We had a fantastic experience thanks to Naz. From the moment we walked in, he was incredibly helpful, friendly, and knowledgeable. Nothing was too much to ask, and he helped us find the perfect bed... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 7 Gallows Corner Retail Park, Southend Arterial Road, RM3 0AD Romford, Essex, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We went into Benson for Beds and we immediately felt at ease. We were not pounced on and Stephen who helped us was exceptional from start to finish. He was friendly, welcoming and nothing but honest.... Näytä lisää
Yritys on vastannut
Buying a bed is a challenge, so many options and styles to consider and trial. We popped in last week and met Ali, it was obvious he knew his product range and was very knowledgeable but not pushy.... Näytä lisää
Went to local store at the Gallows Corner Retail Park, and staff very friendly and helpful. Purchase done with Luke & everything explained fully and all questions answered. Advised of the warranty and... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Romford247
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 7 Gallows Corner Retail Park, Southend Arterial Road, RM3 0AD, Romford, Essex, Yhdistynyt kuningaskunta
- 1708349023
4,5
Erinomainen
138 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very good selection
Very good selection, no pressure from salesmen. Salesmen on hand for advice
3. helmikuuta 2023
Avoid at all costs - terrible service once they have your money!
Avoid at all costs. We were very happy with the sales service, and the lead time of 3 weeks. We got emails confirming the order and the date each week. The bed was due for delivery today. Only the mattress turned up, the bed apparently won't be ready until April! The sales person hung up on me mid complaint. Customer services told me this is a common occurrence with their distribution centre - apparently about 10% of deliveries are incomplete or just don't turn up. Not worth the gamble - full refund and going to a supplier that isn't rude to their customers and delivers the items that have been paid for in full!
I've ordered pretty much the same bed, at a fraction of the cost, from Better Bed Company. 3 day lead time, not a fictional 3 week lead time which is actually a 4 month wait!
31. tammikuuta 2023
Oma-aloitteinen arvostelu
Great customer service
This was my second visit and I was again served by Luke. Just as the first visit, excellent customer service.
28. tammikuuta 2023
Parking ticket !!!
All good - good price , hassle free delivery….but got a parking ticket at gallows corner store- the car park is only for up to 2 hours.
They sorted out cancelling the ticket- but worth knowing if you are shopping around
16. joulukuuta 2022
Really Helpful and knowledgable advice…
Really Helpful and knowledgable advice and time taken to help explain the differences between products
14. tammikuuta 2023
No pressure from staff
No pressure from staff. Very friendly and helpful. I was able to purchase a new bed without pressure
13. tammikuuta 2023
Very helpful
7. tammikuuta 2023
Friendly team
Friendly team, good advice, didn't feel pressure to buy anything.
Thank you
8. tammikuuta 2023
Good customer service
Good customer service, sales staff took time to go through various options with me and combining various offers got me a really good price. Original delivery date kept and I was given regular updates by email..
9. joulukuuta 2022
Salesman Jamie was very helpful
Salesman Jamie was very helpful, but not intrusive.
2. tammikuuta 2023
Very positive
Steve was a very helpful staff member who was very knowledgeable. He was able to answer any questions we had without being too pushy to purchase. Excellent service we will be recommending to family and friends.
31. joulukuuta 2022
Lots to choose from
Lots to choose from. Helpful salesman but not too pushy. No pressure.
2. tammikuuta 2023
The salesman assisted me to choose the…
The salesman assisted me to choose the right bed for my son. He was very patient and communicated very effectively with me. He was very professional and very helpful.
2. tammikuuta 2023
Terrible service and wont cancel credit agreement
In May 2022 I ordered a bed and 2 bedside cabinets from Bensons in Romford. I also signed up to make payment through a credit agreement. A bed was delivered but it was the wrong colour. Delivery of the replacement bed was continually delayed with the latest date being in December 2022. The 2 bedside cabinets were delivered but were so damaged that they were falling apart. I therefore cancelled my order and instructed Bensons to cancel the credit agreement. Bensons have clearly not cancelled the credit agreement as I am being hounded by the credit company, Creation Consumer Finance Limited, to make payments for goods I have never received. The latest was a threatening text message earlier today. Terrible service from both companies, beware.
29. joulukuuta 2022
Oma-aloitteinen arvostelu
Did not feel under any obligation just…
Did not feel under any obligation just got some very good advice
28. joulukuuta 2022
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