Great company to do business with very helpful and listened to my sleep problems and recommended a mattress which seemed appropriate at the time, but unfortunately i ended up with pain in my joints. T... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 8a Birstall Shopping Park, Birstall, WF17 9DT Leeds, Yorkshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Generally a brilliant, seamless experience. The delivery drivers were great, very friendly and helpful. The store assistant we dealt with was also great and helpful, however when we initially walked i... Näytä lisää
Yritys on vastannut
Sonia at birstall was excellent and patient. We never felt pressured and left feeling we had been guided to the right bed and mattress.
Great staff in store, listened to my needs and recommended sleep test mattress machine. Kept recommend mattress to my budget. Fast efficient service. Delivery driver confirmed date and time the day be... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Leeds673
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, Yhdistynyt kuningaskunta
- 1924422381
4,8
Erinomainen
565 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Very professional.
7. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
We appreciate your positive feedback! We are so glad our staff was friendly, knowledgeable, and professional during your visit. Thank you - Stewart - Team Bensons
Kelly the assistant was so…
Kelly the assistant was so knowledgeable and helpful.
And gave good advice, couldn't fault her.
8. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
Thank you for your lovely feedback Patricia! We’re thrilled Kelly provided such helpful and knowledgeable service.
We’d love to serve you again in the future.
Megan at Customer Care
Great service and product
Great service, helpful and friendly staff and the beside cabinets we bought are lovely looking, well put together and are amazing with the strip light and usb charger.
5. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
Thank you for your fantastic feedback Rosemary! We’re thrilled you love your new bedside cabinets and that our team made your experience so positive.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Sales team was knowledgeable
Sales team was knowledgeable, a people person, Give you enough time to choose
13. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
We're happy to hear that our sales team's knowledge and patience helped you. Thank you for your positive feedback; we appreciate it!
– Thank you, Jess- Team Bensons
Knowledgeable salesman
Mo was very knowledgeable and able to advise which would be the best matress, taking into consideration our differing needs. He gave us plenty of time to decide which mattress we wanted. Never pushy.
25. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
We appreciate you sharing your positive experience! We are so happy to hear that our team member's knowledge and patience helped you find the perfect mattress to suit your individual needs.
– Thank you, Jess- Team Bensons
Amazing service! Thank you so much
After a nightmare experience with a different company, Bensons for beds have been an absolute winner!
From the shop assistant who reassured me about my worries, to the constant updates and communication, available to speak to and support and help. To the fantastic delivery team, Ryan and Karl, who were an absolute delight! Nothing has been a bother. Fast, efficient and helpful.
Thank you so much for everything.
18. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
We're happy to hear that our team provided reassurance, support, and efficient delivery after your previous experience. It's great to know that our communication and assistance were helpful. Thank you so much for your positive feedback!
– Thank you, Jess- Team Bensons
Brilliant customer service
Great customer service, spent time talking us through each stage and making sure we got the right mattress for us both. Didn’t feel pushed to choose one and shown plenty of options.
29. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
We're happy to hear that our customer service was helpful in guiding you through the selection process. We're glad you felt comfortable finding the right mattress for your needs. Thanks for your feedback!
Highly recommend the Birstall store
Highly recommend the Birstall store. Excellent service by Craig
27. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
Thank you so much for your great review, Louise! This is exactly the service we strive to give to our customers. - Team Bensons
Excellent all round experience
Excellent choice , knowledgeable staff, quality products.
24. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
Thank you for highlighting our excellent product selection and knowledgeable staff. We’re thrilled to know you found the quality and service you were looking for—it’s exactly what we strive to deliver every day.
Thank you for your positive review 💜 – Lauryn at Customer Care
Very efficient & helpful.
I had limited time when i was looking for a mattress for my son. I browsed the shop for 2 mins then approached the reception desk where a lady immediately asked if she could help.
I told her what i was looking for & my budget. She was quick efficient & helpful.
19. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
Thanks for sharing Louise! We’re so glad our team member was quick, efficient, and helpful in finding the right mattress for your son within your budget. Great to hear we could make the process stress-free! Megan at Customer Care🌟
Terrible selling goods they know to be faulty then refusing to repair them
Bought some wardrobes which they know have a technical fault on the doors. Both technicians including the one they sent out said that they know they have a fault on the doors.. there was a report done by Oliver Hartley backed up by an engineer. They now say it’s our fault because we should attach them to the wall so the fitter that they send out won’t attach them to the wall but the person who purchases them has to..
They clearly have a well rehearsed excuse as this issue apparently has been going on for over five years
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Leeds673
We appreciate you bringing this to our attention. We're sorry to hear about the issues you've experienced with the wardrobes and the doors. We do advise for all wardrobes to be attached to the wall for health and safety reasons. I do appreciate your comments and these will be reported back so we can improve our services.
Thank you for your review,
Lauryn at Customer Care.
Craig at the Birstall store was very…
Craig at the Birstall store was very helpful and informative.
14. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
We're happy to hear that you found our team member Craig helpful and informative! We appreciate your positive feedback and will pass this along to him.
Until next time, thank you
Megan at Customer Care
Great service
Bought wardrobes and were very impressed with the information given regarding all our options and suggestions about configuration.
Clear pricing and it didn't harm that the buy one get one half price saved us some money.
Many thanks to Kelly for all her help.
9. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments on our sales staff an promotions – Thank you, Anthea - Team Bensons
Great shop with fabulous choices
Great shop with fabulous choices. Very well skilled and personable staff that were able to help us choose our beds with great expertise, excellent delivery service arrived on time, set up three beds perfectly and took away all packaging. Would highly recommend Bensons for beds . Also excellent beds. Best nights sleep in years
9. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
We really appreciate the time taken to leave us this review. We trust you will continue to experience great comfort with this mattress. Thank you, Anthea- Team Bensons
Great service from Kelly so helpful and…
Great service from Kelly so helpful and friendly.
28. lokakuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
We appreciate your feedback! We are so glad you found our service helpful and friendly during your visit with us. Thank you, Megan at Customer Care
How to buy a bed
I was greeted and served by Craig who was extremely helpful and informative. He explained all about the differences between the beds and mattresses and I tested the mattress out on a machine. All the staff were very friendly and the payment and delivery systems were explained well. I look forward to delivery of my new bed.
31. lokakuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
We're happy to hear that you found our team member so helpful and informative. We appreciate you acknowledging their explanations of the differences between the beds and mattresses. We're glad the payment and delivery systems were explained well.
We hope to continue providing you with excellent service in the future,
Megan at Customer Care
Staff was excellent friendly…
Staff was excellent friendly knowledgeable was at ease immediately highly recommended bensons Mr zain was a credit to his role for the purchase and service of the bed 5 stars are just basic for service received 10 more like starting point i will be recommending bensons thank you
23. lokakuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
We appreciate your kind words about the team's knowledge and friendliness; it's great to know you felt at ease. We are so glad the service you received was exceptional and we appreciate your recommendation.
Thank you for your review – Lauryn at Customer Care 💜
We went in to their store and the…
We went in to their store and the guidedus to the right beds for our needs. They were delivered by 2 guys who were very good. Thanks
2. syyskuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
We're happy to hear that our team guided you to the perfect beds and that the delivery was excellent. Thank you for sharing your positive experience with us,
Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - Leeds673
We appreciate you letting us know you had a great experience in our store and that your delivery met your expectations.
Thank you for your review – Lauryn at Customer Care 💜
Helpful staff explained in detail…
Helpful staff explained in detail everything I needed to know. Great delivery service was very pleased. Thank you
10. lokakuuta 2025
Vastaus yritykseltä Bensons For Beds - Leeds673
We appreciate you sharing your positive experience! We're so glad to hear that our staff was helpful and that you were pleased with our delivery service.
Thank you for your review – Lauryn at Customer Care 💜
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