What made this experience good for me was the way the customer services dealt with the issue quickly and efficiently. The experience was made easy for me. It would be a peivelidge and a pleasure fo... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Awful customer service, item was hardly used when it packed up. Fan motor seized completely just a few weeks out of warranty. No help whatsoever, even though multiple other people have similar issue... Näytä lisää
Yritys on vastannut
Air conditioner arrived on 26th June from Amazon and lasted 20 days. I bought this for my aged parents and really disappointed that it has not lasted .ore than 20 days.Since writing my initial review... Näytä lisää
Yritys on vastannut
I bought a portable A/C unit from this company. The unit had issues but the customer service was excellent and they replaced my item immediately and arranged everything with one phone call and an emai... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Belaco, we are proud to be a trusted provider of high-quality and affordable home appliances across the UK. Our mission is to make everyday life easier, more efficient, and more enjoyable by offering a wide range of kitchen appliances and lifestyle products that combine innovation, reliability, and value. Our collection includes popular household essentials such as air fryers, microwaves, kettles, toasters, stand mixers, and sandwich makers, as well as practical heaters, fans, air conditioners, dehumidifiers, and vacuum cleaners. Each product is carefully designed to meet the needs of modern homes, helping you save time, reduce energy use, and enjoy greater convenience. At Belaco, we put quality first. All our appliances undergo strict checks to ensure durability, safety, and performance. Whether you are looking for a compact microwave for your kitchen, a powerful air fryer for healthier cooking, or a reliable heater to keep your home warm, Belaco offers a solution you can trust. With a strong focus on innovation, affordability, and customer satisfaction, Belaco has become a preferred choice for households across the UK. Explore our full range today and discover why so many families choose Belaco for their everyday home and kitchen appliance needs.
Yhteystiedot
Yhdistynyt kuningaskunta
- info@belaco.co.uk
- www.belaco.co.uk
4,1
Hyvä
154 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 81 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
easy to order very quick delivery good…
easy to order very quick delivery good packing
6. toukokuuta 2026
Vastaus yritykseltä Belaco
Thank you for your kind feedback. We are pleased to hear that you found the ordering process easy and that your item arrived quickly and well packed. Your support is greatly appreciated, and we hope you enjoy your purchase from Belaco.
So easy to order
So easy to order excellent service great product definitely recommend
4. toukokuuta 2026
Vastaus yritykseltä Belaco
We are pleased to hear that you found the ordering process easy and straightforward. We aim to make the experience as smooth as possible for our customers.
You are sending my item to the wrong…
You are sending my item to the wrong addres my new address is 12 brown lees road biddulph stoke_on_trent st8 6ph
25. huhtikuuta 2026
Vastaus yritykseltä Belaco
After reviewing your order, we can confirm that the delivery was initially booked to the same address provided at the time of purchase, and no discrepancy was found on our system.
However, following our recent conversation, we have now updated the delivery details as per your request. Please rest assured that your order will be delivered to the updated address.
Good product. Good Customer Relations
I bought two Belaco Convector Heater last November and it was working wonderfully well until one of them started tripping. I reached to the product service team and they arranged for a replacement for me without hassle in 2 days. I am glad I chose Belaco as my product of choice with my fan and heater. No regrets!
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belaco
We are pleased to hear that your heaters have been performing well and that our support team was able to resolve the issue quickly and efficiently. Ensuring a smooth and hassle free experience for our customers is always our priority.
Grate value and affordable
24. huhtikuuta 2026
Vastaus yritykseltä Belaco
Thank you for your feedback. We’re pleased to hear you found the product great value and affordable. Your support is appreciated, and we hope it continues to meet your expectations.
Vastaus yritykseltä Belaco
We’re pleased to hear that you are happy with your purchase and that the delivery was quick. It’s good to know the service met your expectations.
We appreciate your support and hope you continue to enjoy the product.
BELACO MICROWAVE OVEN Model B20LMM2
BELACO MICROWAVE OVEN Model B20LMM2
The TIMER DIAL is so smooth I can barely turn it. It should have grooves around the dial for easy gripping.
Terrible design feature.
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belaco
Thank you for your feedback. We’re sorry to hear about the difficulty you are experiencing with the timer dial.
This is not a commonly reported issue, so we would like to review it more closely to understand the cause and assist you properly.
Could you please share a short video showing the timer dial while you are trying to turn it? This will help us assess whether there is a fault with the dial or if it is functioning within normal range.
Satisfied
The link received in email doesn't open for review. So writing directly here. Received the pedestal fan and it looks and working great. Assembly took minimal time. Highly recommended!
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belaco
Thank you for your kind feedback. We are delighted to hear that your pedestal fan arrived in good condition, was easy to assemble, and is working well. Your recommendation is greatly appreciated!
Great service-very responsible helpful…
Great service-very responsible helpful and professional. Really smooth experience
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belaco
Thank you for your kind feedback. We are very pleased to hear that you had a smooth experience and found our service helpful and professional.
Your support is greatly appreciated, and we are always here to assist you whenever needed.
Order was delivered super quick
Order was delivered super quick.
Currently no problems.
Haven’t yet opened it as it is a present.
10. maaliskuuta 2026
Vastaus yritykseltä Belaco
Thank you for your feedback. We’re glad to hear your order arrived quickly. We hope the recipient enjoys the gift when it’s opened!
Delivered on time by a very helpful…
Delivered on time by a very helpful delivery man.
10. maaliskuuta 2026
Vastaus yritykseltä Belaco
Thank you for your feedback. We are pleased to hear that your order was delivered on time.
Your support is greatly appreciated. If you require any assistance in the future, please feel free to contact us.
Excellent customer care
Excellent customer care. They could not have been more helpful.
Delivered in 2 days despite my bank giving the wrong address
Jo was especially helpful, one of the best companies that I've ever used.
The item was also competitively priced. Very happy customer 😀
4. maaliskuuta 2026
Vastaus yritykseltä Belaco
Thank you for your kind words. We’re delighted to hear you had a positive experience and that our employee was able to assist. We truly appreciate your feedback and look forward to serving you again.
Quick and efficient
1. maaliskuuta 2026
Vastaus yritykseltä Belaco
Thank you for your kind feedback. We’re delighted to hear you had a positive experience. Your support means a lot to us.
Very very disappointed brought belaco…
Very very disappointed brought belaco microwave through amazon at £59.99 as new.im disabled & a pensioner.the internal light doesn't work,the microwave was to heat up my frozen meals.but we hit a snag due to being bin day on the 27/02/26 all the packaging went out we didn't find the fault till 17.30 that day.now I've no response from amazon.or belaco over the problem,I've been quoted £25 to have the microwave looked at to see why the microwave doesn't light up,that's half of the cost of what I brought the microwave for in the first place extra I can't afford.Definitely feel ripped off.& getting no assistance from amazon or belaco
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belaco
We are very sorry to hear this and understand your frustration.
Please email us with your invoice number and a short video showing the microwave running without the internal light. We will review this as a priority and advise the next steps.
Kind regards,
Nice and easy
24. helmikuuta 2026
Vastaus yritykseltä Belaco
Thank you for your kind feedback. We’re delighted to hear you had a positive experience. Your support means a lot to us.
Easy to use website great prices great…
Easy to use website great prices great products and great communication
11. helmikuuta 2026
Vastaus yritykseltä Belaco
Thank you for your kind feedback. We’re delighted to hear you had a positive experience with our website and products. Your support means a lot to us.
Vastaus yritykseltä Belaco
Thank you very much for your kind review. We are pleased to hear that your Belaco microwave arrived as described and within the expected timescale. Your feedback is greatly appreciated.
Vastaus yritykseltä Belaco
We are pleased to hear that you are happy with the item and the fast delivery. Your feedback is greatly appreciated and helps us continue to improve our service.
Returning a faulty item.
I had a faulty item and Bariiq Abdul was more than helpful in securing my refund. Many thanks to him and his team
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belaco
We are pleased to hear that our team were able to assist you and arrange your refund smoothly. Your kind words will be shared with him and the wider team, as feedback like this is greatly appreciated.
Ordered a Belico dehumidifier …
Ordered a Belico dehumidifier beginning of December 2025 worked fine now it doesn't work at all, light comes on that's all high or low button switch doesn't work, disappointed I personally wouldn't buy again
22. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belaco
Thank you for taking the time to share your feedback. We are sorry to hear about the issue you have experienced with your Belaco dehumidifier and understand your disappointment.
We would like the opportunity to look into this matter for you and provide the appropriate support. Please contact our customer support team by email with details of the issue.
We look forward to hearing from you and hope to resolve this for you as soon as possible.
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