We met Sheraz in the Stevenage store who was brilliantly helpful and helped us choose a mattress we liked. We weren't able to buy instore as our children were getting tired and hungry but I was able t... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 1d Roaring Meg Retail Park, London Road, SG1 1XN Stevenage, Hertfordshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Jake helped us with out mattress/bed frame shops we've been to many other shops in person and looked online. His customer service was excellent and helped us save some money too! Their own brand mattr... Näytä lisää
Yritys on vastannut
Sarah was excellent! She was extremely knowledgeable and helpful. She gave good, clear information on all the products we looked at. She was also very friendly and approachable.It made it very easy fo... Näytä lisää
My experience of buying an expensive mattress from bensons has been mixed. I chose bensons because I thought they had a good level of expertise. I went in store in Hertfordshire where they had a tool... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Stevenage493
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 1d Roaring Meg Retail Park, London Road, SG1 1XN, Stevenage, Hertfordshire, Yhdistynyt kuningaskunta
- 1438312172
4,8
Erinomainen
490 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The staff member service was very…
The staff member service was very pleasant and helpful did her best to get us a great deal
12. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stevenage493
We're so pleased to hear that our staff member was pleasant and helpful and secured a great deal for you. Thank you for your positive feedback.
A great service
1. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stevenage493
We’re so glad you had a great experience with our service! 💜 Thank you for your positive review - Lauryn at Customer Care
Super delivery experience
Super delivery experience. Arrived when they said they would having phoned to give me a more exact time. Happy and helpful when they arrived removed my old mattress and put my new one in place almost before I could notice it happen!! Explained what I needed to do next and left letting me get on with the rest of my day.
11. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stevenage493
Thank you so much Adrienne! Our delivery team will be thrilled to hear this. Glad they could whisk away the old mattress, set up the new one, and keep your day running smoothly. Enjoy the comfort,
Megan at Customer Care!
Surprised and pleased
Connor in Stevenage was very helpful and knowledgeable when purchasing my original and replacement mattress. Sadly, the first mattress was faulty within a year. But, Bensons were good to their replacement policy. An independent assessor visited and within a week I was able to choose either a refund or another mattress.
I chose a new more expensive one which was delivered within two weeks. And, because of their honesty and upholding their policy, I have purchased a second mattress for our other bedroom.
26. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Stevenage493
We're happy to hear that the team member in Stevenage was helpful during your mattress purchases. It's good to know our replacement policy worked well for you, and you were able to find a suitable replacement. Thank you for your positive review – Lauryn at Customer Care 💜
Vastaus yritykseltä Bensons For Beds - Stevenage493
Thank you for giving us 5 stars Mr Benn! We’re glad our team was helpful and made the process quick and easy. We appreciate your feedback,
Megan at Customer Care
I must say the service I got at…
I must say the service I got at Stevenage branch young lady who served me her name is Sarah she was brilliant really gave me a lot of time as I suffer from anxiety a little bit and she made me very comfortable recommend anybody to go speak to her she was brilliant and the other stuff I bumped it into on the way round we're also very good but she's the one that sorted me out very grateful cuz it is hard when you've got some form of anxiety mental health problem or something like that you need support like that
2. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Stevenage493
Thank you for sharing your experience Trevor! We’re so pleased to hear Sarah at our Stevenage branch provided such brilliant support and made you feel comfortable throughout the process. Your kind words mean a lot, and we’ll make sure Sarah and the team know how much you appreciated their care. We’re proud to offer a welcoming environment for all our customers and look forward to seeing you again soon.
Sleep well,
Megan at Customer Care
Staff were very attentive and listened…
Staff were very attentive and listened to my needs . Got a great deal in the sales and they helped me load my matress into my van . Job jone 👍
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Stevenage493
We’re so glad our team was attentive and helpful, and that you got a great deal. Helping you load the mattress was the least we could do – enjoy your new bed!
See you next time! Megan at Customer Care 😊
Good purchasing experience
Recently purchased a new mattress. Visited a few branches before deciding which to go for, but in all the staff were friendly, helpful and very knowledgable. Basically ended up purchasing from my local branch but as I say in all we visited we had a good experience.
2. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Stevenage493
We’re so glad every branch gave you a friendly, knowledgeable experience and helped you find the perfect mattress locally – that’s wonderful to hear! Thank you for your positive review – Lauryn at Customer Care 💜
Vastaus yritykseltä Bensons For Beds - Stevenage493
We are happy to hear that you found our customer service to be very good and not pressured. We appreciate you taking the time to leave us this great feedback! – Lauryn at Customer Care 💜
Great customer service from Georgia in store.
Georgia who helped us with our Mattress selection was very helpful. Her knowledge and understanding of the brands she was selling was very good. Georgia made the entire experience very easy and enjoyable.
28. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - Stevenage493
We’re so glad Georgia made your mattress shopping easy and enjoyable! Her knowledge really shines through. Thank you for your positive review – Lauryn at Customer Care 💜
Friendly
Friendly, polite, happy staff, answered lots of our questions, Thank you Tara
10. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - Stevenage493
We're happy to hear that our friendly, polite, and happy staff answered your questions! We appreciate your positive feedback and thank you!
The salesman Colin was helpful
The salesman Colin was helpful, polite even though this was not a big sell. When we went into Dreams the salesman had such a bad attitude that we left
13. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - Stevenage493
Thank you for your kind words Mr Rieger! We’re so pleased Colin made your experience a great one. We appreciate you choosing us and look forward to helping again in the future.
Best Wishes,
Megan at Customer Care
Tara was very helpful
Tara was very helpful. The informatiom she gave us made us choose the right product thay suits our needs. Thank you bery much for being helpful
4. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - Stevenage493
Thank you for your kind words! We’re so pleased Tara was able to provide the information you needed to find the perfect product. We’ll make sure she sees your feedback,
We’re here whenever you need us — thanks for being a valued customer,
Megan at Customer Care
The staff were knowledgeable, patient, and helped us choose the perfect bed that suited both our comfort and budget.
We recently purchased a bed from Bensons for Beds and had an excellent experience from start to finish. The staff were knowledgeable, patient, and helped us choose the perfect bed that suited both our comfort and budget. The delivery was smooth and on time, and the quality of the bed is fantastic — sturdy, comfortable, and exactly as described.
Overall, very happy with the entire purchase process. Highly recommended for anyone looking for great quality beds and reliable customer service!
30. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Stevenage493
We're happy to hear that you had an excellent experience purchasing your new bed. It's great to know our staff were helpful and the delivery was smooth. We appreciate you recommending us!
Brilliant service from start to…
Brilliant service from start to finish.. can’t praise them enough!
30. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Stevenage493
We are happy to hear that you received brilliant service. We appreciate you taking the time to leave us such positive feedback!
Great service from ordering through to…
Great service from ordering through to delivery.
21. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Stevenage493
We’re delighted to hear you had great service from ordering right through to delivery! Making the process smooth and stress-free is what we aim for every time. 💜
Thank you for your positive review Suzanne – Lauryn at Customer Care
Knowledgeable staff
Knowledgeable staff, friendly and helped us make the right choice. Clear details about delivery. All good!
25. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Stevenage493
We’re thrilled to hear that our team was knowledgeable, friendly, and helped you make the right choice. It’s great to know the delivery details were clear and everything went smoothly. Your feedback is truly appreciated!
Thank you for your positive review – Lauryn at Customer Care 💜
Vastaus yritykseltä Bensons For Beds - Stevenage493
Thank you for your feedback! We’re delighted to hear you had a good experience and that our sales team provided great support. Your comments are truly appreciated.
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service in Stevenage store…
Excellent service in Stevenage store from Sarah and then excellent service from Craig and Kev delivery team who were fabulous
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Stevenage493
We’re so pleased you found plenty of choice and that our staff’s knowledge helped make your experience easier! That’s exactly what we aim for every day.
Thank you for your positive review Trish– Lauryn at Customer Care 💜
What a great experience
What a great experience we had when we went into the Stevenage branch to order a new mattress. From the moment we walked in, we were warmly welcomed and shown everything we asked about.
The experience was EXCELLANT!; joyous even. We had a laugh with the salesman and went away satisfied. if the product is anything like the service, i'll be more than happy
18. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Stevenage493
We're happy to hear that you felt welcomed and satisfied with the service at our branch. We appreciate your positive feedback and hope you enjoy your new mattress.
Thank you,
Megan at Customer Care
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.