Many thanks to Rob for helping myself and my partner choose a new bed and mattress. Rob came across as being very knowledgeable, without being pushy,especially when he gave my partner advice on a ne... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 3 Priory Fields, Priory Avenue, TA1 1QS Taunton, Somerset, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Heartfelt thanks to Josh who made taking my 85 year old mum to get a new bed a good experience . Patient , knowledgable , not at all pushy and happy to keep trying different mattresses etc. Have booke... Näytä lisää
Yritys on vastannut
My mattress was delivered by Carl and Steve and I was extremely impressed with how efficient they were. They made light work of taking my old mattress for recycling and moving in the new one. I am so... Näytä lisää
Perfection from start to finish. Care was taken in delivering the new bed and taking the other away. The bed is wonderful and l have never slept so well in the past. Great experience. Thank yo... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Taunton114
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 3 Priory Fields, Priory Avenue, TA1 1QS, Taunton, Somerset, Yhdistynyt kuningaskunta
- 1823423831
4,8
Erinomainen
526 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Bensons For Beds - Taunton114
We appreciate your positive feedback! We are happy our staff was helpful and provided excellent service. Thank you for your support, Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - Taunton114
Thank you for the 5-star review! We value your feedback and can’t wait to see you again. Take care, Megan at Customer Care
We bought our first mattress as a young…
We bought our first mattress as a young couple and was greeted by Kerry. She was so polite and chat and had fantastic product knowledge. She mate the hole experience a breeze and was just really kind and bubbly. We will come back for anything else we need.
20. elokuuta 2025
Vastaus yritykseltä Bensons For Beds - Taunton114
We appreciate you sharing your positive experience purchasing your first mattress. We're happy to hear that you found our team member polite, knowledgeable, and helpful, making the process easy. We look forward to assisting you again in the future, Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - Taunton114
We appreciate your positive feedback! We're so glad you enjoyed our service, delivery, and your fabulous bed. It was our pleasure to help you.
Take care, Megan at Customer Care
Excellent all round.
Great customer service from Kerry in the Taunton store. Very knowledgeable and listened to what we were looking for.
We had time to consider the options and was able to complete our order over the phone a couple of days later.
29. elokuuta 2025
Vastaus yritykseltä Bensons For Beds - Taunton114
We're happy to hear that you had a great experience in our store. We appreciate that you felt listened to and had time to consider your options. Thank you for sharing your positive feedback, Megan at Customer Care
Excellent service.
Rob was brilliant and coped with an IT issue brilliantly.
The order was processed without fuss and I had all the information I needed.
Thank you.
27. elokuuta 2025
Vastaus yritykseltä Bensons For Beds - Taunton114
We appreciate your positive feedback! We're so glad the order process was smooth and that all the information you needed was provided. We are happy the IT issue was handled well, Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - Taunton114
We appreciate you sharing your experience! We are so glad that our staff was helpful and friendly during your visit with us.
From the moment we stepped into the…
From the moment we stepped into the showroom we were not jumped on, makes every satisfying feeling to be allowed to browse freely.
Staff did announce themselves by stating if we require assistance they can be found on the sales desk.
Once had decided what we required then the staff were very knowledgeable and helpful.
19. elokuuta 2025
Vastaus yritykseltä Bensons For Beds - Taunton114
We're happy to hear that you appreciated the showroom experience and our team's helpful approach. It's great to know our staff were knowledgeable when you needed assistance. Thank you for your feedback, Megan at Customer Care
Friendly and knowledgeable staff
Friendly and knowledgeable staff
Explained everything we needed to know
16. elokuuta 2025
Vastaus yritykseltä Bensons For Beds - Taunton114
We are delighted to hear that our team was friendly, knowledgeable, and thorough in their explanations. Thank you for sharing your positive experience, Megan at Customer Care
Informative staff
The information we were given about the bed bases and mattresses was detailed and very helpful when making our choice.
11. elokuuta 2025
Vastaus yritykseltä Bensons For Beds - Taunton114
Thank you for the amazing review! We take pride in providing detailed and helpful information to our customers to help them make the best choice for their needs. It was our pleasure assisting you in finding the perfect bed base and mattress.
Helpful good explanation of different…
Helpful good explanation of different mattresses
7. elokuuta 2025
Vastaus yritykseltä Bensons For Beds - Taunton114
Thank you for the kind words! We're glad our team was able to provide a helpful explanation of our mattresses. It's our goal to make sure our customers have all the information they need to make the best decision for a good night's sleep. We appreciate your support, Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - Taunton114
Thank you so much for the kind words! We always strive to provide top-notch service and are thrilled to hear that we met your expectations. See you again soon!
Very helpful and informative and would…
Very helpful and informative and would deal with them again.
28. heinäkuuta 2025
Vastaus yritykseltä Bensons For Beds - Taunton114
Thank you for your kind words! We're delighted to hear that you had a positive experience with us and we look forward to the opportunity to work with you again in the future, Megan at Customer Care
Really easy to book and pay for a new…
Really easy to book and pay for a new bed / mattress on line
29. heinäkuuta 2025
Vastaus yritykseltä Bensons For Beds - Taunton114
Thank you for your positive feedback! We're thrilled to hear that our online booking and payment process was a breeze for you. We strive to make our customers' experience as smooth and convenient as possible. We appreciate your support, Megan at Customer Care
Helpful concise and clear.
29. heinäkuuta 2025
Vastaus yritykseltä Bensons For Beds - Taunton114
Thank you for the positive feedback! We strive to provide excellent and efficient service for our customers. It's great to hear that we were able to meet your expectations, Megan at Customer Care
pleasant staff and knowledgeable…
pleasant staff and knowledgeable without being pushy
26. heinäkuuta 2025
Vastaus yritykseltä Bensons For Beds - Taunton114
We appreciate your feedback and are so glad you found our staff pleasant and knowledgeable. We aim to provide helpful, pressure-free service.
Take care,
Megan at Customer Care.
This is no reflection on the beds which…
This is no reflection on the beds which are very good value for money , extremely well built and easy to assemble , having assembled many to date an “installers nightmare” is the new plastic packaging containing the (nuts, bolts, dowels washers etc) for assembly.
Having to cut into the plastic with a Stanley knife brings risk is cumbersome and is inseparable from the cardboard backing which prevents ♻️ not to mention the increase in assembly time!!
This requires a review to assess the above issues and improve the whole experience of assembly and safety.
24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Taunton114
We appreciate your feedback on our beds' quality and assembly. We're sorry the packaging of the hardware caused difficulty, hindering recycling and increasing assembly time. We will review this to improve the assembly experience and to help us to become more environmentally friendly.
Thank you,
Megan at Customer Care.
Enjoyable Purchase Experience
Chris was very knowledgeable, gave us a lot of advice as we were not sure what type of mattress would suit us best and helped us with our decision. Not bad the mattress delivered yet but the sales experience was good
21. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Taunton114
Thank you for your kind words, ! Helping customers make the right decision is what we strive for at our store. We hope your new mattress brings you the best sleep ever, Megan at Customer Care
Christopher
Christopher, was very knowledgeable and helpful. He explained the various options we might have regarding our choice of mattress, and some possibilities that we might not have considered. He also persuaded us to buy the premium divan base as it had superior construction, offered a wider range of fabrics and could be placed on castors. We were also able to purchase some new pillows which he again demonstrated to us and was well informed regarding their suitability to us as individuals. Although we have a Bensons for Beds closer to us, we decided to make the purchase from Taunton because of the excellent service and rapport we had with Christopher.
20. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Taunton114
Thank you for your review, we are thrilled to hear that Christopher provided exceptional service and helped you make informed decisions on your purchase. We pride ourselves on offering a wide range of options and knowledgeable staff to ensure our customers are fully satisfied. We appreciate your loyalty and look forward to serving you again in the future. Sweet dreams on your new mattress and pillows, Megan at Customer Care
Brilliant service throughout,
Brilliant service throughout, court
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Taunton114
Thank you for sharing your experience with us, Court! We are delighted to hear that our service has been brilliant for you. We strive to provide exceptional service to all of our customers, Megan at Customer Care
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.