We had to use the 40 night comfort guarantee as we just didn't get on with the first mattress we chose. But they made it all very easy, and the staff in-store at Drakehouse sorted everything out f... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit 19 Drakehouse Retail Park, Waterthorpe, S20 7JJ Sheffield, Yorkshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
From buying the bed to delivery it was all satisfactory and would definitely use you again, this is the 3rd time and no problems
Friendly staff who knew what they were talking about. Salesperson Jane explained all about the different types of mattresses /headboards and bases, which covered materials used and how construction... Näytä lisää
We visited the drakehouse Sheffield branch today and we was met by one of their staff members called Kate who was brilliant. Kate took us through all the different variations of mattresses and patient... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Sheffield628
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 19 Drakehouse Retail Park, Waterthorpe, S20 7JJ, Sheffield, Yorkshire, Yhdistynyt kuningaskunta
- 1142486489
4,8
Erinomainen
360 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Friendly
Friendly, knowledgeable and helpful salesman who listened to what I wanted and found me, hopefully, my new comfy bed.
20. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
That’s lovely to hear! Understanding your needs and finding the right fit is exactly what we aim for. Enjoy your new bed,
Megan | Customer Care Specialist
Wonderful service,lady who assisted was…
Wonderful service,lady who assisted was so kind and patient.
12. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
Really appreciate your kind words! We’ll be sure to pass this on to her 🌟
Thanks again for your support—it means a lot,
Megan | Customer Care Specialist💜
Helpful salesman saved a lot oftime.
Helpful salesman assessed required mattress type and saved a lot of time indicating those mattresses to try out.
Delivery was flawless with old mattress taken away.
Have yet to try out mattress which is airing off.
10. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
We appreciate your feedback! We're happy to hear that our salesperson was helpful in assessing your needs and that the delivery was flawless. We hope you enjoy your new mattress once it's aired.
Team Bensons
The customer service was excellent,I…
The customer service was excellent,I was given time to look at the items on sale before I ask for help.Very pleased with advice given before making my choice .
2. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
We appreciate your feedback and are so glad to hear you received excellent customer service and helpful advice while you took your time to browse.
Really helpful staff
We knew what we needed and the guy that served helped us choose what we wanted. Nice, easy and quick
3. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
We appreciate your feedback! We're pleased the service was helpful in choosing what you wanted and that your experience was nice, easy, and quick.
Great service
Great service. We weee seen straight away. Told Rob what we wanted and he knew exactly what to recommend.
2. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
Thank you for your feedback! 😊 We’re delighted to hear you received great service and were helped straight away. It’s wonderful to know Rob understood exactly what you wanted and made the right recommendation. We really appreciate you sharing your experience,
Megan | Customer Care Specialist⭐
Pleasant experience
We had a very pleasant experience whilst shopping for a comfortable bed, and Kate was very helpful. She was respectful and gave us time to assess different beds and make our decisions regarding our purchase.
17. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
Thank you for the lovely review! We’re so glad you had a pleasant experience, and Kate will be thrilled to hear she helped make choosing the right bed so comfortable and relaxed!
Hope to see you again in the future,
Megan | Customer Care Specialist💜
Vastaus yritykseltä Bensons For Beds - Sheffield628
Thank you! 😊 We’re really pleased to hear we did everything you needed.
- Megan | Customer Care Specialist
Lovely lads came to deliver my…
Lovely lads came to deliver my mattress, they took it up 2 flights of stairs with ease and took care of my home.
Very respectful too
27. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
Thank you for the lovely feedback! 😊 So glad to hear the delivery lads were respectful, careful with your home, and handled those two flights of stairs with ease. We really appreciate you taking the time to share your experience,
Megan | Customer Care Specialist💜
Excellent Service
Excellent service from the sales person to the delivery team.
Was kept in touch all the way through from start to finish.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Sheffield628
Mark Handley,
We appreciate your wonderful review! We're so pleased to hear you received excellent service from our sales person to the delivery team. It's great you were kept informed throughout.
Team Bensons
Good knowledge of products
Good knowledge of products. Non pushy sales rep. Took into account my needs
9. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
Love to hear it! Great product knowledge + no pushy sales = the perfect combo 😄 Glad we could help find exactly what you needed,
Megan at Customer Care
Great service from start to finish
From choosing our bed to delivery and fitting Bensons were very helpful , informative and kept me up to date .
5. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
Caroline Priestley,
We appreciate your positive feedback! We're so glad to hear that from selection to installation, our team was helpful, informative, and communicative.
Team Bensons
Kept in touch with delivery time,and…
Kept in touch with delivery time,and arrived on time.Delivery men helpful and very quick.The bed looks great and very comfortable. Good shop to deal with
7. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
Donna Brown,
We're so happy to hear you had a good experience! It's great to know you were kept informed of your delivery, that it arrived on time, and that the delivery men were helpful and quick. We hope you enjoy your comfortable new bed!
Stewart - Team Bensons
Great service
Great service don purchase to delivery and removal of our old super king mattress
7. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
Sue,
We're glad you enjoyed your experience, from purchase to delivery and removal of your old super king mattress. Thank you for your positive feedback!
Team Bensons
We knew what mattress we were looking…
We knew what mattress we were looking for and Jane helped us to make the right decision allowing us to try all 4 of the Gell mattresses. The customer service couldn't have been better, its Bensons policy of charging £50 for delivery and £50 to take away my old mattress that I disagree with especially when my purchase was £1500 Let's hope the Gell mattress is everything I am hoping for.
6. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
Karen ashforth,
We're glad you found the perfect mattress with our assistance. We appreciate your feedback regarding the delivery and removal fees. We hope your new mattress provides the comfort you anticipate.
Team Bensons
Customer satisfaction
The gentleman who took my order was so helpful and friendly, delivery was on time and they contacted me to let me know the time they would be arriving .
27. helmikuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
Beverley,
We're happy to hear that the person assisting you was helpful and friendly. We appreciate you mentioning the on-time delivery and proactive communication regarding the arrival time.
Team Bensons
New Otterman bedThe that came were within the…
The 2 men that came were within the promised time slot. They worked effectively and were courteous at all times
As we have curved stairs they had to have precise handling throughout the delivery with the recycling procedure and fixing the new appliance.
I would recommend there services
1. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
We appreciate you sharing your feedback! We're happy the delivery team arrived on time and were courteous. It's great to hear they handled the delivery and recycling efficiently, especially with the curved stairs. We value your recommendation.
Team Bensons
Very happy with all of the process,from…
Very happy with all of the process,from start to finish.
27. helmikuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
Thanks so much Mr Ward! Delighted the entire process—from beginning to end—was a great experience.
Hope to see you again in the future,
Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - Sheffield628
Thanks so much for giving us 5 stars! Wonderful to know the team were polite and helpful without being pushy.
Thanks again for your support—it means a lot!
Megan at Customer Care🙌
Everything was excellent.
19. helmikuuta 2026
Vastaus yritykseltä Bensons For Beds - Sheffield628
Really appreciate your feedback—so glad the whole experience was excellent!
Your satisfaction means the world to us,
Megan at Customer Care
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