I had made a mistake in ordering online and contacted customer service. Surani from customer service immediately emailed me back that they would look into the mistake. Within a hour or so, my mist... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
They sent me someone else’s order, the wrong item and the wrong size. When I contacted customer service about this, the items id ordered were sold out, so they issued a refund within a day of me cont... Näytä lisää
BedHead has gone so far downhill that I won't buy from them anymore. Last straw for me was placing an order for three sets and one gown on sept. 3, and 13 days later I still have nothing. They refun... Näytä lisää
I love their pajamas…me and my dog have been wearing them for many years. Customer service is very responsive and helpful. Thank you Kaylee! They may be a bit expensive bur give them a try - you get... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I ordered PJs for my mom for Christmas
I ordered PJs for my mom for Christmas. Fantastic pajamas and great customer service!
Horrible Customer Service
My order was not shipped out in time, despite the expedited shipping that I had paid. When I contacted Bed Head customer service via email AND phone voice mail message, I did not receive any communication back in response. Eventually I did receive an email giving me a small credit back for my order, however there was zero direct communication to me and in my opinion more should have been done since my order arrived too late as result of their error. Very bad customer service. I will not order from Bed Head ever again.
Very disappointed with the material
Very disappointed with the material. After two washes they are faded and look worn. I've never had this problem with much cheaper pajamas. Not worth the money.

Vastaus yritykseltä BedHead Pajamas
I ordered PJs on 12/11
I ordered PJs on 12/11. Never received them and was not contacted.
Online service and experience was …
Online service and experience was terribly disappointing. I spoke with customer service and was not satisfied. Delivery was slow, crediting was beyond slow and being able to communicate via email or telephone was extremely poor.
My order didn’t get there in time …
My order didn’t get there in time before I left for the holidays. UPS wouldn’t hold, and it’s been returned to sender. I’ve emailed - no response. I’ve called - impossible to leave a voicemail. Fail.
Delivered before Christmas
Delivered before Christmas. Excellent fabric, style and sizing
Prices are ridiculously high
Don’t order on line!
My mistake was I put in address wrong, but I tried to notify them! Called & emailed 2 times. I called again at the store & they gave me person who handles emails. Oh she just responded, she said. Never received my purchase, plus I replied to her email & never received a reply back. Still waiting for purchase 1 month later;(
Great Products and Great Service!
Have been a customer for years and have never been disappointed with the quality or service provided by Bedhead.
Excellent response to UPS shipping …
Excellent response to UPS shipping problem
Excellent product!
Cotton Sateen
I adore the cotton sateen pajamas because the dyes are so long lasting and the fabric is thick and soft. The designs are delightful, even sometimes elegant.
Fabulous material
Fabulous material, soft, stretchy, and cotton! Wonderful weight for cooler season without being a flannel.
In November I ordered two pair of …
In November I ordered two pair of pyjamas for my kids for Christmas. 10 days before Christmas I received an email one pair was not coming. It is December 27th and the other has still not arrived. I will never order from this company again and I have ordered my kids Christmas pajamas from them for four years in a row. Extremely unhappy
OUTSTANDING
Holy crap the customer service is beyond amazing. Please shop here you will not regret it. They will do everything they can to make sure you are 100% happy with the order. I’m so blow away.
Very well made clothes.
I normally wear a medium but the flannel pjs run big so I order a small in flannel. Medium in everything else. The sewing is top notch.
Great product, bad website
BedHead Pajamas are the best in the world. Your website, however, looks like it's been designed by a first grader. There are no close-ups of the fabrics or different views of the pajamas. Or different sized models used to show how the different sizes fit.
Also a 30 day return policy is inadequate. A brand of your caliber should be 60 days at least. Additionally, a "final sale" pajama at $100 is still quite expensive and should be returnable if it doesn't fit. Its about building trust in your brand and happy, loyal customers.
Great Quality
Fine fabrics, beautiful tailoring and true sizes.
Peggy H. Chicago
I ordered these rather expensive …
I ordered these rather expensive pajamas for my husband. He loved them! They were really comfortable and beautiful bright color. He it is a month later and the color is fading, they are faded, and the pocket has started to come off. They were laundered according to the label. I am disappointed that such an expensive product has such a short shelf life!
However, I did email the company and got a reply within hours! They say that this isn't typical and will help us to replace the pajamas.
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