replacement surgery and he made sure I got out of the chair okay and made sure I was steady on my feet. Never had such excellent service for a bed in my life, the store was clean and tidy and really spaced well for wheelchair access.
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Workington695
Thank you for sharing this lovely review on behalf of your grandmother. We're delighted to hear that Andrew provided such exceptional service at our Workington store, taking the time to explain the mattress options clearly and helping you find the right choice.
Thank you for choosing Bensons for Beds, and we wish your grandmother many comfortable and restful nights ahead! 😊
Always go bensons for beds great beds…
Always go bensons for beds great beds my favourite shop.very good at recommending the best mattress great service great prices.
19. heinäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Workington695
We're so pleased to hear that you always choose us for beds and that we're your favourite shop! It's wonderful that you received great service and found the best mattress at great prices. Thank you for your feedback!
Team Bensons
I've already told Bensons and I will…
I've already told Bensons and I will not be ordering a thing from Benson beds again, there are other places to purchase beds and wardrobes from.
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Workington695
We're truly sorry to hear about your dissatisfaction with our products and that you won't be ordering from us again. We value your feedback.
Vastaus yritykseltä Bensons For Beds - Workington695
We are so glad to hear you received very good service in our store! Thank you for sharing your positive experience with us.
Vastaus yritykseltä Bensons For Beds - Workington695
We are so pleased you found your shipping experience easy and stress-free. Thank you for your kind words!
Spent £3000 on a bed from these only…
Spent £3000 on a bed from these only found out a year later that the delivery guys had damaged the bed.As they hid it with the mattress on top you couldnt see it went to bensons for bedas they sent aomeone out to examine it who said he couldnt fix it under warranty so now stuck with a damaged bed whilst paying for it definately wouldnt reccomend buying any beds from this company
11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Workington695
Thank you for sharing your experience. We are truly sorry to hear about the issues you've encountered with your bed and the disappointment of discovering damage a year later. We understand how frustrating it must be to be in this situation, especially with the warranty not covering the repair. We will look into this further.
Good service from shop to delivery
27. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Workington695
We're so pleased to hear you received good service throughout your experience with us. Thank you for sharing your positive feedback!
Team Bensons
excellent service
excellent service, delivered on time delivery men only to happy to carry mattress into correct bedroom, updated regularly when bed would be delivered.
29. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Workington695
We're so pleased you received excellent service and that our delivery team was happy to help with your mattress. We appreciate you highlighting our timely updates!
Team Bensons
Original salesman very knowledgeable
Original salesman very knowledgeable. Benson kept updating on progress throughout.
Delivery men informed 30mins before arrival. Both very professional and obliging.
Thankyou all involved.
19. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Workington695
We're so pleased our team provided knowledgeable service and kept you updated. It's wonderful that our delivery team was professional and obliging!
Team Bensons
Vastaus yritykseltä Bensons For Beds - Workington695
We are pleased you found the service good! Thank you !
Great service from start to finish
Great service from start to finish, Ryan was very helpful & knowledgeable & helped us make the best choice for a new mattress & pillows 👍
11. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Workington695
We're so pleased our team member was helpful and knowledgeable, assisting you in choosing the best mattress and pillows. Thank you for your kind words!
Team Bensons
Lies and poor quality
Wrong advice, wrong information, long lead time and poor products when they arrived. They also charged me to build the beds which the contractor does for free so they pocketed fee money. They wasn’t a choice for zero stars which would be my option
11. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Workington695
We’re sorry to hear about your experience and apologise for the issues you’ve raised. We have tried to contact you to discuss this further. Please could you call us back on 0333 222 6800 at your convenience so we can look into what happened and address your concerns. Thank you.
Ryan was great at accommodating me in…
Ryan was great at accommodating me in store. He was patient when I was indecisive and helped to find me the best deals.
6. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Workington695
We're so pleased our team member was great at accommodating you and helped find the best deals! Thank you for your kind feedback.
Team Bensons
The manager was lovely and couldn't do…
The manager was lovely and couldn't do anymore for me while I was in the shop super friendly. And if he could help he would nothing was too much and he spent loads of time going through beds to get me the best deal.......will definitely be back again. Great service great guy.
12. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Workington695
That’s wonderful to hear! 😊 It’s great when someone really takes the time to make sure you’re happy and getting the best deal. We’re so pleased the manager looked after you so well—friendly, patient service like that makes all the difference. We’ll be sure to share your kind words, and we look forward to welcoming you back again soon! 🛏️✨
Vastaus yritykseltä Bensons For Beds - Workington695
Thank you! We’re glad our delivery team were helpful and got everything assembled for you 😊
Excellent range of mattresses
Excellent range of mattresses, all available to try. Friendly and knowledgeable sales assistant.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Workington695
We're delighted you found an excellent mattress range and that you could try them all. It's also great to hear our sales assistant was helpful!
Team Bensons
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