I purchased a brand new mattress, ottoman base and headset over the bank holiday weekend. The sales staff (Shabaz) and the management team (George) were excellent. Both were very courteous and profess... Näytä lisää
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Sijainti
Vaihda sijaintiaSlough Estate Retail Park, Bath Road, SL1 4DX Slough, Berkshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Greeted welcome by Sarbjit Good knowledge and advise given and factual Very thorough service and very helpful Let’s hope the delivery process is as good Thanks
Delivery of bed was super efficient and very communicative. We are yet to use it as are moving house and had to place in storage until we purchase our new place but very excited to try it
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We visited the Slough store as our local store in South Ruislip has now closed down. (Bought a bed there about 4 years ago). Keith was brilliant attending to our requirements, without the hard sell.... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Slough Estate Retail Park
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Slough Estate Retail Park, Bath Road, SL1 4DX, Slough, Berkshire, Yhdistynyt kuningaskunta
4,7
Erinomainen
189 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent sales and delivery staff.
7. syyskuuta 2026
Greeted welcome by Sarbjit
Greeted welcome by Sarbjit
Good knowledge and advise given and factual
Very thorough service and very helpful
Let’s hope the delivery process is as good
Thanks
3. syyskuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Excellent customer service
I purchased a brand new mattress, ottoman base and headset over the bank holiday weekend. The sales staff (Shabaz) and the management team (George) were excellent. Both were very courteous and professional and helped me select the right bed and also offered me a very good deal. I would recommend Bensons for Beds-Slough to other customers!!!
31. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
Hello Amrita,
Thanks for sharing your experience! 😊 We're so pleased our team could turn things around and help get your fabulous new bedside table home without the delivery cost becoming a nightmare. A big thank you for taking the time to contact us, and we're delighted that our Head Office team could help make it happen. Enjoy your stylish new bedside table, and we hope it takes pride of place for many years to come,
Megan | Customer Care Specialist🛏️✨
My overall experience with Benson4beds…
My overall experience with Benson4beds have been nothing less than excellent from the moment my order was placed to the time it was delivered.
28. elokuuta 2026
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
Hello,
Thank you for your wonderful review! 😊 We're thrilled to hear your experience with Bensons for Beds was excellent from the moment you placed your order right through to delivery. Enjoy your new purchase, and thank you for choosing us,
Megan | Customer Care Specialist
Delivery of bed was super efficient and…
Delivery of bed was super efficient and very communicative.
We are yet to use it as are moving house and had to place in storage until we purchase our new place but very excited to try it
28. elokuuta 2026
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
Hi Katie,
Thank you for your lovely feedback! 😊 We're delighted to hear that your bed delivery was super efficient and that our team kept you well informed throughout the process.
While it's a little longer before you get to enjoy your new bed, we're thrilled to know you're excited to try it once you're settled into your new home. We hope the move goes smoothly and that your new bed provides many years of comfort when the time comes. Thanks again for choosing Bensons for Beds, and best of luck with your house move,
Megan | Customer Care Specialist⭐
I was assisted by Keith who was very…
I was assisted by Keith who was very professional, helpful and patient.
I really liked the fact that unlike others I’ve met in other branches, he was not pushy. I ended up purchasing a very good mattress. Thank you.
25. elokuuta 2026
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
Hello,
Thank you for your fantastic review! 😊 We're so pleased Keith made your experience a positive one with his professional, patient, and no-pressure approach. Congratulations on your new mattress, and thank you for choosing us. We hope it brings you many nights of great sleep,
Megan | Customer Care Specialist⭐
The sales advisor was very professional
The sales advisor was very professional. He did not pressure us into a sale, he just gave us our options and we chose a great bed. He was very pleasant to deal with. Clearly highly experienced.
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
Hello Steve,
Thank you for your wonderful review! 😊 We're delighted to hear that our sales advisor provided such a professional and relaxed experience. It's fantastic to know that you felt no pressure, were given clear information about your options, and were able to choose a great bed that's right for you.
Wishing you many nights of perfect sleep ahead,
Megan | Customer Care Specialist
Promised delivery date was never real
Promised delivery date was never real — had to fight for a refund of my time and trust
Ordered a Sealy Bronte mattress and protector (£1,659.98) in person at the Slough store. The salesperson, Keith, told me clearly it would be delivered on 21 August, and I planned around that. What I didn't find out until later is that Bensons' own system generated a second, contradictory order confirmation just 36 minutes after the first — already showing a delivery date of 2 September — and nobody bothered to tell me. I only found out because I had to chase them myself.
On 21 August, the day I'd been promised delivery, no one called. I waited until midday, then rang them, and was told it had actually slipped to 2 September — nearly two weeks late, with zero warning. After a frustrating call I managed to talk them down to 27 August, still six days later than agreed, with no real explanation for how a "confirmed" delivery date could be wrong before the order was even a day old.
If you buy in-store, don't trust the delivery date you're given verbally — check your email for a second, contradicting confirmation, because Bensons apparently won't tell you about it themselves.
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
Thank you for taking the time to share your feedback. I am truly sorry to hear about the frustrating experience you had with your recent mattress order, particularly regarding the conflicting delivery dates and the lack of communication. We understand how disruptive this can be when you've made plans around a promised date. We sincerely apologise for the inconvenience and the trust that was lost. I can see the order has now been cancelled and I will review your comments internally to improve our processes.
Thank you for your review - Lauryn at Customer Care
Great service
Great service, kept me informed all the and mattress delivered on time as promised
16. elokuuta 2026
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our service and that your mattress was delivered on time. Our goal is to always keep our customers informed and satisfied. You can count on us for all your future mattress needs.
Buying a bed can be stressful and not…
Buying a bed can be stressful and not much fun but my husband and I had a great experience at Bensons in Slough. Surbjit was so friendly and helpful throughout. He offered us many options and had very good knowledge of all the products. The process all went through smoothly. We would definitely recommend Surbjit and this store.
2. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
We're so pleased to hear that buying a bed was a great experience for you! It's wonderful that our team member was friendly, helpful, and knowledgeable, making the process smooth. Thank you for your recommendation!
Team Bensons
Perfect mattress!
25. heinäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
Thank you for your review! We're thrilled to hear you're enjoying your perfect mattress. Wishing you many comfortable and restful nights ahead! 😊
Lovely friendly sales man
Lovely friendly man, helped me and my mum find perfect bed. Was very patient and sweet with my daughter as well who was running around. We were hesitant to buy a bed on the day but were so happy with the service we did. Would defo recommended surbjit.
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
Thank you for your wonderful review! We're delighted to hear that you and your mum found the perfect bed with Surbjit's help. It's fantastic to know that he was patient, friendly, and took the time to make sure you felt confident in your choice.
Thank you for your recommendation and for choosing Bensons for Beds. We hope you enjoy your new bed for many years to come! 😊
Delivered on time and with no issues
Delivered on time and with no issues. Delivery team could not be faulted. Thank you.
13. heinäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
We're so pleased your delivery was on time and without any issues. It's wonderful to hear that our delivery team provided excellent service. Thank you for your kind feedback!
Lilianna at Slough was so knowledgeable…
Lilianna at Slough was so knowledgeable and helpful, I got exactly what I wanted
3. heinäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
We're so pleased our team member was knowledgeable and helpful, and that you found exactly what you were looking for. Thank you for your kind feedback!
Brilliant service by Liliana at Bensons for Bed Slough
Brilliant service by Liliana at Bensons for beds, Slough branch. She was very friendly and patient. She explained in detail and showed us around to make sure we made the right decision. She even gave us a lot of time to decide to make the right choice. Thank you and we will surely recommend others to purchase from this store.
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
We're so pleased to hear our team member provided brilliant service, being friendly and patient. It's wonderful that they explained everything in detail and gave you ample time to make the right decision. Thank you for your kind recommendation!
Team Bensons
Very knowledgeable and customer care fab
Very knowledgeable and after discussing my needs really helped me choose the right one
30. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
We're so pleased our team was knowledgeable and helped you choose the right product after discussing your needs. Thank you for your kind words!
Team Bensons
Great Service
The whole process was great. The salesman showed us all the mattress in the shop. There was no pressure to buy. Lots of communication about the progress of the order. All arrived on time, delivered and installed well. Great mattress Would recommend
25. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
We're so pleased to hear your whole process was great, from our salesperson showing you mattresses without pressure, to excellent communication about your order. It's wonderful that everything arrived on time and was installed well. Thank you for your recommendation!
Team Bensons
Very professional service
Everything was handled very professionally from start to finish. The very pleasant salesman in the shop didn’t push the sale as so often happens. I was informed the progress of my order all along the way and the week before the mattress was being delivered I was given a 2 hour slot as to when delivery would take place on the date I was given. The two gentlemen who delivered were very polite and took the mattress and placed it on my bed base and they were within the time slot given. I would definitely go to Bensons in the future.
26. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
We're so pleased to hear about your excellent experience, from the helpful sales assistance to the polite delivery team. It's wonderful that your order progressed smoothly and that you're happy with the service. Thank you for your kind feedback!
Team Bensons
George (slough branch) was amazing
George (slough branch) was amazing, helpful, knowledgeable on products and made my decision on the Tumpur mattress quick and easy! And the mattress is beyond amazing! Thanks George
21. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
We are so pleased to hear our team member provided such helpful and knowledgeable assistance, making your mattress decision quick and easy. We're delighted you love your new mattress!
Team Bensons
Vastaus yritykseltä Bensons For Beds - Slough Estate Retail Park
We're so pleased our team was helpful. Thank you for sharing!
Team Bensons
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