Eric was so helpful, just let me look around test different mattresses and give him a shout if I had any questions, that's the way I like to do things, 10 out of 10
Sijainti
Vaihda sijaintiaUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The sales lady who assisted us in choosing our mattress was extremely knowledgeable and helpful. Everything about the mattress options was clearly explained. Information provided about insurance and d... Näytä lisää
The sales lady Jocelyn was very helpful & knowledgeable in all aspects of different types of mattresses & height of the beds & was able to advise my wife who has had a stroke on which type of mattress... Näytä lisää
Yritys on vastannut
The staff were very friendly and helpful, bought a bed from Bebsons before,I was purchasing bedside units to match,John and Eric were on the case and sorted it all for me ..wonderful service
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Ayr
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Yhdistynyt kuningaskunta
- 1292618293
4,9
Erinomainen
542 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bensons have on the whole provided an…
Bensons have on the whole provided an excellent service. The website is great for managing the delivery as far as changing delivery times and address and you can track delivery on the day. Communication was mostly great. I did want to speak to the delivery team though and was told I would get a call from them 30minutes beforehand which I didn’t. So there was a bit of a delay when they arrived which could have been avoided. But the bed was delivered and put together successfully.
18. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
We're so glad to hear you had a positive experience overall with our service, website, and delivery. We appreciate your feedback regarding the pre-delivery call and will review our procedures to prevent future delays. Thank you for your kind words!
Team Bensons
Found the perfect mattress for us
Found the perfect mattress for us. Friendly staff. Can't wait to get the beds
18. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
We're so pleased you found the perfect mattress and appreciated our friendly staff! We hope you enjoy your new beds!
Team Bensons - Jess
Super helpful staff
Super helpful staff. Knowledgable but not pushy. Well laid out store - very clean. All beds clearly marked for firmness and USPs. Pricing very clear.
19. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
Thank you for your wonderful feedback! We're so pleased you found our staff helpful and knowledgeable, and our store clean and well-organized. We appreciate you highlighting our clear pricing and bed markings.
Team Bensons
The process from entering your store at…
The process from entering your store at Heathfield and everything that followed to the arrival of our mattress was flawless.
18. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
We're so happy to hear your experience, from store visit to mattress arrival, was flawless. Thank you for sharing!
Team Bensons
Great service from start to finish
14. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
We're delighted you had a great experience. Thank you for sharing your positive feedback!
Team Bensons - Jess
Very helpful and knowledgeable sales…
Very helpful and knowledgeable sales person, Jocelyn
12. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
We're so glad our salesperson was helpful and knowledgeable! Thank you for your kind words.
Team Bensons - Jess
Vastaus yritykseltä Bensons For Beds - Ayr
Great to hear! 😊 Easy experience and helpful staff—thanks so much for the feedback✨
Vastaus yritykseltä Bensons For Beds - Ayr
We're happy your purchase was hassle-free, and our sales staff were pleasant and gave freebies. Thanks for the great feedback; we appreciate it.
Team Bensons
Excellent customer service
Staff friendly knowledgeable and gave me plenty of time to decide.
4. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
We appreciate your feedback and we're so pleased our friendly, knowledgeable staff gave you plenty of time to decide.
Team Bensons
The member of staff in the shop was…
The member of staff in the shop was very knowledgeable and helpful. The delivery of the bed was good as well with it being no problem having to change the date. Then it being really good service in that we got a text a few days before giving me a time slot and then on the day the driver phoning to say he would be about half an hour. Great service from start to finish. This is the 2nd time I have ordered a bed from here. Last time was in about 5 years ago and actually was the same member of staff in the shop that served us.
4. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
We're happy to hear that the team member was knowledgeable and helpful, and that you had a good delivery experience with the date change and updates. We appreciate your repeat business and positive feedback!
Team Bensons
Good selection and helpful sales…
Good selection and helpful sales assistant Rhianon plus discounted price. Delivery and uplift was flewless and Bensons maintained communications throughout.
30. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
Thank you! 😊 We’re delighted you loved the selection, the discount, and Rhianon’s help—and great to hear delivery and uplift were flawless. Enjoy your new bed! 🛏️✨
The staff were amazing
The staff were amazing. They welcomed us into the shop and showed us what we wanted. They pointed us in the right direction and helped us choose the bed i bboughtwould recommend Ayr store to anybody
1. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
We're delighted to hear that our staff at the Ayr store were so helpful and welcoming! It's great they could guide you to the perfect bed. Thanks for recommending us!
Team Bensons
Great store service and delivery
Service recommendation received by the store manager in Ayr branch was excellent
Delivery with care and timing was great
30. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
Brilliant to hear! We’ll pass your kind words on to the Ayr team 🚚⭐
Sleeping well
Joanne in the shop professionally answered my questions without any pressure to purchase. The delivery arrived as scheduled and on time. Both men were respectful of me and my property leaving it all tidy, they explained the mechanics of the bed and offered advise. Very pleased.
30. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
Thank you for the lovely review! 😊 We’re really pleased Joanne was able to answer all your questions professionally and without any pressure. It’s great to hear delivery arrived right on time and that the team were respectful, tidy, and took the time to explain everything clearly. We’re delighted you’re very pleased — enjoy your new bed! 🛏️✨
Vastaus yritykseltä Bensons For Beds - Ayr
Thank you! 😊 We’re so glad everything hit the mark — that really means a lot to us. Enjoy, and thanks again for choosing us! 🌟
Good service …
Delivery on time and the guys carried the bed to where we needed it, no problem and polite. Bed well packed. Delivered from a different location from where bought.
20. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
Thanks for the feedback! Delighted the delivery team made it easy for you ⭐
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
Vastaus yritykseltä Bensons For Beds - Ayr
We're so happy to hear that you had a fabulous experience with your purchase and delivery! Thank you for your positive feedback.
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent Service from start to finish
18. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
Start to finish excellence—music to our ears! Thanks for the lovely review ⭐
Looking forward to welcoming you back soon,
Megan | Customer Care Specialist
Very helpful and not harassed
Very helpful and not harassed! Only question would be that if it had been stated that the package didn't include the mattress! 🤔
16. huhtikuuta 2026
Vastaus yritykseltä Bensons For Beds - Ayr
Thanks for the lovely comments about our service. We also appreciate your feedback regarding the package contents and will use this to improve clarity moving forward,
Megan | Customer Care Specialist
Bensons beds will always be a household…
Bensons beds will always be a household name. I won’t say more, just go and experience it yourself. Cheers to the team at Ayr branch in Heathfield.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Ayr
Prince Arthur,
We're happy to hear that you had such a great experience with our team. Thank you for sharing your positive feedback; we appreciate it greatly!
Team Bensons - Jessica
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