Bensons For Beds - Basingstoke Arvostelua 

Great in store service, delivery as planned..... what more can I ask for. Thank you

We were helped by a really knowledgeable and friendly guy (apologies I can't recall his name) he really asked questions to get to know our sleeping habits and requirements and spent time making sure we made the right choice. We didn't feel at all rushed and he explained everything to us about the products and how they would suit our sleeping style and posture. I was really impressed.

Nice to have a store to look at products rather than just pictures online. Received useful information on products and shown variations on colours and sizes. Felt no pressure to buy and given lots of information on payment options.

Stuart at the Basingstoke store was very knowledgeable, and help me pick out the right mattress and base for my Dad’s needs, what we needed wasn’t easy as I had very specific measurements from the rehab centre Dad is currently at, made harder by the fact that Dad wasn’t with me when I visited. The whole experience was stress free. I walked away feeling confident we had made the right informed decision. I came in near the end of day and wasn’t made to feel rushed.

Al the time we were given advise from the salesman and when had ordered the mattress we was kept in contact by text about the delivery and on the day was informed of the time frame it would arrive also the driver rang us to give us a time he would be with us

The delivery men were wonderful
Polite and efficient
Unfortunately there was a screw missing and bensonsfor beds have done nothing to replace it.

We had excellent service from Maria on Sunday - she was really helpful and very knowledgeable, thank you

Tom, in the Basingstoke store, was very patient and extremely helpful while we went through the process of choosing the right bed. Made sure we got exactly what we needed

Fabulous service, great product and delivery team were awesome

Unfortunately this is my third mattress in 3 years. I have had 2 defective mattresses and on the second replacement Customer Service and store experience was awful.
Store manager rude and unhelpful.
Customer Service showed no interest in my issues and took days to respond.
It took over 2 months from initial enquiry to getting new mattress.

Excellent greeting in shop very pleasant everything happened as promised

Lucia was very helpful, informative and we really appreciated the way our query was dealt with.

We were listened to and not pressured at all

Brilliant service. The shop was good, left us alone to try out the various beds. But on hand to answer questions. Delivery went smoothly great service all round. Would highly recommend Bensons. Great quality, great service thank you Bensons

Your staff very helpful, but not overwhelming, they were very knowledgable about the beds, mattresses, and other products available. The lady who served us was polite, well informed, and went out of her way to answer all our queries. She was most helpful, with pricing and explained offers available and when they expired.

Lucy at Basingstoke was outstanding but understand sadly leaving soon, you can't afford to loose staff like her, what knowledge, what a sales person, nothing to much trouble.

Very helpful thank you

We are very happy with the mattresses and the overall service provided. The delivery arrived on time, and the delivery team were very helpful and professional, especially when bringing the mattresses into the house. Excellent customer service and a smooth experience from start to finish. Highly recommended.

Great service, helpful staff & prompt delivery

Really helpful and knowledgeable, tested out quite a few mattresses.
Great service!

Fast and friendly service. Very happy with my purchase