The staff in the shop were really helpful and helped us find the same mattress that we had previously purchased and love. Process was really quick and easy. We have bought the same style mattress 3... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 7 Portrack Retail Parktail Park, Cheltenham Road, TS18 2SP Stockton, Cleveland, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Stuart was very helpful and patient whilst we took our time trying different mattresses (with a crying baby in tow!). He took onboard feedback and comments to help guide us to the perfect mattress.... Näytä lisää
Yritys on vastannut
Excellent service, from choosing our guest bed to having it delivered and assembled. We were kept updated throughout . Delivery was on time. Staff were polite, professional and knowledgeable. The deli... Näytä lisää
Yritys on vastannut
Marie was very helpful and knowledgeable, completely not pushy just friendly and informative. There was a good range to choose from and some good deals too, as a returning customer all my details were... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Stockton27
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 7 Portrack Retail Parktail Park, Cheltenham Road, TS18 2SP, Stockton, Cleveland, Yhdistynyt kuningaskunta
- 1642673233
4,9
Erinomainen
529 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful staff
Very helpful staff, helped us with sorting out delivery date going,through details carefully.
2. kesäkuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
We appreciate you sharing your experience! We're happy to hear our staff was helpful in carefully sorting out your delivery date and details. Take care, Megan at Customer care
Mark
Mark, our salesman was very helpful, not 'pushy' but there when we needed advice. A very pleasant experience.
2. kesäkuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
We're happy to hear that your experience was pleasant. It's great to know that our team member was helpful and provided the advice you needed. Thank you for your feedback, Megan at Customer care
Stuart was friendly and very…
Stuart was friendly and very knowledgeable helping us select the correct mattress for our needs
4. kesäkuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
We're happy to hear that our team member's knowledge helped you choose the perfect mattress. We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you for your 5 star review James. We hope you love your new order, Megan at Customer care
Staff were very helpful and…
Staff were very helpful and informative. They were not pushy and allowed me time to decide on my purchase
22. toukokuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
We appreciate you taking the time to share your feedback. We're happy to hear that our staff was helpful and informative, and that you had time to decide. Take care, Megan at Customer care
The lady who served me was very informative and pleasant.
The lady who served me, was very informative about the difference between each mattress, and she was very pleasant.
23. toukokuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
We're happy to hear that the staff member provided you with helpful information about our mattresses, and we appreciate your positive feedback regarding their pleasant service. Thank you, Megan at Customer Care
The salesperson came straight over and…
The salesperson came straight over and was asking how she could help me, I showed her the bed frame and mattress that I required. I was informed that they didn’t have a bed frame to show but I could try the mattress. I was taken upstairs and I was being told all about the mattress and how it arrived rolled up. After testing the mattress we went back downstairs and I purchased the bed frame and mattress.
18. toukokuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
We're glad you enjoyed your experience. We appreciate that the salesperson was helpful and provided you with the information needed to make your purchase. Thank you for your feedback, Megan at Customer Care
Benson for beds Portrack lane
We recently purchased an Ottoman bed from Bensons on Portrack lane Teesside, the whole process was completely trouble free, from the initial visit to the store we where not rushed, shown several options and allowed to take our time in making our choice, I believe the person who helped us was Mark Hood.
The delivery guys were also fantastic Paul Kendal and his mate were punctual, efficient and extremely courteous. They arrived 7:30am and finished assembling and cleared away all the packing by 8:00am. We had new carpets fitted and they removed their work shoes without the need for me to ask them.
All in all the people we dealt with are a credit to this company.
12. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you for sharing your amazing experience at Bensons on Portrack Lane! We are delighted to hear that you had such a seamless and enjoyable shopping experience thanks to our team members Mark and Paul. Your satisfaction is truly our top priority. We look forward to serving you again soon! #CustomerSatisfaction #ExcellentService #BensonsExperience
No pressure
No pressure, very knowledgeable, very accommodating and just generally a pleasure to deal with the staff
1. toukokuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you for your kind words! We strive to make our customers feel comfortable and well-informed throughout their experience with us. Your satisfaction is our top priority! Thank you for choosing our business. :) #customerhappiness #topnotchservice
Very helpful
Mark (Stockton branch) was very helpful. Gave us the advice we needed on the products and talked us through the information. Even when I had a problem sorting the finance out, I phoned him & he sorted it out.
6. toukokuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you for sharing your positive experience with Mark at our Stockton branch! We are thrilled to hear he provided excellent service and went above and beyond to assist you with your needs. Our team is committed to providing exceptional customer service and we are happy to have Mark on our team.
We were shopping for a new mattress
We were shopping for a new mattress, but were finding it a daunting experience with so much choice and pricing range. Having experienced disappointing service elsewhere, we opted to try ‘Bensons for Beds’ at their Stockton store, and are so happy we did! There we met Mark, who as floor assistant provided a first-rate service sharing his knowledge and expertise in a witty, friendly and ever so helpful manner. There is a vast range of choice on offer at Bensons, but Mark helped us make an informed choice advising us to best test the beds early in the day, if possible, to help make an impartial decision when we were rested and not tired. We came back the next day, and once more Mark gave us his time and expertise, allowing us time to test the beds, stepping back when necessary, and being on hand to offer practical advice when needed. We eventually chose our mattress the ‘i gel nano tech’, made our purchase, and opted for some pillows to go as well. Overall, our experience at Bensons has been extremely positive made better by great staff, a smooth sales process and a super selection of mattress ranges to choose from. Mark you’re a star - thank you!
25. huhtikuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you so much for sharing your positive experience with us! Our team at Bensons for Beds strives to provide top-notch service and make your mattress shopping experience as smooth and enjoyable as possible. We are thrilled to hear that Mark was able to assist you in finding the perfect mattress and pillows, and we appreciate your kind words. Thank you for choosing Bensons for Beds!
Sleep well,
Team Bensons💜
One word good
3. toukokuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you for taking the time to leave us a review! We are thrilled that you had a great experience with us. Your support means the world to us!
Sleep well,
Team Bensons💜
Excellant service from Paul
Paul who helped me was friendly, helpful and professional.
The store was well laid out and the product range was extensive. I liked the way you could mix and match the headboards and bases.
The other 2 staff were also very good. I came away with a great product, good deal and very happy
24. huhtikuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you so much for sharing your experience with us! We are thrilled to hear that our team, especially Paul, provided you with excellent and professional service. Our goal is to make our customers happy and we are glad that you found the product range and store layout to your liking. We hope to see you again soon!
Sleep well,
Team Bensons💜
Mike
Mark, the manger was excellent very helpful and knowledgeable. We would definitely recommend.
21. huhtikuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you for your kind words, we are happy to hear that Mark provided excellent service! We appreciate your recommendation and look forward to seeing you again in the future.
Sleep well, Team Bensons💜
Lots of helpful advice
Lots of helpful advice, showroom perfect size and range of beds available.
24. huhtikuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you for the wonderful feedback! We strive to provide a variety of options to meet our customers' needs and are thrilled to hear you found our showroom and advice helpful. We appreciate your support!
Sleep well, Team Bensons💜
Helpful friendly member of staff
Helpful friendly member of staff, have shopped with u for years.
18. huhtikuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you for being a loyal customer for years! Our friendly staff is always ready to help and make your shopping experience pleasant. We look forward to seeing you again in the future!
Sleep well, Team Bensons💜
Great customer service and product…
Great customer service and product information. Everything explained clearly
19. huhtikuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you for the amazing review! Our team strives to provide top-notch customer service and clear product information. We're thrilled to hear that we hit the mark for you. We appreciate your support and hope to see you again soon!
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you so much for your amazing review! We always strive to provide excellent service to our customers and it's always so rewarding to hear we've succeeded. We truly appreciate your support and hope to see you again soon!
Quality salesman who knew his products…
Quality salesman who knew his products well
Quality product
Quality installation team
Thank you all.
19. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Stockton27
Thank you for your kind words and for choosing us as your trusted provider. We are grateful to have such knowledgeable and skilled team members who ensure top-notch products and installation services. Your satisfaction means everything to us!
Brand New Ottoman Bed
Wonderful experience buying an ottoman bed, mattress and headboard from Marie at Stockton Benson for beds, would thoroughly recommend
16. maaliskuuta 2025
Vastaus yritykseltä Bensons For Beds - Stockton27
We are thrilled to hear about your wonderful experience with our team at Stockton Benson for beds! Thank you for recommending us, Marie and I truly appreciate it. Enjoy your new ottoman bed, mattress, and headboard!
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