Wardrobe Purchase Dear Bensons for Beds Team, I recently purchased a wardrobe from your store online and I wanted to share my feedback. Product Quality: I am impressed with t... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have an NHS discount Ode card & this provides NHS discount of 7%. However I could noy use it in the store. I had to return home & order on line. The staff was very helpful & provided me with the cod... Näytä lisää
I went in to the store with a vague idea of what I was looking for. Ali very clear, explaining the benefits / qualities of the different mattresses, bases, headboards, that I could choose from, and wh... Näytä lisää
I was served by Ali who was courteous, helpful and very professional. He gave special time and attention to detail. They say it's the person you 'buy' first before the actual product or service and... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Ruislip400
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 2 Victoria Road, HA4 0QQ, Ruislip, Middlesex, Yhdistynyt kuningaskunta
- 2084239513
4,7
Erinomainen
108 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service from Ali at the Ruislip branch
Ali gave us excellent customer service…very friendly, helpful & knowledgeable, giving us good advice without being pushy at all. Highly recommend Bensons for Beds - they have an extensive product range at competitive prices.
2. marraskuuta 2023
Oma-aloitteinen arvostelu
Needed a new mattress after I had a…
Needed a new mattress after I had a recent surgery. I received very helpful & knowledgeable service.
30. lokakuuta 2023
Very good offers and very friendly…
Very good offers and very friendly assistant and was very helpfull
15. lokakuuta 2023
Amazing customer service
Amazing customer service by the gentle man who served us, very patient, made sure we found the best bed for us.
10. lokakuuta 2023
Very good
Very good, the somalian lady at ruislip
store was very good in guiding us. Helped us pick the best quality beds & mattress. Very professional and thorough
3. lokakuuta 2023
ALI was very helpful and and answered all of our questions
ALI was very helpful and answered all of our questions.
The customer service was exceptional, as Ali kept me updated throughout the entire process. I had a question about the product, and he responded promptly and professionally making my experience with the store was outstanding, and I can't wait for my next purchase!
1. lokakuuta 2023
Oma-aloitteinen arvostelu
Selecting a bed for narrow stairs
We had problems selecting a bed frame and mattress which would be able to fit narrow stairs. The Assistant Manager went over and above to rectify the situation and solved everything. A very patient, kind and caring person. Nothing was too much bother.
21. syyskuuta 2023
Excellent customer service from Ali at…
Excellent customer service from Ali at the Ruislip store. Thank you! Looking forward to receiving my 2 bedframes and hoping I'll be just as delighted.
22. syyskuuta 2023
Vlad sales assistant was extremely helpful.
Vlad who served us was very helpful and patient. He did his best to understand our needs and suggest us things accordingly. Start to end y helpful and great service. What I really appreciated was there was no Hard selling.
Thank you we will be back.
16. syyskuuta 2023
The customer representative was…
The customer representative was knowledgable and gave me the advice I didn’t get from my previous purchase which was only a year ago
15. syyskuuta 2023
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Salesman very friendly and helpful.
12. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Ruislip400
Hello Paul,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Good experience
Ali at Ruislip was really helpful and helped me choose. I had to go home and measure, but once I got home, I bought my new bed based on his recommendations. Thank you :)
28. heinäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Ruislip400
Hello Miss Parkes,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Ali can be given the credit he deserves. - Team Bensons
Wasted day off with appalling communication from Bensons
I ordered a bed frame with a three week delivery time. I booked a day off work to receive the delivery. I received a number of texts with a 2 hour delivery slot between 8:15 and 10:15. On the day of deliver I travelled to the new property to accept deliver. At 9:30 I got a phone call telling me the bedframe could not be delivered today as the container had not arrived. I had booked a day off to accept this delivery which, they told me during the delivery slot would not be arriving. I then called customer services who said they would reschedule for the following week which i said was not good enough as I was not willing to book another day off for another potentially failed delivery. All the compensation they were willing to offer was free delivery. I cancelled my order for a full refund and will never shop here again. The staff in the Ruislip store were helpful, but I still wasted a day due to Benson's poor communication.
19. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Ruislip400
Hello Mr Kalyan, thank you for reaching out. We are sorry for the issues you faced throughout your order journey. We expect better and can only apologies for the frustration. If you do need anything else in the future, please let us know -Team Bensons
Really great visit to the South Ruislip…
Really great visit to the South Ruislip store
Fatima went out of her way to make us feel comfortable and ensure we knew all about the sofa beds
We came home , decided that we wanted to purchase the sofa bed we’d liked and phoned her back at the store
Very happy, nice lady
Enjoyed the visit here today and all the help we received
Thank you Fatima
18. heinäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Ruislip400
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Fatima can be given the credit she deserves. - Team Bensons
Vastaus yritykseltä Bensons For Beds - Ruislip400
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
see above
The member of staff who dealt with my wife and I was very pleasant, attentive and knowledgeable. We were seen promptly and our order was dealt with quickly and efficiently.
30. kesäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Ruislip400
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Unbelievable customer service from Vlad…
Unbelievable customer service from Vlad and Raj. Highly recommend this place if you need a mattress and a bed to buy they were highly knowledgeable and will lead you to exactly what you need.
22. kesäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Ruislip400
Thank you for your wonderful feedback Amad! -Team Bensons
Vastaus yritykseltä Bensons For Beds - Ruislip400
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Ruislip store.
Team Bensons
Excellent customer service
14. toukokuuta 2023
Vastaus yritykseltä Bensons For Beds - Ruislip400
This is wonderful to hear! Thank you for taking the time to leave us some positive feedback. -Team Bensons
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