Tom at Bensons for Beds Ashford was absolutely incredible at helping us from start to finish of our bed buying experience. We had a bit of a rough journey as we ordered a larger bed in the hope of be... Näytä lisää
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The buying process was great. Unlike online sellers, I could actually tried out all various type of beds before placing ordered. The salesman was attentive and not pushy at all. His knowledge regardi... Näytä lisää
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The nicest staff in the Ashford store, Wendy in particular couldn't have been more helpful. She patiently showed me all the sofa beds in the store without even a hint of being irritated or too much tr... Näytä lisää
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The staff member (Jon) who helped us did a fantastic job, gave us great advice and didn't put any pressure on us. The only reason this isn't 5 stars is due to the delivery. The delivery team de... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Ashford
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 1 Gallagher Retail Park, TN23 7DH, Ashford, Kent, Yhdistynyt kuningaskunta
- 1233646246
4,9
Erinomainen
454 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Communication was good knew about…
Communication was good knew about delivery times
Fast and efficient
10. heinäkuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Tom at Bensons for Beds Ashford was amazing!
Tom at Bensons for Beds Ashford was absolutely incredible at helping us from start to finish of our bed buying experience. We had a bit of a rough journey as we ordered a larger bed in the hope of being in our new house, when the sale fell through Tom was so understanding and helpful. We then finally got our new bed delivered to our existing house and it was too big to get up the stairs! So we went back to Tom who was brilliant and sorted us out with a smaller option of bed, added some extra pillows and we still received a refund! Couldn't fault him, he was amazing. The bed itself is stunning and just what we wanted, we have a tv bed and the surround sound system is second to none, my husband is very fussy when it comes to a decent sound system and he is very impressed!
Thank you Tom and thank you Bensons for Beds for being brilliant!!
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Ashford
We are absolutely thrilled to hear about your incredible experience! It sounds like you had quite a journey, and we're so pleased that our team was able to provide such understanding and helpful service every step of the way. It's wonderful to know you're enjoying your stunning new bed and its impressive sound system. Thank you for sharing your fantastic feedback!
Helpful and knowledgeable
Friendly staff. Knowledgeable and friendly but not pushy. Good selection of beds and mattresses to look at in store.
7. heinäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Ashford
We're so pleased you found our team friendly and knowledgeable without being pushy. It's wonderful to hear you appreciated the good selection of beds and mattresses in-store. Thank you for your kind feedback!
Wendy was fabulous
Wendy was fabulous. She was very knowledgeable and personable. She is a real credit to the store!
21. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Ashford
We're so pleased our team provided a knowledgeable and personable experience. Thank you for your kind feedback!
Team Bensons
Really nice people in-store when went…
Really nice people in-store when went in to look at beds and really easy to order online would highly recommend and will be buying again in future
20. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Ashford
We're so pleased you found our in-store team helpful and ordering online easy. We appreciate your recommendation and look forward to your next purchase!
Team Bensons
Great variety of beds & mattresses to…
Great variety of beds & mattresses to try out and excellent / no pressure service. Post sales communication and delivery was first class!
8. kesäkuuta 2026
Vastaus yritykseltä Bensons For Beds - Ashford
We're so pleased you enjoyed our variety and no-pressure service. We appreciate your kind words about our first-class post-sales communication and delivery!
Team Bensons
Excellent friendly service
Excellent friendly service. Grest staff in shop. Good updates on the statys of my order and excellent delivery service. Very good range of brands and choice.
22. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ashford
We're so pleased you received excellent, friendly service from our staff and enjoyed our range of brands. We appreciate your kind words about our delivery service.
Team Bensons
1st class delivery experience received
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Ashford
We appreciate your kind words. We are glad you enjoyed your delivery. Thank you for your feedback.
Team Bensons
Vastaus yritykseltä Bensons For Beds - Ashford
We're so glad you enjoyed your experience with us. Thank you for the wonderful feedback!
Team Bensons
The whole experience from the time we…
The whole experience from the time we walked into the store to when the bed was delivered and installed was excellent
31. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ashford
We're so pleased to hear your entire experience, from store visit to delivery and installation, was excellent. Thank you!
Team Bensons
So Helpful & not pushy.
The lovely lady called Wendy was so helpful & informative about what I wanted, very Happy with whole experience of buying a new bed. Thank you.
27. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ashford
We're so pleased you had a very happy experience finding your new bed. We appreciate your kind words about our team member's helpfulness and knowledge.
Team Bensons
10/10 from the moment we stepped in
Kaylee and her team were outstanding. Very accommodating and trusting. Recommended
28. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ashford
We're so pleased our team was outstanding, accommodating, and trusting. Thank you for your kind feedback!
Team Bensons
Great staff very attentive
Jon was great he understood our requirements. Great service
25. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ashford
We're glad our team understood your needs. Thank you for your kind feedback!
Team Bensons
Sales & delivery team were both great
Really good advice and guidance.
Costs are always a consideration but we were given very good options in store
25. toukokuuta 2026
Vastaus yritykseltä Bensons For Beds - Ashford
We're so glad our team provided excellent advice and options. Thank you for your kind words!
Team Bensons
Vastaus yritykseltä Bensons For Beds - Ashford
We're so glad you received a friendly welcome! Thank you for your positive feedback.
Team Bensons
The nicest staff in the Ashford store
The nicest staff in the Ashford store, Wendy in particular couldn't have been more helpful. She patiently showed me all the sofa beds in the store without even a hint of being irritated or too much trouble. The store didn't have the type of sofa bed I was interested in but I did buy an adjustamatic bed because I felt I could trust Wendy to give me the best advice. Thank you Wendy
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Ashford
We're so pleased to hear about your positive experience at our store. It's wonderful that our team member provided such patient and helpful assistance, guiding you to find the perfect bed. We appreciate you sharing your kind words.
Team Bensons
The whole experience was easy from me…
The whole experience was easy from me walking into the store,telling the lady what I wanted how much i wanted to spend trying out the beds and then picking and paying then setting up a date for delivery.
Im certainly impressed with the customer service I received.
Delivery was in the time slot,delivery drivers were great.
I love my bed.
Thank you Benson for Beds.
I will certainly recommend them to my family and friends
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Ashford
We're so pleased to hear that your entire experience, from visiting the store to the delivery of your new bed, was easy and positive. It's wonderful that you love your bed! Thank you for your recommendation.
Team Bensons - Jess
Vastaus yritykseltä Bensons For Beds - Ashford
Love it when a plan comes together! 😊 Thanks for the great feedback!
Fantastic service in store and very…
Fantastic service in store and very well communication on when bed was arriving. Bed was up in minutes which was a surprise given its a mobility bed !
27. maaliskuuta 2026
Vastaus yritykseltä Bensons For Beds - Ashford
That’s fantastic to hear! 😊 We’re delighted the in‑store service and delivery communication were spot on—and even better that your mobility bed was set up so quickly. Thanks for sharing your experience, and enjoy your new bed! 🛏️✨
A New Mattress
From purchase to delivery of the mattress Bensons could not have been more helpful.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Ashford
We're happy to hear that you had such a positive experience with our service, from purchase to delivery. Thank you for your kind feedback!
Team Bensons
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