Very friendly and knowledgeable staff that allow you to wander around the shop trying as many beds as you like at your own leisure. All they do is ask you very quickly if you need any help or any furt... Näytä lisää
Yritys on vastannut
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From the moment we entered shop the salesman (Dev)asked if we needed any help.myself and my daughter where only into have a look at ottoman beds and salesman was really helpful showing us all the diff... Näytä lisää
Yritys on vastannut
Paul was terrific in advising and guiding us through the great selection of beds. He was professional, helpful and great fun. The selection of beds was fantastic, and we had some great offers included... Näytä lisää
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First class customer service, no pressure to buy which is rare in sales and very welcomed. We weren’t sure which options to choose and salesman advised us on both choices. Salesman was knowledgeable a... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Kilmarnock655
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
7 Armour Street, KA1 3HT, Kilmarnock, Ayrshire, Yhdistynyt kuningaskunta
- 1563524958
4,8
Erinomainen
254 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
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Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Thank you! 😊 We’re glad to hear the delivery went great—enjoy your purchase!
Feedback
Benson for bed done everything they said they would and delivery happened on time. Claire was vey helpful and answered all my questions without hesitation and explained everything thoroughly to me.
20. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
We're happy to hear that everything went as expected and your delivery was on time. We appreciate your positive feedback regarding how helpful and thorough our team member was in answering your questions.
Thank you for your positive review – Lauryn at Customer Care 💜
Paul the associate who served me was…
Paul the associate who served me was helpful, informative and had amazing customer service skills
20. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Thank you for the lovely feedback! Paul will be delighted to hear this—helpful, informative service with great customer care is exactly what we aim for 😊
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist💜
Paul from the kilmarnock branch was…
Paul from the kilmarnock branch was excellent, would 100% recommend
15. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Really appreciate your kind words! We’ll be sure to pass your 100% recommendation on to Paul and the Kilmarnock team!
Your satisfaction means the world to us,
Megan | Customer Care Specialist💤
Staff where pleasant
Staff where pleasant, informative and answered any concerns I had.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Linda,
We appreciate your feedback and are so glad our team was pleasant, informative, and addressed your concerns. Thanks for the review!
Team Bensons - Jessica
Paul in Kilmarnock store was first class 😊
I visited your Kilmarnock store with my mother who was looking for new wardrobes. Paul our advisor was first class. He greeted us when we arrived, ascertained what we were looking for, pointed us in the right direction and left us to have a look around saying if we needed any help to give him a shout and he would catch up with us soon. He was true to his word and was on hand to offer advice when we needed it. His customer service was second to none resulting in a very happy customer (as well as her daughter). The experience was very positive from start to finish.
8. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Thank you so much for your lovely review! 😊 We’re delighted to hear about your positive experience at our Kilmarnock store. Paul will be thrilled to know his friendly, attentive, and no‑pressure approach made such a difference for you and your mum. Making our customers feel welcome, supported, and happy from start to finish is exactly what we aim for. Thank you for sharing your experience, and we hope to welcome you both back again in the future,
Megan | Customer Care Specialist
Great service
Great service, from both store staff to delivery service, couldn’t ask for anymore.
4. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
We're happy to hear that you received great service from our store staff and delivery service. It's wonderful to know we met your expectations!
From shop to home experience with…
From shop to home experience with Bensons for beds was excellent staff in store very friendly and helpful not pushy delivery guys were great
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Thanks for sharing! 😊 We’re so glad to hear you had an excellent experience from shop to home. It’s great to know our in-store team were friendly and helpful without being pushy, and that the delivery crew made a good impression too. We really appreciate your feedback and look forward to welcoming you back,
Megan | Customer Care Specialist✨
From shop floor to delivery no problem…
From shop floor to delivery no problem at all
Excellent service
29. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Thanks so much! From shop floor to your door — we’re thrilled everything went smoothly. Delighted you enjoyed our excellent service!
We’d love to serve you again in the future,
Megan | Customer Care Specialist💜
Great customer service
Great customer service, plenty of products and offers to choose from
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Thank you for the lovely feedback Colin! 😊 We’re so glad you enjoyed the great service and all the choice in‑store. Hope to see you again soon,
Megan | Customer Care Specialist
From ordering in store to on time…
From ordering in store to on time delivery everything was perfect.
13. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Thank you for your lovely review! We’re so pleased to hear everything was perfect from ordering in store right through to the on‑time delivery. Really appreciate your lovely feedback,
Megan at Customer Care
Excellent service and friendly very…
Excellent service and friendly very knowledgeable
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Thank you for your lovely review! We’re delighted to hear you received excellent, friendly, and very knowledgeable service. We really appreciate you taking the time to share your experience.
If there’s anything else we can help with, please let us know,
Megan at Customer Care
First class service
First class service, knowledgeable, professional, friendly and extremely helpful. Claire gave me all of the information I required and gave me space and time to make my decision before making my purchase.
24. helmikuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Miss Jenny Ritchie,
We're happy to hear that you received first-class, helpful service! We appreciate you taking the time to share your positive experience with our team's knowledge and professionalism.
Team Bensons
Very helpful and polite
1. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Mr Airley,
We appreciate your feedback and are so glad to hear you found our service helpful and polite! Thank you for sharing your experience.
Team Bensons
Excellent service helpful staff
4. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
J Wilson,
We appreciate your review! We are so pleased our staff was helpful and you received excellent service.
Team Bensons
Excellent salesman He took time to…
Excellent salesman He took time to listen to what I was looking for and then helped me to choose the right one. No pressure just great advice and help
28. helmikuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Margaret Farquhar,
We appreciate your positive feedback! We're happy to hear that our salesperson listened to your needs and provided great advice without pressure.
Team Bensons
Easy process of ordering with Expert…
Easy process of ordering with Expert advice given !! Delivery date arranged to suit our requirements, given a 2 hour time slot and was advised in advance that it would arrive before allocated time !! Had bed built and made before given time slot !!
19. helmikuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
Thank you for your fantastic review Iain! 😊 We’re so pleased to hear that ordering was an easy process and that our expert advice helped you choose the right option. It’s great to know your delivery date was arranged to suit your needs, with a convenient 2‑hour time slot and an early heads‑up that it would arrive sooner. Even better that the team had your bed built and ready before the allocated time! We really appreciate your feedback,
Megan at Customer Care
The delivery guys were so quick and…
The delivery guys were so quick and professional would recommend bendons to anyone
19. helmikuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
May Mizen,
We appreciate you recommending us! We're so happy to hear that our delivery team was quick and professional. Thanks for your positive feedback,
Megan at Customer Care
From the moment we entered shop the…
From the moment we entered shop the salesman (Dev)asked if we needed any help.myself and my daughter where only into have a look at ottoman beds and salesman was really helpful showing us all the different ones on display along with mattresses.as my daughter likes a specific kind of mattress.all in all he was very helpful and let us look at beds without being pushy or overbearing.
16. helmikuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
We're happy to hear that our team member was helpful in showing you the ottoman beds and mattresses. It's great to know that you were able to browse without feeling pressured. Thank you for your positive feedback!
Stewart - Team Bensons
Very helpful and friendly made it very…
Very helpful and friendly made it very easy to get what we wantted
17. helmikuuta 2026
Vastaus yritykseltä Bensons For Beds - Kilmarnock655
We're happy to hear our friendly assistance made it easy to get what you wanted! We appreciate your positive feedback.
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