BatteryStation.co.uk Arvostelua 

2 351
TrustScore 3.5/5 tähteä

3,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

1st time user & very pleased. Good price, batteries posted on day of ordering & order received as advised. Correct batteries received and all with 8/9 years to use by date - what more could I wan... Näytä lisää

Saanut 2/5 tähteä

Edit… After launching “an investigation”, my parcel miraculously turned up! I guess causing a fuss does work after all….. I have ordered from Battery station on 3 occasions and 2 of those... Näytä lisää

Saanut 5/5 tähteä

Fantastic! My car key fob battery died yesterday and my spare was already dead. Stupid, I know! Anyways I got onto the BatteryStation website, ordered online and paid for Next Day delivery at 3pm ye... Näytä lisää

Saanut 5/5 tähteä

Ordered pk4 Duracell DL2032/CR2032 Coin Cell batteries (for desktop PC CMOS battery replacement) + pk4 Duracell Optimum AA batteries (for firesafe digital keypad) before 4pm. Paid £2.45 for UK Economy... Näytä lisää

Yrityksen tiedot

  1. Akku- ja paristokauppa

Yrityksen kirjoittama

Battery Station takes pride in supplying a wide range of domestic, commercial and rechargeable batteries to the UK, Ireland and Europe. Orders placed by 4pm are dispatched the same day. Most orders arrive the next day and guaranteed next day shipping is available.


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(2 351)

14 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Turned a negative into a positive

Customer service is exemplary.

Courier didn't deliver when they said they would. I received a very prompt response and explanation, on the weekend, from Battery Station. Courier then said they'd delivered when they hadn't. Again, Battery Station replied promptly and sent out a replacement package. When package from first courier finally arrived, I notified Battery Station and they arranged to collect replacement package with no further action needed from me.

Basically, their great customer service turned what was rapidly becoming an negative experience (due to issues with one of their couriers) into a positive one.

14. huhtikuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exactly what you want

Ordered a battery I couldnt find get in bricks and mortar stores nearby. Decent price and very speedy delivery. Would use again.

7. huhtikuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Spot on

Ordered some batts on a Monday.. arrived on the Wednesday.. What more can you want!!

7. huhtikuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I placed an order on the 6th April way…

I placed an order on the 6th April way before 4pm and paid £6.49 for next day priority delivery. On the 7th April I received a message saying, Your parcel has been delayed due to an unexpected issue in your area. When trying to find out more I come to a dead end. On trying to ring you again a dead end. As I have not received the service I have paid for I request a full refund for the next day delivery and an update to what is happening with my order. I await your reply as I have already tried to ring to speak to someone to no avail.

Being as I cannot reply to your comment below I will add to my above review.
Funny enough the message on the DPD website tracking said There was a problem with this parcel before I contacted you. So I firmly believe it was sent back to you before I made contact with yourselves. I await the full refund and will never use or recommend your company again!!!!!

7. huhtikuuta 2021
Oma-aloitteinen arvostelu
BatteryStation.co.uk-logo

Vastaus yritykseltä BatteryStation.co.uk

Dear Mrs Coulton,

You have left a negative review within a few minutes of emailing us, and sending us a message on Facebook. You did not give us 5 minutes to reply to you.

I completely refute your claims that we are not a reputable company and I find your review very unreasonable. The delivery method you selected is show with a very large notice that explains there are currently delays of a day from time to time due to Covid related issues (staff self isolation). This has happened at the Middleton depot. We have been very clear about that on our checkout page were we display a very large notice about it.

Yet you chose to ignore this notice. As we will be advising you directly in response to your email, we have recalled the parcel from DPD and have refunded you in full.

Yours sincerely,

The BatteryStation.co.uk Customer Service Team.

********

In response to your edited reply, your claim that the parcel was already returned to us is a completely untrue frivolous claim. As I explained to you, the issue was at the Middleton depot and was a 1 day delay. You were advised of the delay by DPD, not us. Why would we request a return to sender on an order that had no issue? Your claim does not even make sense. Only once we had read your email and review, did we request a return to sender.

The refund has been made as we've advised and it is back in your Paypal account, please check there so you are not waiting. If you made the payment via PayPal with a card, then you need to contact PayPal to ask how long it will take for it to go back to the card, however your PayPal account

Saanut 5/5 tähteä

Spot on service

I went to Batterystation because I wanted LR1s which your average shop does not stock. Bought some AAs as well. The prices seemed reasonable and the products were delivered the next day which I had not paid for, so top marks.

16. helmikuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic Service

The price of the batteries sold here represents fantastic value to money in my opinion. The delivery was also very prompt. I would recommend BatteryStation to anyone and will be purchasing further batteries.

4. helmikuuta 2021
Saanut 1/5 tähteä

BUY ELSEWHERE

this is the second order with this company, the first order was sent short of required quantity and the second order was completely different than what i had ordered and took 7 days to arrive. USELESS

4. helmikuuta 2021
Oma-aloitteinen arvostelu
BatteryStation.co.uk-logo

Vastaus yritykseltä BatteryStation.co.uk

Dear John,

We had already refunded your order in full as it looked like Hermes had lost your order. They did deliver finally today and the items delivered were not correct. Please accept our apologies for the mix-up which was a simply packing mistake on our part, at a very busy time of year.

As your order had already been refunded in full, and you've been advised you may keep the products you received, you are not out of pocket at all.

Yours sincerely,

The BatteryStation.co.uk Customer Service Team.

Saanut 5/5 tähteä

Wouldn't go anywhere else

I started with Battery Station because other online suppliers were sending me nothing but fakes and knock-offs. All BS stuff seems genuine. Prices and service are good and I've stuck with them.

9. joulukuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Unreliable outfit

Batteries not delivered 8 days later.
Tracking system does not work, so I could not check the status of my order.
Poor service as I had to buy them locally today. Very disappointing service.
Will not use you again.

5. marraskuuta 2020
Oma-aloitteinen arvostelu
BatteryStation.co.uk-logo

Vastaus yritykseltä BatteryStation.co.uk

Hi Clive,

I have just looked at your order and I can see that we have already refunded you for your order when you advised it had not been delivered by Hermes. We apologise for the inconvenience here and unfortunately orders do go missing from time to time. We dispatch them on time and we are then in the hands of the couriers. The service levels we are given are below 100% unfortunately.

Once again, please accept our apologies for the inconvenience.

Kind Regards,

The BatteryStation.co.uk Customer Service Team

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