Assistant in shop was friendly but didn't seem to know the differences in all the beds. I tried a few of them and went for one at £1500. I fractured my neck 4 years ago and have been in pain sinc... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 7b Cuckoo Bridge Retail Park, DG2 9BF Dumfries, Dumfriesshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... Näytä lisää
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... Näytä lisää
The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Dumfries686
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, Yhdistynyt kuningaskunta
- 1387214381
4,8
Erinomainen
196 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Guys were very helpful
Guys were very helpful, friendly and seemed to understand my needs.
24. syyskuuta 2023
5* rating
Great experience buying my new bed the lady serving us was very professional ,helped us get the best deal on the bed we picked and also had a good laugh at the same time which made picking our new bed even easier . Thank you Kirsti from the Dumfries store 👍
16. syyskuuta 2023
Nice friendly salesman
12. syyskuuta 2023
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Vastaus yritykseltä Bensons For Beds - Dumfries686
Thank you for your 5* review! -Team Bensons
Vastaus yritykseltä Bensons For Beds - Dumfries686
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Visit to Benson’s beds Dumfries
Knowledgable, helpful and friendly staff. Asked pertinent questions to gain type of mattress required and gave an overview of each one we were interested in. Took their time explaining each mattress. Didn’t feel pressured or rushed.
Would recommend
1. syyskuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
Thank you so much for your great review! -Team Bensons
Friendly helpful and informative staff…
Friendly helpful and informative staff who took the time to make sure we got the best bed for us. The sleep pro technology was also very helpful.
28. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
What a lovely review! Thank you - Team Bensons
Customer service was excellent
Customer service was excellent, the staff member was patient and explained all I needed to know about my purchase.
28. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
Thank you so much for your great review! -Team Bensons
I felt listened too and not pressured…
I felt listened too and not pressured by salesperson. He took time to explain and show me various options. No problems at all with your dumfries shop staff. But the subsequent email you sent co firming my order along with pictures showed bed with drawer option when my purchase invoice clearly says ottoman option. Phoned store who confirmed correct option was on the order. Fingers crossed the right bed arrives.
What I would add from the outside it didn't look as if store was open. Inside lovely and bright. Maybe planter on wheels could be wheeled in and out on daily basis or large cut out something
28. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
Thank you for your feedback Diane. - Team Bensons
The were helpful and friendly
The were helpful and friendly the helped us with picking a good mattress and bedframe
26. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
Thank you so much for your great review! -Team Bensons
Absolutely brilliant from start to…
Absolutely brilliant from start to finish including delivery - purchased over the phone at Dumfries store and couldn’t give any higher praise
21. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
We really appreciate the time taken to leave this feedback for us. -Team Bensons
Friendly, helpful customer service
Nothing beats in person shopping when buying a bed or sofa bed. I was greeted by a friendly sales assistant who was very patient and helpful with my queries.
All in all, a really good experience.
21. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
We're pleased to hear this Celia! -Team Bensons
We were looking for a mattress
We were looking for a mattress - there was a great choice and the young lady was very helpful and knowledgeable, also they were able to deliver in a weeks time - great service!
14. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
Thank you for taking the time to leave us a review Beverley! -Team Bensons
I went in to look at a bed for my son…
I went in to look at a bed for my son in the Dumfries store. Kevan was extremely knowledgeable. Once we had all the information we left the store to have a think about it. We returned the same day and Kevan went through all the paper work and all the cancellation policy, delivery etc. He thanked us for coming back to the store which was a nice touch. Outstanding customer service!
12. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
Hello Mrs Stitt, we are happy to hear that we could provide you with a great service within our store! Thank you for taking the time to leave us this lovely review and we hope that your son enjoys the new purchase! - Team Bensons
Very pleasant surroundings
Very pleasant surroundings. Descriptions and prices easy to view. Extremely helpful assistant without being overbearing. Enjoyed the experience of shopping at Benson's!
6. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
Hello Gerald,
Thank you for your lovely feedback! We are so pleased to hear that the service in store has been nothing short of amazing! We really appreciate you taking the time to leave some positive comments. - Team Bensons
Kristy was very helpful and answered…
Kristy was very helpful and answered all our questions
1. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
Hello Morag
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Very helpful assistant’s
Great very helpful assistant’s in store wide range of beds to try reasonably priced for the good quality
30. heinäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
Hello John,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Wasn't just offered a y mattress as new…
Wasn't just offered a y mattress as new what was looking for .
WiFi was realy slow took ages to get everything set up .
Staff were exelent and very helpfull
5. heinäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
Thank you for your feedback, Janet! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Very professional staff,also patient…new bed
Very professional staff,also patient and nothing was too much trouble. Good experience and felt confident about my final choice , this was due mainly to the product knowledge of the member of staff Who served me.
7. heinäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Dumfries686
What a lovely review, Catherine! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Great guys, great service and a great bed
Just had a bed delivered/removed and we can't thank the delivery guys (Dave & Michael) enough. They could not have been more helpful and accommodating. Great guys, great service and a great bed. Would definitely recommend. 10/10
5. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Dumfries686
What a lovely review, Elizabeth! This is exactly the service we strive to give to our customers, We really appreciate the time taken to leave us this lovely review. - Team Bensons
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