belletire.com Arvostelua 

If a appointment is made I would expect that appointment time to be kept. My wife waited for her appointment for over 45min. When she called me to inform me of that I expressed to her to leave, a text shortly followed stating they ( bell tire ) would not return her car key to her, only after requesting keys they made it a priority to get our wheel alignment checked at 9:54am the vehical was brought in ( 54min after appointment ) at 1015am the report of the alignment testing was presented folded in half and the bottom section was all in green as if the adjustment had already been done prior without prior approval by us, the customer only after my wife
Authorized the adjustments to be made at checkout when she was provided the inspection paperwork with the now visable bottom portion of the report all green could be fully seen. The transaction was made at 10:26:54am on 6/19/25 an hour and 26min and 54 seconds after the scheduled appointment time.
We used the coupon of $40.00 off
That any customer could use but not provided any compensation for the delay of her time wasted waiting. That coupled with refusing to return the vehical key when requesting holding her ( our vehical) hostage and making the adjustments prior to approval of work to be completed
To me seems as if everything is not on the up and up and leads me to think that belle tire is in business to entrap customers and falsly charging for services requested as I indicated to bob gohde when i made the appointment for an inspection only until I had an opertunity to review the report.

You Belle Tire "got us" once but aside from what's now going to be a monthly potentially daily visit for our unlimited inspection for 12 months
You will not get any further business from us.

BUYER BEWARE... I only added 1 star as the review would not be posted without a star choice..... Read the entire review. Brought my brand new car with the need to change the factory wheels with a new look (after market wheel and tire) in hand. The replacement wheels were purchased online, from a wheel company with mounted tires. All that was needed was to remove the factory wheels and install the aftermarket wheels - simple, right? What a horrible experience, a true catastrophe.. 1. After the damage was done, I realized the the Belle technicians that were doing the work on my car were not certified or qualified. 2. They stripped the wheel studs on the new wheel hubs and marred (scratched) all the wheel stud bores on the factory and aftermarket wheels. In conclusion, after spending the "entire" day at this shop, I departed without the aftermarket wheels being installed, all wheels, factory & aftermarket, damaged along with damaged wheel hubs, damaged wheels and missing lugs on the wheels.. After a long duration of numerous email communications with the store & district managers, I was advised that they would only buff the damaged wheels and replace the damaged studs. They further requested that the "repair" of their substandard work be done at this store - The same store that carelessly committed all the damage to the car and wheels - SERIOUSLY? No thank you.... We all make mistakes and all that was reasonably expected was professional work completed by qualified / certified techs, fair & reasonable pricing, the shop to stand behind their work and take onus for their mishaps .... Unfortunately, that wasn't the case here. BUYER know that there is much more needed than what may appear when you have car repairs. There may be hidden issues that can only be found by an experienced eye - as auto service layperson, we are at the mercy of the place we get our auto repair work completed. Car dealers are more expensive but you will have peace of mind.

After scheduling my 2nd appointment to have

Made an appointment to get my car checked out sat for 3 hours while they serviced other customers even though I had an appointment. Found out I needed sway bar links replaced brake pads in the front. total cost with 2 new tires was $2700 so I said let's just fix my issue at hand so the new price came to 1700 for sway bars and links in the front. Too much so I went elsewhere and got it done for the correct amount of 1000. Belle tire called me for 2 days trying to talk me out of getting it fixed elsewhere and telling me the other company will not provide all the services for my vehicle. On top of that they offered to come down to the 1000 that I was going to pay the other company. They tried to over charge me for services as a woman. I would not recommend this place if your a woman.

Came here about 9 months ago to replace my tires and what appeared to be a good service has now turned into constant lying and misleading statements. I was told the tires I bought had a 45,000 mile warranty. Now they are showing excessive uneven wear. They told me over the phone they would be swapped at no cost. Then after coming in they are refusing to honor what they said, they even ordered the tires in to swap them at no cost but now won't provide the service. I had to call corporate customer service and I am waiting for a resolution. What terrible service to promise something and then not even honor it. On top of that creating a safety issue for a customer. No excuse for this behavior. DO NOT COME HERE!

Belle tire a wonderful place. I was helped by Kevin yesterday. He was phenomenal. It was a bit chilly out but he took his time a checked every tire. He also gave me advice and asked did I have any concerns. After make sure every tire has its proper air quality. He made sure I had everything I needed to have a safe drive home.

I have gone to the Belle Tire in Avon Indiana for years. They used to be dependable and honest. Everyone in my family used them - even my parents. A little over a year ago that all changed. Not one of us has been there for new tires or a simple patch that they have not tried to upsell. My dad took his car in for new front tires. It was making a noise but he did not say anything to them because we have an actual mechanic for repairs. They "decided" to do an inspection. You guessed it - all kinds of repairs on the front in. Almost a thousand dollars. He took it down to his mechanic. What a surprise a loos break clip and fixed for $25. That was the last straw for us

Belle tire is worst place to take your car , liers and they don’t even know how to do properly alignment don’t waste your money and time you will get very frustrated

I had 4 used tires put on, my 2 front weren't that bad. I had a spare rim I wanted to put one of those fronts on, they put on my old tire and not one I asked for, I went back in and let them know. They went back out got out my rim and put the tire I requested on but in doing so my rim got bent and now it won't hold air even though it's the same rim I have driven on for almost 3 years. So it got mysteriously bent some where between getting it back out of my car and putting the tire that was supposed to get put on, yet they are saying it was already like that..Will never go back!!!

Scheduled an appt for flat repair. Upon arrival for my appointment, was greeted somewhat rudely by Don at the 28th St Grand Rapids (Kentwood) store. I described my issue and he told me it was a flat repair. I explained that it was a slow leaker issue, and he corrected me again and called it a flat repair. I didn't respond....and then I asked how long it would take and he said 90 minutes, appearing annoyed with me. I waited approx. 5 min and then left to get a bite to eat. Came back about 20 min later and my car was moved to a different spot. I approached the counter and asked about the status. Don said it was done and I asked about what they found. Don was vague and said they found something with the tire, some small issue, and that it was repaired. When I asked further, he said he wasn't sure exactly, but they repaired the tire. He said they "broke it down" to do the inspection. I was skeptical, but clearly wasn't getting a straight answer so I didn't question it any further and left. I got home and checked the tire pressure. It was 5-6 pounds below the recommended pressure. Red flag #1....if they broke the tire down, why wouldn't they fill it to the recommended pressure? I called the store the next day and Don answered. I explained to him that the pressure was low and that if they truly took the tire off the rim to inspect, why would the pressure be so low? He had no answer and only said I could come back in and have it re-checked. I told him that I suspected that it wasn't looked at at all, and he again told me I could bring it back in....I just said ok, thank you and hung up. I later called back to a different store and asked them if they typically have adaptors for locking lug nuts. They said no. My wheels had lock nuts on them and I forgot to bring in the adaptor for that prior visit. Red flag #2...they didn't even take the rim/tire off my vehicle! I called and reported to the store manager. I also took my rim/tire issue to Discount Tire where they found a leaky valve stem/wheel interface....they cleaned it up, sealed it, and replaced the valve stem. Repair fixed, issue resolved. Shame on Belle Tire and in particular DON! I will only go to Discount Tire from this point forward.

Bought tires in Elkhart Indiana, theY suggested these tires, so I bought them. Within a few weeks all tires were losing air, took back and they had to clean bead surface on rims, they should have done that when the mounted them. They provided an alignment check that was good. Two year later after rotaTing at each oil change the tires became noisy. Today I had a right from tire losing 10 psi overnight, called store they told me two days out to fix tire. Also was told I bought an "entry level" tire, hence the noisy tires. What the heck is entry level? they said they were great tires when I purchased them, now find they have discontinued selling them. ASOLUTELY WILL NEVER DO BUSINESS WITH BELLE TIRE AGAIN.

This company has not only provided substandard products and concealed critical inspection findings, but they have also resorted to dismissive customer service, false accusations, and information gaps to bully consumers. Their behavior shows a blatant disregard for consumer rights and potentially endangers lives.
As a consumer, I urge everyone to be cautious of this company’s misconduct. Do not patronize this business—they’ve made it clear that any transaction here is “at your own risk.”
Additionally, I encourage all consumers who have experienced similar issues to come forward, share their stories, and expose unethical practices like these. Together, we can protect our rights and prevent further harm to others.

Hours after estimate. No calls to update. Ordered wrong parts. Didn’t feel a 4 1/2 hour delay was worth a call

Went to the Belle Tire at Country Club Rd and Rockville. We had a screw in our tire. We literally waited 3 hours to get it fixed. When I asked what was taking so long the response I got was "we put appointments at a higher priority". Now, you lost a customer. 4 guys up front just randomly talking, looking at their phones, etc. How about less people up front and more in the back? There should be a bay open strictly for quick jobs. You people lack so much.

I have a very hard to believe story but is 100% true. went to Belle tires for four tires got two of them the first time they destroyed some lug nuts and said they can't take the rest off because I want to have enough to leave so I ordered new lug nuts and then returned with the new lug nuts to Belle tire to get my other two tires. this time they destroyed the lock key and couldn't get the locks off they ordered a new lock key third trip to Belle tires they destroyed that lock key and stripped out the lock nut itself. I then went to another local tire shop to get the lock nuts removed 15 minutes no key he had them all off That's why I should have stopped and never went back to Belle tires but I didn't I then took the car back over to Belle tire because the gentleman said he would replace the lock nuts and the damaged rim so I said give me the two tires and we'll call it even well on that trip they then destroyed another lock nut so bad that it had to be blow torched off in the process they also destroyed another rim they informed me to head to put a donut on my car because the rim was too damaged to put back on and that they would order a new rim after I had pulled out I heard a noise I knew the noise it was a warped rotor from them torching the lug nut off and all the heat it worped the rotor I immediately called him and told him I think you guys warped the rotor he said no problem we'll take care of any of the damage fifth trip to Belle tires I finally got my fourth tire and told I'd have to come back for six time to have a break inspection well five times was enough I didn't want Belle tires to work on my car anymore spoke to the managers and corporate and name for me the only way they would check my brakes is if I brought it to them terrible customer service terrible problem-solving it's horrible that they treat their customers this way I ordered my own brakes I'll eat the hundred bucks versus bringing my car back for a six-time for him to do more damage every time I left Belle tires I left with a new problem.

2017 JEEP WRANGLER WITH 32k MILES.
Took in for new tires, got a good deal on them, however, that is not the end of the story. I was told they could not align due to front end needing all new parts. Asked them to show me and they could not show me anything wrong in spite of prying on everything with a 3 foot crow bar. I asked for the estimate and left with my new tires. Had slight out of balance on front 10 grams. But, the rear were out over 6 ounces, almost 200 grams. I didn't notice until i rotated the tires. the rear moved to front were barely drivable. These are good BFG K02's. I have never had them go out of balance, this is my 6th set of them on many vehicles. Do not blame wear, there was no wear, this was a case of shoddy work. I will never go here again and neither will any of my friends. Incidentally; why doesn't Belle Tire have a review process on their website? I am pretty sure i know why as i have heard many bad story's from friends and coworkers. Oh, almost forgot, they cross-threaded a bolt on the center caps that I had to drill and re-tap. DO NOT GO TO BELLE TIRE!!!

Had my first excellent service experience with Belle Tire, Castleton, last week. They will have my auto business in the future.

How is it that I can come in as the customer with limited expertise and tell you what’s wrong with my vehicle, you suggest something different, fix that different thing, and 2 months and $450 later turn around and say it’s the thing I initially said to check for? Why do I know more than the “experts”?

The worst. Last 3 times I had to take the vehicle right back because there was still an issue. 1 of those times I didn’t even make it out of their parking lot before hearing a loud clunk from driving over a bump. Other times was hearing the issue driving back home from their location. Today, I needed a wheel bearing replaced and they called and quoted me for things all around the car telling me they are all bad, according to them because of mileage not because they are actually bad. For someone who doesn’t know about cars they are likely getting you to replace many parts that still have life left. This being the 4th time in a row having an issue with them, I will not go back to them ever, will let others know of my experiences and will never recommend them for anything ever again.

The Belle Tire company and management at corporate is abysmal. Don't go there and get service because they only care about ripping you off.