Excellent customer service. Felt treated as a person not a sales opportunity. I did however think it wrong that a store cannot sell an item that can be found online with the company. Its all one comp... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 3 Retail World, Team Valley, NE11 0BD Gateshead, Tyne And Wear, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We bought a bed last year and have found it to be very comfortable so much so that we have bought the same bed and mattress in double size for one of our spare rooms. We dealt with Louise again and s... Näytä lisää
Yritys on vastannut
I wanted a headboard for my room couldnt decide on one the sales assistant. took me around the shop at team valley retail world i described what i was looking for i got it within 10mins deciding the b... Näytä lisää
Yritys on vastannut
Assistant in the shop was so helpful which made the process of buying our mattress so easy. Delivery slightly early but I was called to make sure it wasn’t a problem. Delivery went spot on and the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Gateshead150
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 3 Retail World, Team Valley, NE11 0BD, Gateshead, Tyne And Wear, Yhdistynyt kuningaskunta
- 1914879636
4,8
Erinomainen
466 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Efficient delivery
Arrived just before the allotted time, having rung me 45 minutes before. (Interesting/amusing to watch their progress on the live tracker).
Friendly crew delivered the bed to the agreed location quickly and efficiently.
21. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Gateshead150
We're happy to hear that the delivery went smoothly and the team was friendly and efficient. We appreciate you taking the time to share your positive experience with us!
Very helpful listening to what I…wanted.
Very helpful listening to what I wanted my wardrobes to look like and helped me to choose what formation I'd like inside the wardrobes.
21. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Gateshead150
We're happy to hear that we could assist you in designing your wardrobes. It's great to know that our help in choosing the interior formation was beneficial to you. Thanks for your positive feedback!
A perfect experience
It was a perfect experience from beginning to end. First class salesman did a great thorough friendly job, couldn't have been more helpful. Aldo did us a fantastic deal. The salesan who dealt with us was Andrew at Team Valley
11. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Gateshead150
We’re so glad your experience was perfect from start to finish! Huge shoutout to Aldo for making it extra special with a fantastic deal 💜 Thank you for your positive review - Lauryn at Customer Care
Friendly and very knowledgeable .
3. tammikuuta 2026
Vastaus yritykseltä Bensons For Beds - Gateshead150
Helpful advice and a warm welcome are what we love to provide—thank you!
We hope to continue providing you with excellent service in the future,
Megan at Customer Care!
They were helpful and kept to their…
They were helpful and kept to their published schedule. Phone call before arriving was helpful too.
11. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - Gateshead150
We are thrilled to hear you love your purchase! We really appreciate the time taken to leave us this lovely review. Thank you, Stewart. - Team Bensons
Great experience and excellent customer service
Very helpful member of staff who was extremely knowledgeable.
5. joulukuuta 2025
Vastaus yritykseltä Bensons For Beds - Gateshead150
We’re delighted to hear you experienced great service and found our team helpful and friendly! Thank you for sharing your feedback. 💜 Thank you for your positive review John – Lauryn at Customer Care.
Vastaus yritykseltä Bensons For Beds - Gateshead150
We appreciate your positive feedback! We are so glad our staff was helpful, friendly, and knowledgeable during your visit with us.
– Thank you, Jess- Team Bensons
Called in today for a new bed
Called in today for a new bed . Was completely overwhelmed by all the choice, had no clue what I wanted . In stepped the lovely Louise who explained how everything worked and off we went on the yellow brick road of beds.
Louise was so helpful and friendly , she talked me through all the options , I hopped on and off a few beds in the process.
So we narrowed it down and I got the perfect combo . The price was spot on and delivery/assembly arranged.
It could not have gone better , I skipped out feeling I had the best ever customer service with a lovely lady . Well done Louise you are a credit to Benson Beds and yourself. Have a lovely Xmas . 🧑🎄
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Gateshead150
We're happy to hear that you had such a positive experience finding your new bed. It's great to know that our team member was so helpful in guiding you through the selection process. We appreciate your kind words and wish you a lovely Christmas too!
Helpful young assistant
Helpful young assistant, guided by more experienced one! Delivered as requested and constructed by capable duo. Husband now sleeping comfortably.
27. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Gateshead150
We're happy to hear that our team provided helpful assistance and capable construction! It's great to know your husband is sleeping comfortably. Thank you for your positive feedback.
Paul was very knowledgeable and made…
Paul was very knowledgeable and made buying the bed a nice and easy experience
30. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Gateshead150
We're happy to hear that the purchase was nice and easy, thanks to our knowledgeable team member. We appreciate your feedback!
BEDUCATED I just wanted to say Andrew was a…
Hi I just wanted to say Andrew was a real pleasure to talk to he was extremely BEDUCATED.After going to the Bishop Auckland store i nearly gave up on buying my mattress from Benson's as the other store were so rude and didn't even acknowledge me and my partner,they would rather be entertained by whatever it was on their mobile phones.So I walked in and walked straight bk out no greeting us at all.Disgraceful.
Anyway I have to say it was an absolute pleasure buying my Kingsize Mattress from the store in Team Valley in Gateshead.I would just like to say that Andrew was so informative on exactly the type of mattress I needed as I have a few health problems so was unsure which one I'd need.He pointed us in the right direction and after trying several Mattresses I walked away with my partner a very happy girlie and a super Mattress.Would definitely recommend the Team Valley Store very experienced staff.5***
17. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Gateshead150
We're happy to hear that you had a positive experience at our Team Valley store. We appreciate you highlighting the service you received. It's great to know that the guidance provided helped you find the perfect mattress. We value your recommendation,
Megan at Customer Care
Wide choice and very helpful staff…
Wide choice and very helpful staff quick and easy
16. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Gateshead150
We’re so glad you found plenty of choice and that our team made the process quick and easy! That’s exactly what we aim for every time. 💜 Thank you for your positive review – Lauryn at Customer Care
Vastaus yritykseltä Bensons For Beds - Gateshead150
We're happy to hear that you had such a fantastic experience. Thank you for your positive feedback,
Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - Gateshead150
Thank you for your feedback! We’re delighted to hear you found our staff helpful. Providing excellent service is always our priority, and we look forward to assisting you again soon!
Megan at Customer Care
Friendly and helpful staff who gave us…
Friendly and helpful staff who gave us time and space to look around
11. marraskuuta 2025
Vastaus yritykseltä Bensons For Beds - Gateshead150
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Always polite and helpful without being…
Always polite and helpful without being to pushy for a sale
30. lokakuuta 2025
Vastaus yritykseltä Bensons For Beds - Gateshead150
We appreciate your feedback and are glad you found our team helpful and not too pushy. It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - Gateshead150
Thank you so much! We're really glad you found our team friendly, polite, and knowledgeable – it's what we strive for every day!
Take care and see you again soon,
Megan at Customer Care
excellent service from employee
excellent service from employee, very knowledgable, and gave good ideas
12. lokakuuta 2025
Vastaus yritykseltä Bensons For Beds - Gateshead150
Thanks for the great feedback! We’re glad our employee provided excellent service and helpful ideas.
We really appreciate your support, Megan at Customer Care
Good selection, price, customer service.
Good selection, good prices, good customer service.
27. syyskuuta 2025
Vastaus yritykseltä Bensons For Beds - Gateshead150
Thank you for the kind words! Great selection, great prices, and great service—that’s what we aim for!
Take care,
Megan at Customer Care💜
Vastaus yritykseltä Bensons For Beds - Gateshead150
We appreciate you sharing your experience! We're happy to hear that our team member was helpful and knowledgeable and that you had a great experience with us.
Thank you,
Lauryn at Customer Care.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.