An exceptional company that go above and beyond to ensure first class customer service . Hannah has been brilliant making sure our bathroom fittings were delivered on time for a bathroom renovation w... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
They have been a delight to do business with. Beginning with the pleasure of having human interaction on the phone, they have great technical knowledge and expertise with which to advise,  their prod... Näytä lisää
Bathroom shop redeemed themselves....really worked hard to put problems right. Martin was a star and even offered to load a van and bring order straight away. big thanks you ...........Order not arri... Näytä lisää
Yritys on vastannut
My whole experience with Wakefield bathrooms has been fantastic. The products that I purchased were fantastic and at a much cheaper price than other suppliers. The customer service has been second to... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We are BathroomshopUK, we offer some of the biggest and best bathroom brands available here in the UK with the best possible discounts, we buy in bulk to give you the best possible discounts and an after sales care to match. We have years of experience in all thing’s bathrooms, we are here and happy to help with any questions you may have. We offer too many brands to list here but all have been carefully selected to offer our customers a good range of quality branded goods, we have tried to offer a brand for all budgets, however you really do pay for what you get, we are more than happy to talk through your purchase and work out what is the best fit for your new bathroom, from Duravit and Vitra to Hansgrohe and Keuco or Zehnder and Vogue there’s no limit to what we can offer you. We are here for you always to chat, Happy Shopping!!
Yhteystiedot
Ings Mill, WF5 9HQ, Ossett, Yhdistynyt kuningaskunta
- 01924 267717
- sales@bathroomshopuk.co.uk
- www.bathroomshopuk.co.uk
4,7
Erinomainen
63 arvostelua
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Excellent products and fantastic customer service
My whole experience with Wakefield bathrooms has been fantastic. The products that I purchased were fantastic and at a much cheaper price than other suppliers. The customer service has been second to none, hannah has been fantastic. She has helped me colour match items to my brassware and in my opinion went above and beyond, the service I have received after purchase has also been outstanding, with simple returns and fast reply to emails. I will go nowhere else in the future.
17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Delivery was super quick
Item was as described and packaged well, the site was easy to navigate and the delivery was super quick
14. huhtikuuta 2025
I am very pleased
I am very pleased. Needed parts that I thought might be difficult to get. They priced them, ordered and delivered on exactly the days they said. Very impressed!
7. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bathroom Shop UK
Thank you so much for the review, it is very much appreciated.
Vastaus yritykseltä Bathroom Shop UK
Thank you Gareth, appreciate the review!
Good products well priced and delivered…
Good products well priced and delivered in a timely fashion. What’s not to like!.
20. tammikuuta 2025
Vastaus yritykseltä Bathroom Shop UK
Thank you for the lovely review Carl!
Description accurate
Description accurate, competitively priced & delivery timely. Thank you
6. tammikuuta 2025
Vastaus yritykseltä Bathroom Shop UK
Thank you very much for the review!
Phone answered swiftly by a human!
Phone answered swiftly by a human! He was very helpful and dispatched the radiator the same day, which arrived first thing the following morning.
16. joulukuuta 2024
Vastaus yritykseltä Bathroom Shop UK
Thank you very much for the review Robert!
Vastaus yritykseltä Bathroom Shop UK
Thank you very much for the review!
Good communication on order and…
Good communication on order and delivery.
The only thing I could add is that when customers receive a delivery email or text from a 3rd party delivery company that it states which supplier they are delivering for.
27. marraskuuta 2024
Vastaus yritykseltä Bathroom Shop UK
Thank you for the feedback Peter, we are working hard with improving our delivery company procedures, it’s something we have a few issues with and have used various delivery companies and none seem to be perfect. We are hoping we can get to having our own in house delivery service soon. BSUK
Absolute shambles of a company
Absolute shambles of a company..placed an order then after a week no notification of shipping..contacted them..they said it will be posted the following day with DPD..will be with you on Monday..never arrived..contacted them Wednesday..they said sorry..it’s now being picked up by royal mail…think this company is a scam..now waiting for a refund..but I’m not holding out much hope of getting it.
29. marraskuuta 2024
Vastaus yritykseltä Bathroom Shop UK
Hi Neil, I’m sorry to hear of the problems you have had getting the delivery, I have looked into this and it’s down to the transport companies and not us directly. It was sent the same day by DPD, however DPD contacted us to say they don’t deliver to your post code everyday after it was sent, they also advised us the delivery cost was 4 x times the regular charge because of the area, then Hannah in our sales team sent another one out with Royal Mail, unfortunately they haven’t been great at delivering quickly either. You cancelled the order and it was refunded immediately at our end, and we are still trying to get both the items sent out back to ourselves. I can assure you, we are not a scam and do take complaints seriously.
All I can do is apologise, we are trying to arrange better couriers. Sorry you had such a poor experience. Merry Christmas!
Vastaus yritykseltä Bathroom Shop UK
Thank you very much!
Vastaus yritykseltä Bathroom Shop UK
Thank you very much!
Specialist brands and excellent service.
I have had great difficulty in finding a supplier for Hansgrohe products in the UK. On finding the Bathroom Shop UK my troubles were over. The service was prompt and couldn’t be bettered. Thank you
8. marraskuuta 2024
Vastaus yritykseltä Bathroom Shop UK
Thank you so much June, what a lovely review to read. Thank you very much for your kind words, it really does mean a lot to the team here at BSUK
Nothing not to like
The price was good, the items delivered on time in perfect condition. Nothing not to like.
10. marraskuuta 2024
Vastaus yritykseltä Bathroom Shop UK
Thank you Nick, appreciate the review!
Easy to order quick to deliver
Easy to order quick to deliver.
Got what we ordered, the whole process was completely painless, arrived really quickly. I'd definitely use again.
11. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bathroom Shop UK
Thank you Rachel, appreciated!
Very good communication an delivery
12. marraskuuta 2024
Vastaus yritykseltä Bathroom Shop UK
Thanks for the review Daniel. BSUK
Great coms and arrived quickly
Great coms and arrived quickly, only hiccup being DPD leaving it at the post office, who then couldn't find it!
10. marraskuuta 2024
Vastaus yritykseltä Bathroom Shop UK
Thank you very much Robin, appreciate the review and feedback, we will be following up with DPD so they can aim to be better too. Thanks again. BSUK
Fast & Efficient
Fast, efficient, transparent and great communication. Everything a business should be. So, thank you
7. marraskuuta 2024
Vastaus yritykseltä Bathroom Shop UK
Thank you for the kids words and review. :-) BSUK
not really fair
i ordered 2 flush plates that could easily have been returned as they were untouched, the builder made a mistake and realised they were wrong.
Most companies would be flexible and allow a return of an untouched product they could easily resell but this company point blank refused.
11. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bathroom Shop UK
Hi Emma, I’m sorry for the late response to your review, i wanted to look into this and see if it was firstly handled correctly and secondly if there’s anything else we could do for you. We do aim for complete customer satisfaction where possible.unfortunately on this occasion there’s nothing i can do, I have looked back into the order, to see you had the flush plated delivered on the 10th of July, then the request to return them was made on 11th November, our returns policy is like most others 30 days, if this was maybe a week over we could try get dispensation on the odd occasion but as you can see it’s 4 months. To add to that the flush plates you ordered were special finished, and not stocked lines, they aren’t the fast moving colours, or we might have been able to put them into stock to resale. We are really sorry you feel we were “not really fair” - I have passed all the information on to management to see if there’s anywhere we can improve as a company going forward. BSUK
Excellent service and advice
We received excellent service and support from Bathroom Shop UK. The team went over and above what could be expected in terms of sourcing and delivering a wide range of products efficiently, speedily and at very competitive prices as well. Thoroughly recommend going to them for all bathroom needs - cannot praise the team highly enough.
1. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bathroom Shop UK
Thank you Jonny, appreciate the business and the review. BSUK
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