We had a great delivery experience this morning both driver & mate were polite & friendly! They put our new mattress on to our existing frame unpackaged it and explained to air out the mattress to get... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 2 Great Eastern Retail Park, Beale Way, S62 6EJ Rotherham, South Yorkshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Allthought the furniture I bought now looks nice I was disappointed with the way it were to start with 4 items bought 3 were damaged the boxes were damaged and stuck up with tape or wet and bust the c... Näytä lisää
The salesman was excellent. He was knowledgeable about all products. He listened and advised. He stood back and let us take our time and he considered our responses. There were so many options of pri... Näytä lisää
The staff at Rotherham branch of Bensons were brilliant. Due to unforeseen circumstances, I needed to delay my bed for several months. This was not a problem and, when I was finally able to receive my... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Rotherham13
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ, Rotherham, South Yorkshire, Yhdistynyt kuningaskunta
- 1709780802
4,9
Erinomainen
202 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service from Helen
Excellent customer service from Helen, she was extremely patient, friendly and helpful. I didn’t feel rushed or pressured in any way and it was really good to get someone’s option on things like colour matches for the divan bases. Would definitely recommend.
7. marraskuuta 2023
Always bensons for beds for me.
We always go to bensons for beds Rotherham when we need new bed or just a replacement mattress.
The simple reason is that both the staff there are so helpful and not pushy and they have been working there now for almost 11 years and that's how long me and my family's been going there.
So thank you again for helping me pick my new mattress.
6. marraskuuta 2023
A stress free purchase experience.
The friendly and helpful member of staff I dealt with, listened to me and my requirements and helpfully assisted me in finding the bed and mattress which would me my needs at a price within my budget. This is my second purchase from Bensons this year as I was very satisfied with my previous purchase and buying experience.
1. marraskuuta 2023
Great choice of beds and mattresses
Great choice of beds and mattresses. Polite, friendly and helpful staff. Quick and easy sales process.
29. lokakuuta 2023
Good display of products and very…
Good display of products and very helpful assistant
5. lokakuuta 2023
Helen at Rotherham was great
Helen at Rotherham was great, nothing was too much trouble.
1. lokakuuta 2023
Knew what we wanted and the member of…
Knew what we wanted and the member of staff showed us what was available
27. syyskuuta 2023
Visited Saturday 24 September looking…
Visited Saturday 24 September looking to buy a mattress, the sales assistant ( can’t remember her name, she was pregnant) asked if we needed any help & when we said we were just looking we were left alone to browse.
We did buy a mattress as well as a base & headboard. The whole process was very smooth, we were given all the information we needed about delivery & so on. This is the second bed we’ve purchased from Bensons & would highly recommend them.
24. syyskuuta 2023
Brilliant customer service
Got the perfect mattress with the help from the sales lady. She listened to my needs and didn't try and sell the most expensive one as some shops do!
17. syyskuuta 2023
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
What a super customer service adviser…
What a super customer service adviser Helen is.
So knowledgeable with her product information. Never felt rushed of pressured into buying.
7. syyskuuta 2023
Vastaus yritykseltä Bensons For Beds - Rotherham13
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Ottoman bed purchase
The staff were very nice and the lady that served us Emma was very knowledgeable and very helpful in me making my purchase of a hotoman bed .
29. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Rotherham13
Thank you so much for your great review! -Team Bensons
Vastaus yritykseltä Bensons For Beds - Rotherham13
We really appreciate the time taken to leave us this lovely review. -Team Bensons
No time to look around
No time to look around, staff pounce on you straight away. False advertising on bed stated 'buy now pay 2024' but you have to spend a certain amount, this is NOT shown. The staff stating glitches on system, so had to keep repeating everything, this made the whole experience of buying a bed painful, nearly walked out.
19. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Rotherham13
Hello Mr Shaw, we are really sorry to hear about the issue which you have experienced! Please rest assured that all feedback is looked into internally in order to ensure that we are constantly improving the service which we are providing for our customers. - Team Bensons
Buying a mattress
Helen the sales person very friendly ,knowledgeable and helpful to the point of offering to get a chair for my wife while I tried the beds.Helpful but not pushy and we had a laugh. Hope the delivery goes as well.
16. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Rotherham13
Hi Mr Jacobs, What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Helen can be given the credit she deserves. - Team Bensons
Very helpful,patient and knowledgeable…
Very helpful,patient and knowledgeable - we got exactly what we needed.
16. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Rotherham13
Hello Mr/Mrs Gosling.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Excellent experience
Excellent experience. Staff were helpful and full of knowledge regarding their products.
11. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Rotherham13
This is wonderful to hear Debra! Thank you for taking the time to leave us a review. -Team Bensons
Good quality for a good price
Good quality at a good price with the discounts available, been back three times in the last few months to complete my main bedroom.
Very friendly staff and no pressure.
18. heinäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Rotherham13
Hello Mrs Marriott.
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
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