I needed a sofa bed. Everything that IKEA had was too big for my second bedroom. My partner suggested Bensons so we looked at their website. They had exactly what I needed. We visited the Keighley... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 6b Keighley Retail Park, Hardings Road, BD21 3NJ Keighley, West Yorkshire, GB
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Katso, mitä arvostelun kirjoittajat sanovat
Great sale prices, easy order process. Mailika in your Keighley Branch was very very helpful explained everything so well.
Friendly and helpful staff in store. Delivery team were professional and careful in the house. Mattress is very comfortable.
Experience in the shop could not have been better! However, delivery date was moved twice, once for lack of availability and the second because they had left part of the order in Scotland! Purchased... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Keighley233
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ, Keighley, West Yorkshire, Yhdistynyt kuningaskunta
- 1535663079
4,8
Erinomainen
268 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Well informed sales staff
Well informed sales staff. Quality product. Polite and helpful delivery team.
4. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
We're so pleased our sales staff was informed and our delivery team was polite and helpful.
Team Bensons
From entering the store to the delivery…
From entering the store to the delivery of my bed, the experience was great. The assistant I store was very knowledgeable, and found me the correct bed for my needs. Everything was examined in detail. I was kept updated on my delivery with regular emails I was called half an hour before the delivery, and the guys that delivered my bed were brilliant. I would recommend Bensons for Beds.
24. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
We're so pleased to hear that your entire experience, from visiting the store to the delivery of your new bed, was great. It's wonderful that our team was so helpful and that you would recommend us!
Team Bensons
Ruby
Ruby, a very knowledgeable and helpful young woman. She answered all our questions professionally and helped us make our final decision. A definite asset to your sales team. Good choice of beds to choose from and we were kept up to date with our order as it progressed, very impressed. Thank you Mrs Julie Gilmore
6. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
We're so pleased to hear about your excellent experience with our team member. It's wonderful that our colleague provided such professional service and helped you with your decision. We appreciate your kind words!
Team Bensons - Jess
Excellent service from purchase in the…
Excellent service from purchase in the shop to delivery and installation. The lady in the shop was knowledgeable about her product. The admin kept me informed of order progress and the delivery team were smart, professional, cleaned up and took all the rubbish away. 5 Stars all the way to everyone involved.
10. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
That's wonderful to hear! 😊 We're so pleased that your experience, from purchase to delivery and installation, was excellent. Thank you for your kind words! ✨
Team Bensons - Jess
I purchased The Exquisite Headboard and…
I purchased The Exquisite Headboard and a Staples Ottoman Base from a great range of products.
The quality is superb ! It looks amazing and is very sturdy.
The drivers were fabulous , quick to assemble and respectful in my home (even though it's in the middle of renovation) they took theyre shoes off at the door without being asked and was very professional.
I will certainly buy from here again
16. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
We're so pleased to hear you love the quality and look of your new headboard and ottoman base! It's wonderful that our delivery team provided such professional and respectful service, especially during your renovation. We appreciate your kind words and look forward to serving you again.
Team Bensons - Jess
Extremely helpful from purchasing to…
Extremely helpful from purchasing to delivery, so much so that I’m left thinking that never usually happens,which is sad but true.
14. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
We appreciate you taking the time to share your positive experience. We're happy to hear that our service was helpful throughout the purchasing and delivery process.
Team Bensons
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you for your feedback! 😊 We’re delighted to hear you found our team helpful and supportive — that’s exactly what we aim for. Thanks again for choosing us! 🌟
Bought a guest bed so haven’t slept on…
Bought a guest bed so haven’t slept on it yet , loads of packaging to dispose of , I had to build it up myself, a bit tricky on your own but was ok in the end , seems sturdy enough .. only time will tell
24. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you for your feedback 😊 We appreciate you sharing your experience so far. We understand it’s early days with the guest bed, and we’re glad to hear it feels sturdy after assembly. If you need any help or advice once it’s in use, we’re always happy to help.
Vastaus yritykseltä Bensons For Beds - Keighley233
Much appreciated—our experienced team will be delighted to hear this!
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist
Good experience
The store person had a lot of knowledge about the mattress and was patient while I went round and tried them. They gave me a quote and didn’t pressure me to buy. The delivery was really smooth. They rang me the day before and the day of so I knew when they were arriving and took my old mattress away from the room it was in, which a lot of companies don’t offee
21. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you for the lovely feedback! We’re glad you felt well informed, never pressured, and that delivery went smoothly too 😊
Sleep well and sweet dreams!
Megan | Customer Care Specialist💤
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you for your feedback! 😊 We’re delighted to hear there was great communication and that delivery went smoothly. Enjoy your purchase,
Megan | Customer Care Specialist🛏️✨
Our order was handled really well
Our order was handled really well . The lady knew her products and sorted us out even though she was on her own and juggled us between other customers
Thank you
Stuart and Ann Bakes
13. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you so much, Stuart and Ann! 😊 We’re delighted to hear everything was handled so well and that our colleague was able to help, even while juggling other customers. Your kind words mean a lot and will be happily passed on. Enjoy your purchase!
Megan | Customer Care Specialist
Sales person very helpful ,order was…
Sales person very helpful ,order was delivered on time and delivery was placed in the requested room.
2. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you for your feedback! 😊 We’re glad to hear the salesperson was very helpful, your order arrived on time, and delivery was placed exactly where you requested. We really appreciate you sharing your experience,
Megan | Customer Care Specialist❤️
Ruby in Keighley was brilliant and the…
Ruby in Keighley was brilliant and the communication thereafter was top notch. Delivered on time and advice on assembly was a real bonus...
Great product at a good price
25. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you for the lovely review! 😊 We’re so pleased to hear Ruby at our Keighley store was brilliant and that communication, delivery, and assembly advice were all spot on. Great product, good price, and on‑time delivery—just what we aim for!
Sleep well,
Megan | Customer Care Specialist🛏️
Everything I could have hoped for really
The staff in store were very friendly and helpful, I was kept informed about my delivery, and my order was delivered as promised and in good condition, by friendly delivery men. Everything I could have hoped for really.
1. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you for your lovely feedback! 😊 We’re delighted to hear the in‑store team were friendly and helpful, that you were kept well informed about delivery, and that everything arrived as promised and in great condition. It’s wonderful to know the delivery team made a good impression too. We really appreciate you sharing your experience,
Megan | Customer Care Specialist⭐
Great Service from Iby in Keighley
Iby provided my husband & I with great customer service. Once he learned of our situation ( Airbnb hosts looking for two double mattresses) he very knowledgeably guided us in the right direction. He patiently gave us plenty of time to discuss our options and not at any time did he make us feel pressured.
We could have shopped around but we felt comfortable with the package Iby put together for us .
Any time we have contacted the store the rest of the Keighley staff have been most helpful.
We would certainly recommend Iby & his coworkers at Bensons.
Update- our mattresses were delivered today efficiently and on time.
24. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you for the wonderful review! 😊 We’re delighted to hear Iby provided such great, knowledgeable, and pressure‑free service, and helped you find the perfect solution for your Airbnb needs. It’s also lovely to know the Keighley team were consistently helpful and that delivery went smoothly and on time. We really appreciate the recommendation—thank you for choosing us,
Megan | Customer Care Specialist⭐
Lovely sales person
Lovely sales person, not too pushy. Excellent sales pitch and left us to decide, but stayed around to answer any questions.
29. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you for the lovely feedback! 😊 We’re delighted to hear the salesperson struck the perfect balance—helpful and knowledgeable without being pushy, and there when you needed answers. That’s exactly the experience we aim to provide. We really appreciate you sharing this,
Megan | Customer Care Specialist⭐
Knowledgeable staff
The shop was was informative without being pushy.
The delivery was just as smooth as they said it would be
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you so much! 😊 We’re really glad you found the team helpful without any pressure, and that delivery was as smooth as promised. It means a lot to know we got it right from start to finish — enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
Good service but surprised that…
Good service but surprised that delivery charge was not on original quote
24. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you for your feedback Carol! We’re glad the service was good, and we appreciate you highlighting the delivery charge — we’ll make sure this is clearer in future. Thank you again for choosing us,
Megan at Customer Care🌟
Bensons for Beds
Experience in the shop could not have been better!
However, delivery date was moved twice, once for lack of availability and the second because they had left part of the order in Scotland! Purchased early January, delivery middle March!
The delivery team were polite and efficient, but after they left i found s large mark on the landing wall. This will paint out but I wish they had told me about it. The product is , however, very good.
19. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Keighley233
Thank you for your detailed feedback! We’re delighted to hear your in‑store experience was excellent. We’re very sorry, however, for the delays to your delivery — and for the mix‑up with part of your order. That certainly isn’t the smooth process we aim for.
We’re glad the delivery team were polite and efficient, though we apologise for the mark left on your wall and that it wasn’t mentioned at the time.
It’s great to know you’re pleased with the product itself, and we truly appreciate your patience and honesty — it helps us improve,
Megan at Customer Care
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