Walked into the shop in stirling just for window shopping and viewing my options for a bed and i got attended to be an exceptional lady -Carole. I ended up buying a bed . She was great with us , took... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Went in one weekend looking for a budget(ish) bed, with storage ( quote only ), and was assisted by Maria ( Stirling shop ). Very helpful and friendly. Went back a week later to be met by Maria a... Näytä lisää
Yritys on vastannut
Great experience from start to finish. I met Paul in the Stirling branch. I told him I wouldn’t be buying today, just looking and collecting ideas. No problem. I return several weeks later to buy... Näytä lisää
Yritys on vastannut
We’ve had a great experience, Carol was so professional and helped us to find the best mattress for us. Surely the best money ever spent. High quality mattress and fantastic customer service. Definite... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Stirling750
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, Yhdistynyt kuningaskunta
- 1786474926
4,8
Erinomainen
497 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
10/10 service.
Davies the sales rep who assist us was great. Very knowledgeable, personable and helpful. Can't wait for our new bed to arrive!
4. helmikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
We're so happy to hear that the sales representative was knowledgeable, personable, and helpful! We appreciate your feedback and hope you love your new bed.
Had a little issue with the tv bed but…
Had a little issue with the tv bed but Stirling Bensons sent 1 of their guys kut to look at it and he fixed the issue in no time thank
2. helmikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
We're happy to hear that our team member was able to resolve the TV bed issue quickly for you. We appreciate your feedback and are glad we could help!
Very helpful shop assistant
Very helpful shop assistant. Order came when he said it would. The delivery men were efficient & friendly. We are pleased with the product. One suggestion would be it would be helpful if all the fittings were not all put together in the same bag.
29. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
We're happy to hear that the shop assistant was helpful and that the delivery was efficient and friendly! We appreciate your suggestion regarding the fittings and will look into it.
Great service in the sale and the…
Great service in the sale and the delivery. All knowledgeable and friendly
25. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
We appreciate your positive feedback. We're happy to hear you received great service from our knowledgeable and friendly team during the sale and delivery!
Paul was very helpful and the purchase…
Paul was very helpful and the purchase agent through without stress.
24. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
We appreciate you sharing your experience with us. We are so glad to hear that our agent was helpful and made the purchase stress-free.
Great from start to finish
Great from start to finish. The inflatable 'test bed' was enlightening. Changed what we normally look for. Salesman really knew his stuff and explained every detail so we could clearly see the difference between the products we were considering.
27. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Stirling750
We're glad you enjoyed your experience. It's great to hear that the demonstration helped you discover new preferences and that the detailed explanations enhanced your understanding of our products. Thank you for sharing your positive feedback!
Assistant was very attentive and…
Assistant was very attentive and knowledgeable. She explained the product differences and made sure I got the most suitable product
23. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
We appreciate you sharing your experience! We're happy to hear that our assistant was attentive and knowledgeable and ensured you got the most suitable product.
Igel 4000i mattress
Staff were great with us (Maria) and made the experience really easy. We are delighted with the IGel 4000 mattress
19. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
We're so happy to hear that our staff made your experience easy and enjoyable! It's great you are delighted with your new iGel 4000 mattress. Thanks for your review!
Great sales team
Great sales team. Carol and David were so helpful and knowledgeable. Made choosing a new mattress easy.
16. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
We're so happy to hear that our sales team was helpful and knowledgeable! We appreciate you mentioning how easy they made choosing a new mattress.
Great service
20. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
Thank you for your positive feedback!
Excellent service from Autumn
My recent visit to your store can only be described as one of total satisfaction. On entering store we were warmly welcomed by Autumn who proceeded to take us through the process of selecting and receiving the correct bed, this was achieved by trying out various mattresses, measuring of bed base, design and fabric of Bed base. At no time did I feel obligated or pressured into the purchase. We were not rushed into our decision and were actively told to take time and consider our decision. After selection of bed, Autumn then proceeded to discuss in full the options of finance, again going over each part several times to ensure we made the correct decision for us. We can only thank Autumn for her professionalism, patience and kind manner in which our experience was made stress free.
14. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Stirling750
We're happy to hear that you had a satisfying store visit. It's great to know that the assistance you received made the selection process stress-free. We appreciate your positive feedback regarding the professionalism and patience shown during your experience.
Autumn was sales lady and she was…
Autumn was sales lady and she was excellent in understanding what was needed
15. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
We appreciate you sharing your experience. We are so glad to hear that our sales team understood what you needed and provided excellent service.
Lots of different options
Lots of different options to try and had a good discount on. One charge was a bit unclear and on phoning was clarified and apology given on it not being made clearer during the sale
14. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
Thanks so much for the review! 🎉
Great to hear you enjoyed all the options (and the discount — always a win!).
Sorry one of the charges wasn’t super clear at first, but we’re glad the team could clear it up quickly. If you ever need anything else, we’re only a call away!
Megan at Customer Care😊
Helpful staff
Maria was extremely helpful and knowledgeable - she made the whole process of picking a new mattress easy and fun.
2. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
Thank you so much for your lovely review! 😊 We’re thrilled to hear Maria made choosing your new mattress both easy and fun — that’s exactly the experience we want for every customer. We’ll be sure to pass your kind words on to her!
We’d love to serve you again in the future.
Megan at Customer Care
Post-sale communication needs attention
Shop experience was fine, product, staff and price all good, finance was good and delivery team were fine. However, other than one or two key emails, post-purchase communication from Bensons was poor, including on the day of delivery, when the tracking app proved completely useless.
5. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
We appreciate your feedback and are happy the in-store experience was positive. We're sorry our post-purchase communication and tracking system fell short of expectations. We'll review this to improve our service. Thank you for the review - Lauryn at Customer Care.
Excellent service from Autumn today at…
Excellent service from Autumn today at Stirling branch. Thanks for helping us choose the perfect bed for us. Can’t wait for delivery very soon!
10. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Stirling750
We’re so glad Autumn gave you fantastic service at Stirling and helped you find the perfect bed – enjoy your new purchase! 💜 Thank you for your positive review - Lauryn at Customer Care
Its was an interesting and very good information ok experience
Very helpful and put my mind at ease when i asked questions
10. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - Stirling750
We’re so glad our team could answer your questions and put your mind at ease – that’s exactly what we aim for! Thank you for your positive review - Lauryn at Customer Care 💜
Marie was fantastic and explained…
Marie was fantastic and explained everything perfectly.
5. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
Thank you for sharing your feedback Mr Young! We’re so pleased to hear Marie was fantastic and explained everything perfectly. We’ll make sure she gets the recognition she deserves! 😊
- Megan at Customer Care
The salesman was great and excellent…
The salesman was great and excellent knowledge regarding beds
2. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
Thank you for your feedback Lynn! We’re so glad our salesperson could share their expertise and make your experience great. We’ll be sure to pass on your kind words!
Thanks again for your support—it means a lot!
Megan at Customer Care
Clear advice
Clear advice, positive customer service and listening to the customer. Sounds simple but not our experience elsewhere.
1. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stirling750
Thank you for sharing! We’re delighted our team could provide clear advice and truly listen to your needs – that’s what great service is all about.
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care!
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